Question about Fuji FinePix A700 Digital Camera

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Zoom error on my daughters fujifilm a700

Bought this camera from ebay 4 weeks ago and gave it my daughter as an xmas present. As soon as it is turned on the zoom error message comes on (the zoom is stuck out) the lens is almost completly open, please help. Im now really cursing for being a cheapskate in the first place and buying a second hand.

Posted by on

  • jamestilzer Feb 04, 2009

    the camera says zoom error and it will not take any pics. because of that.

  • tesssa Mar 09, 2009

    i have the same problem, my camera i got off a friend, wont take pictures and the lens wont go in even when its off, i can see through the lens but i cant take pictures. HELP ME!

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  • 121 Answers

Since you bought the camera second hand, and presumably it is no longer under warranty, it is likely that it is not worth the cost of repair. However, there are some things you CAN try yourself at home. See this link for a list of things to try. Good luck!

Oh, and leave that eBay seller NEGATIVE FEEDBACK for selling you a broken camera! If you already left positive feedback, go back and leave a followup comment saying it was not as advertised (broken) and you will never purchase from the seller again. The comment will be seen by people who read feedback comments (not just look at the rating) before buying.

Posted on Dec 29, 2008

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Try calling Fuji support and seeing if you can get it repaired or replaced. The camera as it is, is defective.

Posted on Dec 29, 2008

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1 Answer

Question #1 My FujiFilm FinePix A700 Camera Lens is stuck and it displays zoom error on screen. Question #2 My old computer broke down, I lost the Software to my A700 Camera, can I get software somewhere?...


Sorry for the delay, Fixya has changed it's format recently, and us experts are having somewhat of a difficult time getting used to it.
Answer #1: zoom errors (a.k.a lens errors) is a fairly common problem. See this link for some DIY fixes that may help.
Answer #2: Replacement camera software is usually not provided online by camera makers. Getting a replacement usually involves a search on eBay for a used disk. But recommend foregoing the software, as a much better/safer way of downloading your photos can be accomplished using a very inexpensive USB card reader. See this other link for more info.

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If its still under warrenty send it back but dont tell them about Jamaica trip just the error.

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Please email me. My email address is listed in my tips section on my profile.

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In desperation even put some WD40 on the lens barrel - still no luck.

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Zoom error comes up on my daughters camera A700


Hello

The problem is that the lens has become stuck in the barrel. There are some DIY solutions you could try, but the probability is that you will have to get it fixed by a professional.

Use these at own risk as it may further damage the camera.

Firstly , try connecting your ac adapter or usb cable.

Try holding the shutter button while switching on the camera.

Look at the lens , and if some of the lens 'circles' is misaligned or not concentric then try wiggling it (while holding camera lens down).

Try gently pushing or pulling the lens when it extends but this is risky as it may cause the lens barrel to slip out of its guidance system.

Another way to do this is to place the camera lens down on a hard surface and then power it up. Be sure to use a soft cloth or something similar as to not scratch your lens or casing. Let the lens push the camera up and down a few times and sometimes the little resistance provided by the camera is enough to get things going again.

Try hitting your camera near the lens on the body with the soft tissue on the palm of your hand.

Other than that , I would take the camera to a repair center for a evaluation to see if it would cost more to repair than to replace the camera.

If it is still under warranty I would suggest you take it in before trying any of these steps and remove any off-brand batteries or accessories as some stores are really fussy about warranty repairs on camera's with non-brand accessories.

You can also have a look at THIS link.

Hope the advise is useful. please do not hesitate to let me know if you need any further assistance.

Regards
Andrea

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The lens got out of track. Try to have them back by forcing gently the lens in ou out with your fingers. If they are bent, force them straight. Hope it helps.

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We had this problem for about 2 weeks, we discovered that having the camera auto retracted after the "ZOOM ERROR" message, giving the camera couples of light slaps (slap the camera's LCD side and aim the camera down), this fixed the camera right away

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