Question about Soleus Air MW-59 Aqua Sub Water Cooler

6 Answers

Water not coming out of faucets

The jug is full but the water doesn't seem to be making it up through the tube and out of the faucets (cold, tepid, hot).

Posted by on

  • 1 more comment 
  • judy_sirk Jan 05, 2009

    Water not coming through faucets (hot, cold, tepid).

  • judy_sirk Jan 05, 2009

    I received a solution from ginko. He said if the water isn't getting to the dispenser faucets, it could be the water pump. How much is a water pump, and how do we get the dispenser fixed?

    Thanks.

  • judy_sirk Jan 05, 2009

    So how do we fix the vaccum problem in the line? It does'nt do me any good to know what the problem is if a way to fix it is not offered.

×

6 Answers

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Genius:

    An expert who has answered 1,000 questions.

  • Master
  • 1,239 Answers

Hi
Is the faucets new, Many new faucets require some assembly before mounting to the sink; if that is the case, follow the manufacturer's directions. With most pullout sprayer faucets, the sprayer needs to be threaded through the faucet body first. Insert the rubber gasket between the base plate of the faucet and the sink top to create a watertight seal. If no gasket is provided, pack the cavity of the faucet with plumber's putty, then insert the faucet body through the holes in the sink top. Thread the mounting nuts provided onto the faucet shafts, then center the threaded shafts in the sink's holes and tighten the nuts firmly.


 Many manufacturers include a special long socket specifically to aid in tightening the mounting nuts. A hole in the socket accepts the shank of a screwdriver, guiding it as you tighten the nuts. If you're mounting the faucet on an installed sink, use this method. If you're installing a pullout sprayer faucet--or a faucet with a separate sprayer--now is the time to connect the sprayer to the faucet body. Check the manufacturer's directions to see if using pipe-wrap tape for this connection is recommended.

 Use an adjustable wrench to tighten the connection. Most pullout sprayer faucets and faucets with separate sprayers come with a counterweight that attaches to the sprayer hose. This weight helps retract the hose back in to the sink cabinet after you've used the sprayer. Follow the manufacturer's directions on where to secure the weight, and take care not to crimp the hose as you attach the weight. Hook up the faucet's hot and cold supply lines to the water supply shutoff valves under the sink. If necessary, gently bend the copper tubes coming out of the faucet for better access and connect flexible supply tubes to them. 




Simply wrap a couple of turns of pipe-wrap tape around the threaded nipples on the valves and connect the tubes. Tighten the nuts with an adjustable wrench.

Posted on Jan 05, 2009

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that got 5 achievements.

    Governor:

    An expert whose answer got voted for 20 times.

    Scholar:

    An expert who has written 20 answers of more than 400 characters.

  • Expert
  • 100 Answers

Just Buy a new one. it will cost more to repair it than to buy it

Posted on Jan 05, 2009

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

  • Master
  • 679 Answers

Hi,
there is a vacume problem in the line.

Thanks for using FixYa

Posted on Jan 05, 2009

  • rockfixya
    rockfixya Jan 05, 2009

    thanks for giving me FixYa.
    to clear the vacume problem u have to reflow air in to the line by using any air pressure device (or by mouth).
    again thanks for using FixYa 

×

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

  • Master
  • 916 Answers

Unplug the power cord and plug it back in.
Make sure the main power supply is not off.
The hose cap is may not be attached properly.
Connect properly.
There will be a give when the hose cap slides

Posted on Jan 05, 2009

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

  • Master
  • 495 Answers

The hose cap is not attached properly to the connector on the water cooler.
Connect properly. There will be a give when the hose cap slides properly over the connector.

Posted on Jan 05, 2009

  • Manoj Rout
    Manoj Rout Jan 05, 2009

    Loosen the top threaded portion of the faucet.

  • Manoj Rout
    Manoj Rout Jan 05, 2009

    If faucet has been damaged then call the customer service telephone number to repair the faucet.

×

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

  • Soleus Master
  • 19,396 Answers

You need to ensure that all the lines are free, and that there is no obstruction.

If the water is still not coming through , then you have either a faulty valve/solenoid, or a defective water pump.

Parts must be tested and defective parts replaced.

Posted on Jan 05, 2009

  • 2 more comments 
  • Ginko
    Ginko Jan 05, 2009

    Check also that the water is no freezing inside the hose, if you have frozen water lines then that is the reason.

    If the water get up to half the way, and does not get to dispenser faucet, then it is the water pump.

    If water does not pass the inlet valve, then it is a defective valve or solenoid.




  • Ginko
    Ginko Jan 05, 2009

    I think I already answered extensively to your query.

    You can ask help from more experts now.

    If you have more specific queries I can answer within 24 hours.

    Regards.


  • Ginko
    Ginko Jan 05, 2009

    You need to call Soleus at (888) 876-5387 , they have a very dedicate customer support, they may offer you a free replacement.

    Here is the website.


  • Ginko
    Ginko Jan 05, 2009

    Well ask to Rockfixya, you accepted his solution and refused ours!

    now get help from him.

    Regards and goodbye.


×

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

The water and ice dispenser are not working. The ice bucket is full of ice, but no ice or water will come from the dispenser


A clogged tubing or defective dispenser faucet can cause that. More often it is clogged cause by frozen ice also can cause it. Inspect the dispenser for possible clogged and clean any hindrances on it by flushing water.
Good luck.

Sep 01, 2011 | Refrigerators

1 Answer

I have a KitchenAid Side by Side with a stubborn ice maker (modular). It seems to make ice, but it won't complete the full harvest cycle for some reason. I can mess around with it (basically warm it...


Hello Tom,

I see where ya said the water dispenser works good and thats cool! when you do get the i/m to run the ice harvest cycle are the cubes full size? if yes the water supply can be ruled out as a possibility. Besides the water not seeming as cold are other things in the fresh food compartment NOT as cold as they are not as cold as in the past,if yes try removing the grill below the doors and clean the dust from the coil there,if it isn't there its the rear of the ref. by the compressor. One of the first things to be affected when a ref is working hard to keep things cool due to a dusty coil is going to be the icemaker,it will freeze the ice but the internal thermostat inside of the i/m module isn't satisfied its cold enough to start the harvest. When jumping out the T&H what exactly your doing is jumping the t-stat regadrless of the temp. of it ,causing it to run a harvest cycle

I hope this answer helps you,
Gene

Aug 05, 2011 | KitchenAid KSCS25FKSS Side by Side...

1 Answer

I have a Whirlpool White Conquest Side-By-Side Refrigerator GS6SHAXLQ03, manufactured March 2003. The ice maker creates ice and fills the "holding bin" on the interior of the door. However,...


The ice will melt during the defrost cycle. Make sure your freezer is cold enough, at least -5, preferably -10. also, if your freezer is not full of food, put some milk jugs full of water in there to take up space. This will keep the temp colder when the compressor shuts off for the defrost cycle. if there is too much empty space, there is not enough mass to stabilize the temperature and keep it cold.

Nov 21, 2010 | Whirlpool Gold White-on-White 21.9 cu. ft....

1 Answer

THE WATER SUPPLY LINE FOR THE ICEMAKER KEEPS COMING LOOSE


this is usually caused bythe tube that goesinto thefreezer compartment being plugged with ice.itplugs with ice because the water valve is not closing off completely(like a drippy faucet)these drips make it to the tube and freeze eventually plugging the tube.the solution is to thaw the tube and replace the water valve

Jan 19, 2010 | Frigidaire Refrigerators

1 Answer

Icemaker makes too few cubes


Find the water source for the ice maker(most are under the kitchen sink and are tapped off of the cold water line to the faucets) You need to either shut off the tap by turning it clockwise until it is closed. Then you need to disconnect the vinyl tubing from the valve. get a bucket and place it where it will catch the water from the tap. Gradually open the tap by turning it counterclockwise until water starts to come out of the valve. If you have a large enough bucket open the valve all of the way. If the stream of water does not change then the valve is bad and needs replacing. If the stream is nice and strong then the valve is ok. Turn the valve clockwise to close it, reattach the vinyl tubing and open the vale all of the way. This should improve the quanity of ice cubes. If not then there is a cripmp in the vinyl line between the tap and the solinoid valve on the back of the refrigerator.

Jul 18, 2009 | LG LRSC26910 Side by Side Refrigerator

1 Answer

Ice forms behind freezer where fan is.


What you have is a drippy water valve. They drip 6f2cfe6.jpgjust like a faucet when they get a little age on them. Thaw out the tube and replace the water valve.

Oct 21, 2008 | Frigidaire FRS23KF7AB Side by Side...

2 Answers

Ice maker


your plastic water tube coming in to the icemaker is probably frozen needs to be taken out and remove ice not letting water come in to icemaker I have run on this alot in the field.This seems to happen [alot] when you turn off the water to the icemaker

Sep 14, 2008 | Kenmore 53642 / 53644 Side by Side...

2 Answers

Ice machine not making ice


Hi, everak11,
Three possible solutions for you.
1: No water coming in from inlet valve. Check voltage on inlet if you have voltage and no water then replace valve.
2:Icemaker not cycleing. Lift the arm on the icemaker to shut it off and leave it for about an hour. Come back in and turn the icemake back on by lowering the arm. If the icemaker does not begin a new cycle and the arm start rising then the problem is most likely an icemaker. Replace Icemaker
3:Refrigerator not cold enough. If the freezer is not getting cold enough the icemaker will not cycle. Check the temperature in the freezer and make sure it is getting down to 0 degrees. If not then you may have another problem with your refrigerator. I hope this helps you, Let me know if you have any other questions or symptoms. Mike

May 08, 2008 | Refrigerators

Not finding what you are looking for?
Soleus Air MW-59 Aqua Sub Water Cooler Logo

Related Topics:

282 people viewed this question

Ask a Question

Usually answered in minutes!

Top Soleus Refrigerators Experts

John Tripp
John Tripp

Level 3 Expert

4636 Answers

Dan Webster
Dan Webster

Level 3 Expert

8147 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17129 Answers

Are you a Soleus Refrigerator Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...