Question about Brother MFC 7420 All-In-One Laser Printer

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All-In-One Brother 7420 not receiving faxes on home phone. Am trying "easy receive" but all it does is ring... (FYI: I cannot get distinctive ring on my phone). Have already tried Fax/Tel mode but would not receive that way either. I can hear the fax tone on the other end okay so know the other guy's fax is working as have been many diifferent fax from various places.

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Try leaving easy receive on and changing the receive mode to manual. when you pick up phone and hear the other faxs' tone, wait for your machine to take over by listening for the chirps. then hang up. if you don't hear chirps from your machine, then press *51.

hth,
razors

Posted on Jan 09, 2009

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Hi I want to get the answering service off as i cannot receive any faxes.


Just do these steps

Easy Receive ON : Press Menu 2-1-3 & choose easy receive on.
Distinctive Ring OFF : Press Menu 2-0-3 & choose to off.
Then Press receive mode to FAX only.

Aug 03, 2010 | Brother Fax-1360 Plain Paper Inkjet Fax

2 Answers

How do I receive faxes with the 240c


Hi,


Manual mode turns off all automatic answering functions unless you are using the Distinctive Ring feature or you are using an external answering machine on the same line as the Brother machine.


*Distinctive Ring is a function of your Brother machine that allows a person with one line to receive fax and voice calls through two different phone numbers on that one line. Brother uses the term "Distinctive Ring," but telephone companies market the service under a variety of names, such as Custom Ringing, Personalized Ring, Smart Ring, Ring Master, Ident-a-Ring, Ident-a-Call, Data Ident-A-Call, Teen Ring, SimpleBiz Fax & Alternate Number Ringing and BT Call Sign.
  1. Setting the Receive Mode
    1. Press Menu.
    2. Press the up or down arrow key to select Initial Setup.
    3. Press OK.
    4. Press the up or down arrow key to select Receive Mode.
    5. Press OK.
    6. Press the up or down arrow key to select Manual.
    7. Press OK.
    8. Press Stop/Exit.

Receiving Faxes in Manual Mode
  1. Lift the handset of a telephone that is on the same line as your Brother machine.
  2. When you hear the sending machine's fax tones (short beeps that occur at regular intervals), do one of the following:
    • If the telephone you answered is near your Brother machine or connected to its EXT jack(socket), press Black(Mono) Start or Color(Colour) Start.
    • If the telephone you answered is not connected to or near your Brother machine, press *51 (*91 for New Zealand) on its dial pad.
  3. Your Brother machine will produce receiving tones.
  4. Replace the telephone handset. Your Brother machine will begin to receive the fax.

< Easy Receive (Fax Detect) >
The Easy Receive (Fax Detect) feature allows you to receive faxes in Manual Mode by simply lifting the handset of a telephone that is on the same line as the Brother machine. Your Brother machine will automatically generate fax receiving tones, at which point you can replace the telephone handset and wait for your fax to be received and printed.

Your Brother machine's Easy Receive (Fax Detect) feature is turned ON by default. To adjust your Brother machine's Easy Receive (Fax Detect) setting, please follow these steps:

  1. Press Menu.
  2. Press the up or down arrow key to select Fax.
  3. Press OK.
  4. Press the up or down arrow key to select Setup Receive.
  5. Press OK.
  6. Press the up or down arrow key to select Easy Receive or Fax Detect.
  7. Press OK.
  8. Press the up or down arrow key to select On, Semi or Off. *In some brother machines, Semi may not be in the options.
    If you choose Semi, your Brother machine will only answer an incoming fax if you answer using its handset or by pressing the Hook, Hook/Hold, Hold, Speaker Phone or Tel/R key on its control panel.
  9. Press OK.
  10. Press Stop/Exit.

Note Here are a couple of points to keep in mind:
  • If Easy Receive (Fax Detect) is ON, but your Brother machine doesn't automatically answer the incoming fax when you lift the extension telephone's handset, press *51 (*91 for New Zealand).
  • If you send faxes from a computer that is on the same telephone line as the Brother machine and the Brother machine intercepts the calls, turn Easy Receive (Fax Detect) OFF.

Please post your feedback and Vote if the problem resolved as per your satisfaction.

Jul 14, 2010 | Brother Multi-Function Center MFC-240C...

1 Answer

How do I increase the number of rings on my Brother MFC-780n fax/printer before it picks up?



Setting the Ring Delay
The Ring Delay sets the number of times the
MFC rings before it answers in Fax Only or
Fax/Tel mode. If you have extension
phones on the same line as the MFC or
subscribe to the telephone company’s
Distinctive Ring service, keep the Ring Delay
setting of 4.
(See Operation from extension telephones on
page A-4 and Easy Receive on page 4-3.)
1 If it is not illuminated in green, press
(Fax).
2 Press Menu/Set, 2, 1, 1.
3 Press ▲ or ▼ to select how many times
the line rings before the MFC answers
(00 - 04).
Press Menu/Set.
(If you select 00, the line won’t ring at
all.)
4 Press Stop/Exit.
Initial Setup
1.Receive Mode
Current Receive Mode
Fax : Fax Only
F/T : Fax/Tel
TAD : External TAD
Mnl : Manual
Setup Receive
1.Ring Delay

Apr 02, 2010 | Brother MFC-7820N All-In-One Laser Printer

3 Answers

I can't receive faxes


if this is @ your home it might be sharing a house phone, or check with phone company to see if there any speical features on your line, call and check the line,your fax line need to be a stand alone

Feb 04, 2009 | Brother Multi-Function Center MFC-240C...

1 Answer

Machine ringing but not receiving incoming fax calls.


hello! click on menu go to fax click menu set scroll down to easy receive click menu set if you follrwed the directions you should have no problem providing there is dial tone on that line. check with a phone and good luck brother sr tech

Jan 20, 2009 | Brother MFC 7420 All-In-One Laser Printer

1 Answer

Brother intellifax 775


Did you get DSL service? You don't need anything except an ANALOG phone line.

Oct 19, 2008 | Brother IntelliFAX 4100 Laser Fax

1 Answer

Receiving Faxes


You will have to ask yourself the question "What has changed?" If you changed nothing, then something else has that is beyond your control. Now, you have to decide whether you are using a single telephone line for faxes and telephone, or whether you have "distinctive ring" also called "smart ring" by some companies. It is not a smart thing to use both. You can print a list of settings to see what the machine is set to do. Now if you want to use distinctive ring, set the ring pattern to the one you have chosen with the tel company. If you have chosen a double ring, and you have set your panasonic telephone to receive on 4 rings, then it will count all the rings and pick up after only 2 sequences. To see if this is the problem just remove the telephone base station from the system and then try to receive a fax.

Jun 08, 2008 | Brother IntelliFAX 2800 Laser Fax

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