Question about HP OfficeJet G55 All-In-One InkJet Printer

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Saying "enter to align cartridges continuously

We have connection to pc, and test pages printing ok, but above message shows continuously.

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You need to press the enter key on the top of the printer to start the alignment. On some of these devices you will need to place the printed alignment page face down on the scanner and then hit the enter key so that the printer can read the printed alignment page.

Posted on Dec 29, 2008

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My printer is telling me to "press enter to align the cartridge". i did that but, nothing is happening. HELP!


Solution There are several reasons why the HP All-in-One may fail to align the cartridges. The most common reason is an ink cartridge that has one of the following problems:
  • One of the ink cartridges is low or out of ink. Black and all three colors must be available.
  • The paper has already been printed on or is colored paper.
  • Protective tape on a new ink cartridge has not been removed.
  • Contacts on the ink cartridge are not meeting the contacts in the carriage correctly.
  • Cartridge is remanufactured or refilled. Refilled or remanufactured ink cartridges may have been damaged during the refilling process or have clogged ink nozzles.
  • The ink cartridge is defective.
Follow the steps below to resolve the problem Step one: Examine the paper the alignment page was printed on The alignment page must be printed on clean plain paper of either letter or A4-size and that has a brightness level (as printed on the paper package) of at least 85. Colored papers or paper that already has printing on it will cause the alignment to fail. Back to top Step two: Does the alignment page print correctly For the HP PSC 900 series, if the page ejects immediately or a Paper mismatch or Paper too narrow message is displayed, the 4 x 6 paper tray selector located on the paper output tray is pushed forward. Move the selector all the way toward the front of the product. Look at the alignment pages that the product printed. Compare the alignment page to those that are included in the "Examples of alignment pages" section in this document. If any of the colors or the black is missing from your alignment page, a cartridge-related problem exists. Click here for information about troubleshooting ink- and cartridge-related problems (buu02176) (in English). Back to top Step three: Perform an print cartridge cleaning procedure The product can perform an print cartridge cleaning procedure even after the alignment message has displayed. Follow these steps to perform an print cartridge cleaning procedure at the front panel:
  1. On the front panel, press the Menu or Setup button (depending on the model).
  2. Press the right arrow button (>) until Maintenance or Tools is displayed, and then press the OK or Enter button (depending on the model).
  3. The Clean Print Cartridges message should display on the front panel. Press Enter or OK to begin the cartridge cleaning process.
A page will be printed during the cleaning process with all of the colors on it. If any of the colors (including black) are missing, faded, or streaked on the alignment page, there is a ink cartridge problem. Back to top Step four: Try to align the page again HP products have two methods for aligning the ink cartridges, fully-automatic and semi-automatic. The steps are different for each type. Refer to the information below to determine which alignment method your product uses. Automatic cartridge alignment Perform the following steps to align the ink cartridges:
  1. Disconnect the power cord from the unit, wait five seconds, and then plug it back in. This will reinitialize the unit.
  2. Print another alignment test page. If the Press Enter to align message is not currently on the front panel display, complete the following steps to print an alignment page:
    1. Press Setup or Menu on the front panel (depending on the model).
    2. Press the right arrow button (>) until Maintenance or Tools is displayed, and then press Enter or OK (depending on the model).
    3. Press the right arrow button (>) until Align Print Cartridges is displayed, and then press Enter or OK (depending on the model).
  3. To determine if the automatic alignment is functioning correctly, look into the output tray as the alignment page is printing; a blue light should be visible periodically on the page as the cartridges move back and forth. If this light is not visible, the product will not be able to align the cartridges and will require service. Service the product.
  4. If the blue light is visible and the alignment pages are printing correctly, but the alignment pages still fails, there still may be a hardware problem with the unit.

Aug 11, 2011 | HP OfficeJet 6110 All-In-One InkJet...

1 Answer

How do I reset my hp officejet 6110 all-in-one printer? It keeps asking me to align cartridges.


Press menu and then press the Right Arrow key until you get to maintenance screen then press enter.
Option 2 is you align print cartridges.
Automatic cartridge alignment
Perform the following steps to align the ink cartridges:

1. Disconnect the power cord from the unit, wait five seconds, and then plug it back in. This will reinitialize the unit.
2. Print another alignment test page. If the Press Enter to align message is not currently on the front panel display, complete the following steps to print an alignment page:
1. Press Setup or Menu on the front panel (depending on the model).
2. Press the right arrow button (>) until Maintenance or Tools is displayed, and then press Enter or OK (depending on the model).
3. Press the right arrow button (>) until Align Print Cartridges is displayed, and then press Enter or OK (depending on the model).
3. To determine if the automatic alignment is functioning correctly, look into the output tray as the alignment page is printing; a blue light should be visible periodically on the page as the cartridges move back and forth. If this light is not visible, the product will not be able to align the cartridges and will require service. Service the product.
4. If the blue light is visible and the alignment pages are printing correctly, but the alignment pages still fails, there still may be a hardware problem with the unit.
If there are no other printing problems and you wish to continue, use the information in the Bypassing the ink cartridge alignment section below to bypass the alignment. The information from last successful alignment will be used.
If the message keeps reappearing or other print quality problems occur, service the product.

Mar 30, 2011 | HP OfficeJet 6110 All-In-One InkJet...

1 Answer

My printer window on the HP PSC 2175 continues to read: 'Press Enter to align cartridges' I have done this 5 or 6 times and the message will not go away. How do I fix this problem so it will print?


Perform the following steps to align the ink cartridges:
  1. Disconnect the power cord from the unit, wait five seconds, and then plug it back in. This will reinitialize the unit.
  2. Print another alignment test page. If the Press Enter to align message is not currently on the front panel display, complete the following steps to print an alignment page:
    1. Press Setup or Menu on the front panel (depending on the model).
    2. Press the right arrow button (>) until Maintenance or Tools is displayed, and then press Enter or OK (depending on the model).
    3. Press the right arrow button (>) until Align Print Cartridges is displayed, and then press Enter or OK (depending on the model).
  3. To determine if the automatic alignment is functioning correctly, look into the output tray as the alignment page is printing; a blue light should be visible periodically on the page as the cartridges move back and forth. If this light is not visible, the product will not be able to align the cartridges and will require service. Service the product.
  4. If the blue light is visible and the alignment pages are printing correctly, but the alignment pages still fails, there still may be a hardware problem with the unit.
    • If there are no other printing problems and you wish to continue, use the information in the Bypassing the ink cartridge alignment section below to bypass the alignment. The information from last successful alignment will be used.
    • If the message keeps reappearing or other print quality problems occur, service the product.
Models with a semi-automatic print cartridge alignment Some HP products have a semi-automatic alignment process. These models do not have an additional sensor and will print two pages for the alignment process instead of one. The alignment page must be placed on the scanner glass or into the automatic document feeder (HP Officejet V series) and scanned.
  1. Disconnect the power cord, wait five seconds, and then plug it in. This reinitializes the product and forces the scanner to calibrate again.
  2. Examine the scanner glass and white scan backing. Clean the scanner glass and scan backing if they are not clean. To clean the scanner glass and scan backing, use a soft cloth towel slightly dampened with clean water.
  3. With the product turned on, open the scanner cover and check the bulb assembly. If the scanner bulb is not lit, the product must be serviced.
  4. Verify that the alignment page is placed correctly on the scanner glass or in the ADF (if the product has one). Place the printed side down.
  5. 5. Make a copy of the alignment page. The unit will make a copy even if the alignment message is displayed. Compare the copy to the original. If vertical lines appear in the copy, check to see if the scanner assembly requires cleaning. If cleaning the scanner assembly does not correct the problem, service the product.
  6. 6. Use the information in the Bypassing the ink cartridge alignment section below to bypass the alignment. Operate the HP All-in-One to determine if there are other problems. The unit should be serviced if other error messages or problems occur or if alignment problems occur every time the ink cartridges are changed.
To bypass the ink cartridge alignment: Press and hold the Setup button, and then press Options (or Copy Options ).

If I could be of further assistance, let me know. If this helps or solves the issue, please rate it and give a testimonial for my response

Thanks, Joe

Jan 26, 2011 | HP PSC 2175 All-In-One InkJet Printer

1 Answer

Not printing black


To align the printer from the control panel

1. Load letter, A4, or legal unused plain white paper into the input tray.
2. Press Setup.
The Setup menu appears.
3. Press to highlight Tools, and press OK.
The Tools menu appears.
4. Press to highlight Align Printer, and press OK.
5. The HP All-in-One prints a test page, aligns the print head, and calibrates the printer.

Recycle or discard the page.

A success or failure message appears.

Note If you have colored paper loaded in the input tray when you align the printer, the alignment will fail. Load unused plain white paper into the input tray, and then try the alignment again.If the alignment fails again, you might have a defective sensor or ink
cartridge.

6. Press OK to continue.
7. Recycle or discard the page.

Oct 13, 2009 | HP Photosmart C7280 Laser Printer

1 Answer

Printer displays "align cartridges" but every time I try to align the cartridges, it starts printing and then says printing cancelled and it stops aligning/printing. how do I fix this?


There are several reasons why the HP All-in-One may fail to align the cartridges. The most common reason is an ink cartridge that has one of the following problems:
One of the ink cartridges is low or out of ink. Black and all three colors must be available.
The paper has already been printed on or is colored paper.
Protective tape on a new ink cartridge has not been removed.
Contacts on the ink cartridge are not meeting the contacts in the carriage correctly.
Cartridge is remanufactured or refilled. Refilled or remanufactured ink cartridges may have been damaged during the refilling process or have clogged ink nozzles.
The ink cartridge is defective.
Follow the steps below to resolve the problem:
Step one: Examine the paper the alignment page was printed on
The alignment page must be printed on clean plain paper of either letter or A4-size and that has a brightness level (as printed on the paper package) of at least 85. Colored papers or paper that already has printing on it will cause the alignment to fail.
Step two: Does the alignment page print correctly
On the HP PSC 900 series, if the page ejects immediately or a "Paper mismatch" or "Paper too narrow" message appears, the 4 x 6 paper tray selector located on the paper output tray is pushed forward. Move the selector all the way back toward the front on the HP All-in-One.
Look at the alignment pages that have printed. Compare the alignment page to those included in the " images of alignment pages " section at the bottom of this document.
If any of the colors or the black is missing, faded, or streaked on the alignment page, there is a ink cartridge problem. Click here (buu02176) (in English) to learn how to correct ink cartridge related problems.
Step three: Perform a ink cartridge cleaning procedure
The ink cartridge cleaning process can be performed even with the alignment message showing in the display. Follow the steps below to perform an ink cartridge cleaning process from the front panel:
On the front panel, press Menu or Setup (depending on the model).
Press the Right Arrow (>) until Maintenance or Tools appears, and then press the Enter or OK .
Clean ink Cartridges should appear in the display. Press Enter or OK to begin the cartridge cleaning process.
A page will be printed during the cleaning process with all of the colors on it. If any of the colors or the black are missing, faded, or streaked on the alignment page, there is a ink cartridge problem.
Step four: Try to align the page again
HP products have two methods for aligning the ink cartridges, fully-automatic and semi-automatic. The steps are different for each type. Refer to the information below to determine which alignment method your product uses.
Automatic - these products use a sensor to check the alignment page as it is printed. You are not required to take any action to complete the alignment process. Click here if your model does not print an instruction page.
Semi-automatic - these products print the alignment page and instructions for scanning the alignment page using the scanner assembly. Click here if your model prints an instruction page .
Automatic cartridge alignment
Perform the following steps to align the ink cartridges:
Disconnect the power cord from the unit, wait five seconds, and then plug it back in. This will reinitialize the unit.
Print another alignment test page. If the Press Enter to align message is not currently on the front panel display, complete the following steps to print an alignment page:
Press Setup or Menu on the front panel (depending on the model).
Press the Right Arrow (>) until Maintenance or Tools appears in the display, and then press Enter or OK (depending on the model).
Press the Right Arrow (>) until Align ink Cartridges appears in the display, and then press Enter or OK (depending on the model).
To determine if the automatic alignment is functioning correctly, look into the output tray as the alignment page is printing; a blue light should be visible periodically on the page as the cartridges move back and forth. If this light is not present, the unit will not be able to align the cartridges and will require service.
If the blue light is visible and the alignment pages are printing correctly, but the alignment pages still fails, there still may be a hardware problem with the unit.
If there are no other printing problems and you wish to continue, use the information in the " Bypassing the ink cartridge alignment " section below to bypass the alignment. The information from last successful alignment will be used.
If the message keeps reappearing or other print quality problems occur, service the product.
Models with a semi-automatic ink cartridge alignment
Some HP products have a semi-automatic alignment process. These models do not have an additional sensor and will print two pages for the alignment process instead of one. The alignment page must be placed on the scanner glass or into the automatic document feeder (HP Officejet V series) and scanned.
Disconnect the power cord, wait five seconds, and then plug it back in. This will reinitialize the unit and force the scanner to calibrate again.

Jul 08, 2009 | HP PSC 2210 All-In-One InkJet Printer

1 Answer

Changed black cartridge. Machine works fine, but


To align the cartridge from the control panel:

Please follow the steps given below:

1. Please Load a plain paper.
2. Press and hold the "Scan" button for three seconds.
3. An alignment page prints.
4. Place the alignment page onto the scanner glass.
5. Press the "Scan" button.
6. Once scanning is complete, the cartridge has been aligned for optimal print quality. Alignment must be complete before continuing with any print jobs.

Apr 19, 2009 | HP OfficeJet 6110 All-In-One InkJet...

2 Answers

Error message after replacing the black cartridge


You must replace both ink carts to get an alignment.

Dec 29, 2008 | HP PSC 2210 All-In-One InkJet Printer

1 Answer

My printer wont print it keeps saying press enter to alein cartridge


I just noticed in the link to your forum item that additional text appears that does not appear in the item itself. It looks like you are getting a message telling you to press Enter to align your print carriage. This is a common step after you replace an ink cartridge. According to HP.com, here's what you are supposed to do:

"A message will appear in the front panel display requesting that the ink cartridges be aligned. Press Enter to start the cartridge alignment. Two pages will print. Following the instructions printed on the second page, place the first page on the scanner glass in the lower-right corner and then press Enter to finish aligning the cartridges. Remove the page from the scanner glass when complete".

The link to those instructions is as follows:

Replace the Print Cartridge

Just follow the instructions I posted above in italics and you should be good to go. Good luck.

Oct 12, 2008 | HP OfficeJet 6110 All-In-One InkJet...

2 Answers

Printer cartridge alignment


You can also bypass the alignment. When the message for alignment displays on the display => Press Setup and Options (or Copy Options ) simaltanious.The last known alignment is used when the alignment is bypassed.

Sep 04, 2008 | HP PSC 2175 All-In-One InkJet Printer

5 Answers

Shows press enter to align cartridges


Drop ithe 2210 from the 10th floor of a 22 story building. Problem solved. No more repetetive error !!!

Apr 08, 2008 | HP Office Equipment & Supplies

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