Question about Office Equipment & Supplies
Copier scans then puts up error code & stops
Posted by Anonymous on
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Posted on Jan 02, 2017
This is a print head position issue.
TRY FIRST (Solutions without parts):
1. Check that the wipe mechanism has homed. 2. Check the printhead position and verify that it has initialized properly / manually home the printhead and power cycle the printers power and check for the error to return. If not then the error was most likely due to non-process function (something out of sequence).
Part likely to be the cause:
GEARBOX AND MOTOR,PROCESS DRIVE - PL 4.0, Item 14.
Posted on Jan 21, 2008
SOURCE: xerox 212 copier
Most likely replace the fuser.
And be sure you use transparencies marked for copiers only.
The U4 is an over heat because the tranaparency stuck between the heat roll and the thermistor. Causing the fuser to stay on and blow the overheat.
Posted on Dec 04, 2007
SOURCE: We have a Xerox M20
To scan a document to file (Scan to File), the WorkCentre must be directly connected to the workstation using a USB or parallel connection. Scan to File is not supported over an Ethernet connection.
Posted on Sep 22, 2008
A U-4 code mean the machine did not reach to temperature.
On this machine check to see if the side door is completely closed.
This door also has some to close with a circuit board on the side.
Check to see on the side door if the small flat metal springs are aligned and not bent, with the power cord disconnected. If these metal springs are out of place a short can occur. Be very careful in this area. If you are not sure what you are doing do not try to service this area of the machine.
One other thing, if the machine has been stored in a very cold place, brining the machine to a room temperature will take about 2 hours for the machine's circuit boards just to warm up.
Usually on this problem, it may be a combination of problems. It means a new fuser assembly, or main circuit board. Not easy to get to, it is in the middle of the machine. Everything has to be taken apart without breaking other components.
Be very extra careful if you are doing this work yourself. This is why you should place a service call for a Xerox service rep to do the repair.
Posted on Oct 17, 2009
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