Apple iPhone 4 Black Smartphone Logo

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donna Posted on Oct 02, 2012
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How do i fix my apple iphone 3gs after an ios 6 update did not complete and the phone is now only displaying the apple logo on a black screen without losing my data and photos on the camera roll that

My data and photos are not saved to my computer or itunes or icloud and i dont want to lose my info if i try to use recovery on itunes

1 Answer

Eller

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  • Apple Expert 78 Answers
  • Posted on May 04, 2017
Eller
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Hi, This is probably too late but I really hope this can help you or others.
Firstly, we need to know what cause the Red Screen Issue:
A. Your iPhone Device Has A Hardware Problem
B. Your iPhone device has been jailbroken
C. Your iPhone device has a failed software update
Secondly, Here are some common solutions to fix Red Screen of ***** Issue:
A. Perform A Soft Restart on Your iPhone Device
B. Perform A Force Restart on Your iPhone Device
C. Restore Your iPhone's Default Factory Settings
D. Bring Your iPhone into DFU Mode
E. Update Your iPhone to The Latest Software
Thirdly, If the common solutions could not solve your problem. You can try an data recovery software - FoneDog toolkit.
Step 1: Download, install and launch FoneDog Toolkit.
Step 2: Proceed to System Recovery.
Step 3: Review Reminders before The Recovery Process.
Step 4: Download The Firmware.
Step 5: Downloading and Repairing
Step 6: Repair is Complete
More Information you can see: Ways to Fix Red Screen Issue in iPhone Device
The red screen issue in iPhone devices is truly a bothering issue to have since it can stop you from being productive in using the phone or making it fully functional. Through the common solutions we have shared above for fixing such issue, as well as the help of FoneDog toolkit, we hope that the red screen issue in your iPhone has now been fixed.
Hope it can help you!
Reasons for Black Screen of ***** and How to Fix it

5 Related Answers

Anonymous

  • 3422 Answers
  • Posted on May 20, 2008

SOURCE: iphone is stuck on the apple logo screen

Hi,


Did you try to reset the phone by pressing the power button and home key?

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Anonymous

  • 53 Answers
  • Posted on Mar 07, 2009

SOURCE: iphone only see apple logo and itunes logo in a dark screen after

If it got wet, you can bring it to any Apple Store. Nine times out of ten they will replace it for $150 to $200 dollars. Unless they determine it is a manufacturers defect and you are still under warranty, then you want have to pay anything. they will usually just replace it for you.
Otherwise, you may have to pay up to $200 for a replacement.
Hope this helps...Let me know...
enov8

Anonymous

  • 1 Answer
  • Posted on May 28, 2009

SOURCE: iphone reset

Ok I have this problem, rite now and i just cme off of the phone with an apple support technician. Ok when ur logo is up...hold down the home and sleep buttton until the apple logo dissapears...now ur phone should be off. Make sure ur iphone is not connected to usb so far...wait 2 minutes and open itunes on ur comp, and plug one end of the usb cable into your computer...now, hold down the home button DO NOT LET GO, and while holding it down, plug in the usb cable into your iphone and wait for itunes to say that it has discovered an iphone in recovery mode,after u see it in itunes, let go of home button and click ok. Now, click restore and you are on your way to a working iphone again :D if any more problems email me at [email protected], so i can give you further information.

Anonymous

  • 187 Answers
  • Posted on Jul 20, 2009

SOURCE: Apple Iphone wont's communicate with communicate with computer.

Hi,
The iPhone at present cannot be paired with anything other than a Bluetooth headset or some hands-free car systems. You cannot sync to a computer via Bluetooth, even though they may recognize each other as existing.
Not to be argumentative, but there is nothing you can do with your iPhone and MacBook Pro, as the underlying Bluetooth profiles such as OBEX (or OBject EXchange) Object Push, OBEX File Transfer and DUN (or Dial Up Networking) do not exist on your iPhone.

An iPhone is not intended to be paired with anything other than audio devices as specified in your user guide.

pls rate my suggestion...

Anonymous

  • 1272 Answers
  • Posted on Jul 20, 2009

SOURCE: my iphone 2g no start up only apple logo i try to reset but still

I had this same thing happen. My eventual fix was to upgrade the iphone to OS 3.0 and then use redsn0w to re-jailbreak it. It took me many hours to figure this out, but I don't guarantee that it will work for everyone. It's just what worked for me.

Since then, I have updated Cydia again, and it seems to work fine now. It may have been crossing with other jailbreak apps I had on there when I updated Cydia. This time I did it right away after the restore.

If you need to hard reboot then pleas follow the steps below:

Hold power and home buttons for 20 seconds for the reboot. Then hold them again for 10 seconds, after which you let go of the power and keep holding the home button for another 10 seconds.

I hope this information allows you to resolve this issue.

If I have helped you, please help me, and rate this suggestion the highest FixYa rating. If you cannot rate this post with the highest rating, then please comment to this post and I will try to help you further.

Regards
Anand

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There are two ways to upgrade the iOS version of your iPhone 3GS:
- via connecting the device to iTunes on a computer
- or directly from within the device, but only since iOS 5, it is possible to upgrade the iOS version without the need to connect the iOS device to a computer (over-the-air update)
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My iphone 3Gs is not starting up and is stuck on apple logo. Please help

Do a hard reset.
  1. Press-hold the Home button (big circle below the screen) and the Sleep/Wake button (on top of the iPhone) simultaneously.
  2. Continue holding both buttons (Ignore the "Slide to power off") until the iPhone shuts off and begins to restart.
  3. You may let go when you see the silver Apple logo.
  4. You have completed a hard reset successfully.
  5. Don't be alarmed that it takes quite a while to load from the Apple logo to the main screen. This is normal.
If this does not work, put into recovery mode and restore from itunes.
Step One
Open iTunes and connect the iPhone to your Mac.


Step Two
Press and hold the Home button and the Sleep/Wake button at the same time.


Step Three
As soon as the screen goes black release the Sleep/Wake button. Continue holding the home button until you iTunes pops up a message telling you that it has detected an iPhone in recovery mode.
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3gs iPhone froze at boot screen (apple logo)

Re-download the ipsw file that was on your iPhone, Download Spirit to jailbreak, and that should do the trick.
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