Question about HP Deskjet 5440 InkJet Photo Printer

1 Answer

Power surge on hub port error msg

Whe plugging usb cable into computer from printer, I get a message box which says"Power Surge On Hub Port, a usb divice has exceeded the power limits of its hub port". The only solution offered when I proceed is to diconnect the cable and reset the port. I've tried other devices on the port and they work fine.

Posted by on

  • 2 more comments 
  • Anonymous Nov 29, 2008

    I have a sanyo vpc -e760 digital camera and everytime I try to plug in the cord to the usb port I get the power surge error as well.

  • sleonard935 Feb 10, 2009

    I have the exact same problem with the ViviCam 6300. My printer is a network printer that is working fine.

  • MankyGitt Mar 09, 2009

    I have this same power surge problem when starting up the Windows XP Professional machine with a Brother HL-5040 connected.

    This problem has only started occurring after recently replacing a defective video card with an ATI Radeon card.

    Platform: Packard Bell iXtreme a886 (with upgraded ram and Video Card)
    OS: Windows XP SP3
    Peripheral: Laser Printer: Brother HL 5040

    Having read this thread, I'll test just the cable, an alternative cable, and front USB hub instead of rear.
    I suspect the problem is either a combination of the new video card, or a sign of deterioration on the motherboard which hosts the USB hub.

  • Anonymous Mar 21, 2014

    Tried everything for 3 day including the Print and Scan Doctor at least 10 time and, finally, I disconnected the power cord, moved the usb cable to a powered hub (as directed by P & C Doctor) I restarted the computer, continued with P&S Doctor, and finally the problem was solved



1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points


    An expert that got 5 achievements.


    An expert who has written 50 answers of more than 400 characters.


    An expert who has written 20 answers of more than 400 characters.

  • Expert
  • 104 Answers

The printer is the problem, obviously but, also try using a different USB cable to see if that doesn't help! When plugging up th cable, look for anything out of the ordinary! If changing the USB cable doesn't resolve the situation then it could be something shorted out in your printer and you need to take it to a service shop for repair! regards, babb

Posted on May 15, 2007


1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Good luck!

Posted on Jan 02, 2017


Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

HP LaserJet 2430 Printer Will Not Print since USB Power Surge Error

If you get an error message "Insufficient power to operate USB device" when you plug a USB device into the computer's USB port or the un-powered USB hub that is attached to the computer's USB port, then this device is drawing excessive current that the USB port cannot supply. The maximum output from an USB port is 500mA. In case such as this, you need to purchased a powered USB hub and connect this hub into the computer's USB port and then connect the USB device into this powered USB hub.

Feb 19, 2013 | HP LaserJet Office Equipment & Supplies

2 Answers

Hp nx6110 laptop error power surge on hub port

OK if you have anything plugged into the USB Ports at bootup, unless Keyboard or Mouse, remove everything, and see if it boots normally, if it does, then the "Hub" you are using may be faulty, or a device you are using is drawing a lot of current at switch on and overloading the USB bus, that can only supply 500mA. If it still does it, and you do use a USB KB & Mouse, then remove them one at a time & reboot, between, and see if it was one of them causing the problem. If you have nothing attached then your internal USB bus is flaky.

Feb 16, 2010 | HP Compaq nc6120 Notebook

1 Answer

Power Surge on Hub Port

hi, Please reinstall the chipset drivers and "Turn off the error messages from Device Manager => USB Host Controller => Advanced Tab => check mark "Don't tell me about USB errors"

Jun 12, 2009 | Compaq NX6110 TFT XGA Notebook

1 Answer

Power Surge on Hub Port

Don't Use existing USB Portn On your Comp if u want USB port then install PCI USB Card From the PCI USB card you can use your USB Device what ever you want to use


May 29, 2009 | Compaq NX6110 TFT XGA Notebook

1 Answer

Power surge on hub port message

unplug your mp3 player immediately!! it will fry your mp3 player if you leave it plugged in!! try adjusting the player's settings and seeing if there is somewhere to switch it from '1000mah' to '500mah' or lower. try that. if it still gives the error try a different usb port.

May 26, 2009 | Microsoft Windows XP Home Edition

1 Answer

Power Surge on Hub Port

Some USB devices draw excessive power from the USB port, especially USB scanners. When this happens you need a powered USB hub, connect this to your computer's USB port and connect the USB device into the powered USB hub, you should not have any further error power surge problems.

Apr 27, 2009 | Compaq NX6110 TFT XGA Notebook

2 Answers

Power surge message

Problem :Overvoltage on USB hub port
Solution: Look carefully at that same port and you will four gold pins make sure they are NOT touching each other..

Apr 16, 2009 | Computers & Internet

1 Answer

Western Digital Passport 160 GB external HD won't load.

WinXP SP2 blocks the use of the drive because it thinks it draws too much power. But there is a simple procedure to override this (from WD site):

Under Windows XP, an error message of "Power Surge on Hub Port" or "USB device has exceeded the power limits of it's hub port" is displayed when connecting a USB device to a USB port on a computer or Hub.

Under some computers, USB devices are only allowed to draw a maximum of 500 milliamps (mA) per connection from the USB port on the computer system or from a USB hub. Under the Windows XP Operating System, with the release of Service Pack 2, if a device attempts to draw more than this (500 milliamps), a USB port balloon message is displayed to indicate this over current condition. When connecting a USB device that draws power from the USB bus, a very brief over current condition is sometimes detected by the OS, and the warning message is displayed.

This message has no affect on the functionality of the USB port. The USB hard drive should still function correctly on the USB port regardless of the error message. To prevent the USB Power Surge Alert message from displaying, please complete the following steps:
Click on Start.

Click on Control Panel.

Double-click on the System Icon.

Click on the Hardware Tab.

Click on the Device Manager button.

Click on the + next to Universal Serial Bus Controllers to expand the selection.

Right-click and select Properties on any listing that displays USB UNIVERSAL HOST CONTROLLER.

Click on the Advanced Tab.

Check the box that says: Don't tell me about USB errors."

This works fine, and the drive works fine afterwards. I suspect it actually draws less power than they say. Maybe it has a brief power draw spike on startup, but it's running power seems less. In any case, it works fine without the Y cable. I do think it is tacky that WD doesn't give the cable for free, since my $7 Sabrent 2.5" Hard drive enclosure came with a y cable.

But most likely the drive will work fine for you. It is a lovely quiet drive, and takes up no space at all.

Feb 01, 2009 | Western Digital Passport 160GB External...

1 Answer

Power surge on hub port

Try this to find out which one of your components has an issue. Turn off your machine then unplug all of your USB cables. Turn your machine back on and plug in one of your USB cables. Verify the component you just plugged in works correctly and if it does plug in another cable and verify that component is working. Continue these steps until you have the one component that displays the error you have seen. That component is most likely the cause of your issue and should be replaced.

Good luck, Greased.

Jan 28, 2009 | Dell Dimension 4700C PC Desktop

2 Answers

Power Surge error message




I guess that this could be your error message:

"Error message when you wake up a Windows XP-based computer from hibernation or from standby: "Power Surge on Hub Port: A USB Device has exceeded the power limits of its hub port"


If it is the case, please try below solution:




When you wake up a Microsoft Windows XP-based computer from hibernation or from standby, you may receive the following error message:


Power Surge on Hub Port: A USB Device has exceeded the power limits of its hub port. This error message is displayed even if there are no USB devices connected to the computer.   WORKAROUND loadTOCNode(1, 'workaround'); To work around this issue, disable the USB 2.0-enhanced host controller.

Note When you disable the USB 2.0-enhanced host controller, you lose USB 2.0 functionality. That is, you revert to USB 1.1 functionality.

To disable the USB 2.0-enhanced host controller, follow these steps: 1. Right-click My Computer, and then click Manage. 2. Under Computer Management (Local), click Device Manager. 3. In the Device Manager pane, expand Universal Serial Bus controllers. 4. Right-click the USB 2.0-enhanced host controller, and then click Disable.

Note The name of the USB 2.0-enhanced host controller may vary. 5. When you receive the confirmation message, click Yes. 6.

Close Device Manager.



I hope that this should resolve the issue for you.



Please let me know the result. 


you can mail me at for any further assistance on this issue.


I'll be glad to help you.

Oct 18, 2007 | IBM ThinkPad T43 Notebook

Not finding what you are looking for?
HP Deskjet 5440 InkJet Photo Printer Logo

307 people viewed this question

Ask a Question

Usually answered in minutes!

Top HP Office Equipment & Supplies Experts

Doctor PC
Doctor PC

Level 3 Expert

7733 Answers


Level 3 Expert

102366 Answers

Ben Johnson

Level 3 Expert

685 Answers

Are you a HP Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides