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Re: tom tom one won't down load home automatically
First BACKUP your SD card. Go here and download latest version of TomTom HOME >> For the PC or for the MAC , You can download tomtom HOME here >
I would recommend you only do a map upgrade if you definatly need to as looking at other posts on this forum lots of people have problems after trying to update maps. Updating maps is NOT FREE , you have to pay for updates and after downloading updates you need to reactivate the map with your product code . Only do an update after backing up your existing maps other sie you might have trouble reverting back if the download goes wrong.
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You can download TOMTOM home from the web site at: www.tomtom.com Just download the file and then run it. It will install and configure itself, when you then plug in your gps unit it will automatically set that up too.
I hope this helps, if so please rate our solution.
My thanks to the gentleman who posted the link to Tom Tom's solutions link. Although I had been there previously months ago when I first encountered this problem, there had been at that time, no instructions from them on how to properly reset the One that does not have a reset pin hole. That was in March. There are now such instructions.
The key to resetting such a Tom Tom GPS device lies in plugging your One into your computer, which automatically launches Tom Tom Home software (please remember, you have to have Home software installed on your computer already). After doing this:
1. When Home launches, go to Manage My Device Folder (p.2) and click it to open it.
2. You will see a folder-style window which lists all of the items that are your device. Select the folder tab: 'Items on device.' Then Deselect Applications. Click OK when promted. The Applications software will be deleted from your Tom Tom One.
3. IMPORTANT! Then clcik the other folder tab 'Items on computer.' Do the same here by deselcting to uninstal software on your computer as well. Click OK when promted.
4. If you do not get an automatic dialog box indicating that you need new application software installed, return to p.1 and select the folder 'Update My Device.' Follow the instructions as prompted and Tom Tom will both download new computer Home software as well as new software to the One device.
That should do it.
I will tell you that it took me three passes at this process. So it's not a breeze. But in the end it finally worked. And my One, which had been down since March is once again finally up and running with new software and as well as I remember it working.
Hope this helps others.
One suggestion is to plug the Tom Tom using the temporary power cord to you home circuit (not the power source from the car). That worked for me. Sometime the Tom Tom shuts down when left in the hot car requiring a reset. Then the best way is to plug in at home and restart. Try it, otherwise I can't help.
this problem just happened to me. i'd just bought my new tomtom one and tested it on the journey home. all was well and i was really impressed. that was until I got it home and went to update it to get the latest maps for my area. I installed all the software as instructed by the on screen prompts and downloaded the latest updates. i then went to turn the device on, and was greeted by a message stating ''no maps found!''
after almost two hours of complete frustration, i then tried probably the easiest solution anyone could think of:
First of all, connect the device to your computer and close down tom tom home. (making sure it isn't even open in the system tray).
Now, open my computer and find the device. it will be labelled as a storage device (mine was drive G). Open it up and find where the maps are saved to. Something like, UK and Ireland, or something similar relating the place you live. Once located, delete them manually.
Now, reopen tomtom home and go to tools. Click ''use latest map guarantee''. It will then download the maps again and install them onto the device.
Next disconnect using the option 'disconnect device'' from the device menu.
Finally turn on your tom tom if it doesn't automatically, and you should be back in business. This worked for me, after trying numerous way more complicated solutions I found in various forums.