Question about SanDisk Sansa m230 MP3 Player

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Electro brand mp8100 only goes to loading screen

My son got this for Christmas and it worked long enough to load 28 songs from the pc itunes to it and then we turned it off. When we turned it back on it went to a bios screen and would not do anything else so I hit the reset button. Now it will go to a loading screen but nothing else. I have tried to find a driver for it thinking maybe thats the problem with no luck. Anyone have any ideas how I can get this functioning again for my son? Thanks.

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  • heatherfox Mar 05, 2009

    I got my son this unit for Christmas it lasted about 60 days and now when i turn it on it goes past the window screen but frezzes at the next one, the computer will not see it and you can not even turn it off without using the reset. I have tried contacting Electro Brands and all i get is a voice mail no matter what extention i use i have also sent emails with no reply. I am sure all it needs is a firware update or a master reset but for the life of me i can not find either. Please Help

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The only way to fix it is to reinstall the firmware. go to the companys website and find the firmware for it then follow their directons on how to install it.

Posted on Dec 31, 2008

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