Question about Sony Playstation 3 (PS3) Console

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My ps3 is not reading any discs

We have talked to a few technicians about it.  The last one said that we should try to clean the disc.  We went to radio shack to get a lens cleaner - they gave us an actual disc for a DVD laser lens cleaner (it has little things sticking up that clean the lens).  Is that what we are supposed to use? Thanks, Shari

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  • Tajuan Jenkins Dec 29, 2008

    my ps3 is only reading ps2 disk. what should i do?

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PS3 is The amazing device by sony but it has some common problems like Disc read error, unreadable disc etc.... Good news is that these all problems can be repaired with the help of DIY Guides, one such guide available at PS3 Repair Blog

Posted on Mar 04, 2009

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MY son's PS3 give up reading Game & DVD disks 2 days ago, all the shops in town sent me on a goose chase about it. Look at the support section on your console or phone the number at the back any PS3 game manual and speak to the help desk for you country. They will give you a call reference. A currier will be sent to pick up your beloved console, Sony will repair it in 14 - 21 days and return via the same currier. If you are lucky they will do all this for free, even when out of warrantee (I have a conspiracy theory on this). But was very pleased with Sony's response. Good luck, My currier comes on 6 Jan 09 after phoning in today, Andy

Posted on Dec 29, 2008

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1 Answer

Hello..my ps3 (slim) console cant play the disc game because after i instert the disc few seconds later there's a sound (like when the disc start to eject) but the disc still inside and the icon for game...


Step 1: Does another game disc work?
Step 2: If so then the problem lies within that disc. If another game disc does not work check all your discs for scratches.
Step 3: if your discs are all Dirty/Scratched try cleaning them with a soft cloth or disc cleaner. Step 4: If none of these yield results try cleaning out the disc sensor inside the ps3.
Step 5: this can be done with a compressed dust cleaner (spray can) or a very SOFT brush. You do not want to damage the ps3. Step 6: This should yield results. If not then there is a hardware malfunction.

May 05, 2011 | Sony Playstation 3 (PS3) Console

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When on the Browser screen.....it blinks "Reading


Hi there,

What you need to do here is determine whether the problem is the disc itself or the PS3 drive. You can easily test to see if the problem is the disc by putting in another PS3 Game, Blu-Ray, or DVD. If it reads it, then the problem is the disc itself, not the PS3.

It could just be that the disc is a little dirty, or that a fingerprint is blocking the laser from reading the disc inside of the PS3. You can try cleaning it with a lightly-damped piece of toilet paper. You will also want to dry it off with a dry piece of toilet paper. If the PS3 still won`t read it, then the problem may be that it`s scratched. If this is the case, your best bet may be to go to Best Buy to purchase a kit that removes these kinds of scratches. Places like EB Games and Gamestop also have professional cleaners to clean these discs for a mere $5.00.
Now, if there are no discs that work inside your PS3, that indicates a problem with the laser inside the drive. There are means of cleaning the laser inside of the drive, but doing so will break the warranty seal. This means that your PS3 will no longer be covered under Sony warranty if it breaks down in the future.

If this is something you wish to pursue, then try following this YouTube video. If you have never opened up your PS3 before, you may benefit more from visuals than pre-written instructions. :) http://www.youtube.com/watch?v=7O-8NzYHr80


Feb 21, 2011 | Sony PlayStation 2 (PS2) Console

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My ps3 won't read discs and we have tried cleaning it and it still doesn't work. What should i do?


There are many reasons cause PS3 won't read disc. Normal cleaning is not enough : Your PS3 hardware need some kind of special fixes. Send back to Sony is expensive. You better repair by yourself. I suggest you bought this guide, you can learn how to trouble shooting and disassembly your console and fix it at last. Good luck!

Oct 01, 2010 | Sony Playstation 3 (PS3) Console

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Disc not reading


If you're getting a Disc Read Error (DRE), it could be one or both of these things.

Your laser lens is dirty or broken and needs to be cleaned or replaced, or your disc tray is faulty and needs to be serviced.

Try cleaning the lens and see if it will read. If you can hear the disc spin in the PS3, then your disc tray is fine.

Nov 08, 2009 | Sony Playstation 3 (PS3) Console

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PS3 won't read disks


I think you are right, try checking the laser that reads the discs see if it is clean, and yes that may mean taking it apart (No I don't know, because I don't have a PS3)

May 12, 2009 | Sony Playstation 3 (PS3) Console

2 Answers

PS3 yellow light and then turn red


Have you tried accessing the PS3's recovery mode?
How to Access Playstation Recovery Menu

1. Turn off Playstation®3.
2. Hold The power button down; The system will turn on and turn off once again.
3. Once the System has been shutdown, re-press you finger until you hear 2 consecutive beeps
4. When you hear the 2 beeps take finger off power button.
5. You will be promted to plug in your controller via usb and then hit the PS button
6. The Recovery menu will pop up.
  • Lastly You could try a full system restore WHICH WILL ERASE ALL YOUR HDD ITEMS so back them up if you wish
  • ****UPDATE***** You could also insert a Blu ray Lens cleaner disc into the disc drive and it will clean the PS3 lens either as a preventitive, or after the fact the drive stopped reading your discs because some people have reported their system reading discs again after this process.
  • You could always lastly take apart your system and try cleaning the lens with cotton swab and alcohol as a last effort scenario especially if your system is already out of warranty

There's now a technician on E-Bay who fixes this damn yellow light of death for out of warranty owners for $75.00 Just seach for Playstation 3 repair service on E-Bay

Mar 04, 2009 | Sony PlayStation Video Game Consoles &...

2 Answers

Ps3 dont read discs


It's a Sony defect with the blu-ray lasers. They only last 1-3 years with average use. If your PS3 is less than a year old and you still have the original receipt Sony will repair the problem for free. Otherwise they're going to charge you $150 for the repair. You can reach them at: 1-800-345-SONY

Unless you have a technical background in electronics there's nothing I would suggest doing. A firmware update and or CD /DVD cleaner disk will do nothing for your problem. I've fixed more than 100 PS3's with this exact problem so I know exactly what I'm talking about.

Feb 21, 2009 | Sony Playstation 3 (PS3) Console

2 Answers

My PS3 does not read any disc since last week


My PS3 did the same thing this past Monday. I called PS3 toll free number and they took my information and is sending me a prepaid box to ship my console back to SONY Corp. so they can fix it. No cost if it's under warranty(there are exceptions to this though). It will take up to 10 business days to get back once they receive the console.

In the meantime, I went and bought a refurbished PS3 40GB to hold me over. Still waiting for the prepaid box to arrive. I must be crazy to buy another PS3 to hold me over until mine is fixed but I'm going to return the other one once i get my other one back. I have 30 days.

Oct 01, 2008 | Sony Playstation 3 (PS3) Console

2 Answers

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this is a little something i picked up a while ago turn on the ps3 wait for boot up if possible as far as the boot will go
if dont boot up theres a thing called a cold boot
pull plug while on or connect to surge protector with on off switch the cold boot should reset last best boot up

May 05, 2008 | Sony Playstation 3 (PS3) Console

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