Question about Whirlpool GD5SHAX Side by Side Refrigerator

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The light and digital controls on the refrigerator side dont work

The refrigerator seems to be running and cooling, but the inside lights on the refrigerator side as well and the digital display is not. The lights on the freezer side are working.

I checked the bulb and it is good. I check the door switch and it moves freely. What could be the cause of the issue?

Model GS5SHAXNL00 Whirlpool.

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  • Anonymous Dec 30, 2008

    I have the same problem, I will be using my homeowners warranty to get this fixed since all my whirlpool gold appliances are covered.

  • kbilderback Apr 08, 2009

    The digital display is not working on my Whirlpool Gold Conquest. The light bulb won't come on either. We checked the bulb and yes, it works. It is cooling just fine, we just don't have a light or digital display anymore???

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I replaced a circuit board that is in the white box at the lower left rear of the fridge. You will need to remove the cardboard cover, then there is two screws to loosen the box. The circuit board is inside. There is a white tab that sticks up push it sideways and it will pop right out. Put the plugs in the new board and pop it back in and put everything back together. Be sure the wires are routed so they do not contact the compressor.
If you want to test it first get a voltmeter one probe to CN1, the white wire, and the other to CN2, yellow wire with red stripe, there should be 120 volts. If not, or when the door is open it drops replace the board.
I did not have a voltmeter but it seems everybody that had a problem the fridge was 4 to 5 years old. So I bit the bullet, around $90.00, and replaced it and it works!

Posted on Dec 31, 2008

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