Question about Philips GoGear SA3245/37 Digital Media Player

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Computer wont let u download music to mp3 player says to stop

Says to stop process will damage computer,

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  • 3245 Dec 31, 2008

    feli system error

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In my computer the unit should come up under removable storage right click it then click format after doing that try to transfer files again.

Posted on Jan 06, 2009

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I downloaded music and now my mp3 player wont turn on what could i do to fix it?


Your problem is not related with the music you downloaded. Usually a way to solve this kind of failure is to leave on player utill the battery is completely discharged, then connect it and hope the best. If still won't turn on, probably you have a problem with the firmware of your player because you removed it incorrectly. from the USB port. Most time nothing happens but sometimes this might damage your player. If it's on warranty, take it back to seller's authorized store, but if failure is for incorrect manipultion of the player, warrant won't cover it.

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MP3 players can only play music files in mp3 file format. You can download mp3 music files from the Internet to your computer and then copy them to your MP3 player using the USB cable. For your CD collection, you need to convert your CDs to mp3 music files onto your computer or download them from the Internet and then copy them to your MP3 player after you have connected the USB cable to the MP3 player and the computer.
You can do this using Windows Media player and Rip the CDs - Media Player will create a MP3 music file for each music track. Click on this link for instruction on converting music files to mp3 file format :- http://www.fixya.com/support/r5798418-creating_transferring_mp3_music_files b>

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MP3 players can only play music files in mp3 file format.You can download mp3 music files from the Internet toyour computer and then copy them to your MP3 player using the USB cable.For your CD collection, you need to convert your CDs tomp3 music files onto your computer or download them from the Internet and thencopy them to your MP3 player after you haveconnected the USB cable to the MP3 player and the computer.
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I dont know how to download music to my mp3 player


excerpt from manual @ nextar.com

Q. How do I copy/transfer files to my MP3 player?

A. There are many ways to copy /transfer music to your player. Here¡¦s a common and simple way to do this process using Windows Explorer. Follow the instructions below: -Connect the disk storage (MP3 player) to your computers USB port. If the computer pops up a window asking what do you want windows to do? Click cancel. -Right click on My Computer and click on Explore. A split window will pop up and display the contents and drives on your computer. Look for the drive Removable Disk (E:) [The letter drive may vary depending on your computer] This is your MP3 player. -Next, drop down My Documents and click on the My Music folder. If you store your music files in a different location then find that folder. -Take a file from the My Music folder or where ever you store your music files, click on the music file drag and drop it into the E: Removable Disk on the left of the window. A window will pop up and display the progress of the copying. Repeat the process until your player is full. You have completed the file copy/transfer process!

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This may be caused due to damaged firmware but can be recovered by firmware upgrade. Click on the link given below to download the Firmware folder on your computer. When done, refer to file "procedure.doc", a Word file included in the Firmware folder, and follow the procedure to upgrade the Firmware of MP3 player. Download the Firmware folder at http://www.curtisint.com/html/custservice/manuals/CUR_MPS1015_FW-UPGRADE.ZIP

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Have you tried formating the unit try that and reinstall you music.

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