Question about Motorola Mobility ROKR E6 Smartphone

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Motorola Motorokr Z6M will not turn on

Last Wed. my son was using his phone and it shut off. When trying to turn it on it will only display a M on the screen. I do not want to go through the painful work of sending it for repair through USCellular. Does anyone have any advice? This phone is only @ 6 months old.

Thanks~ [I have a motorokr z6m]
OMG! I have the same story! I purchased this phone 6-7 months ago and about 2 weeks ago I was in the car and then all of the sudden it just turned off and I hit the power button to turn it on, and it got stuck on the M screen! I tried taking the battery out for a few mins and then tried and nothing happened! I put it on the charger when I got home and then tried again.
I took it to an altell stand in the mall, [they also cell the motorokr] and the guy tried a new battery.. but it didn't work!
I paid almost 300 dollars for the phone with my own money I saved up! [only 13 years old]
I will never spend that kind of money on a phone ever again =/
I have the phone sitting in front of me right now with the black background screen and a blueish/purple M symbol!
=0
Is there like a button you can hold down to reset the phone or somthing?
any solutions??
I want to try to fix it b4 my dad goes and blows 200 dollars on the Samsung Messanger for metro pcs!
PLEASE nd THANKS~
-Sandra

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  • MIKE775738 Jan 14, 2009

    same problem, i just 2 days ago it wont get off the "M" screen.. it was doing errors before it did that.. it was freezing up, my texts wouldn't come up etc. CELL PHONE IS ONLY 5 MONTHS OLD... still under warranty so if i dont get an answer online ill just have to send it back to motorola

  • Xappy Apr 17, 2009

    my phone does the same thing .. i have a dead $300 phone .. no one wants to help me at my carrier ..

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Hello everyone, I also have the same phone, and the same is happening to me, I've changed the phone 4 times in less than 3 months (Metro PCS carrier). My 16-year-old brother had almost the same problem with his RAZR 2 years ago, but he knew ho to fix it, so I gave him my phone everytime it freezed up. It seems the only way to fix this is:

take out memory card (if applicable)
take out the battery and put it on constantly.
If it doesn't work leave it charging for at least 1 hr. Then do all over again

you have to be real patient, it will take a while till it actually comes on.



UPDATE: I just fix my 4 and last phone, as of yesterday, while my cell was broken I switched to Sprint, and got me the new Samgsung Instinct S30


Motorola R.I.P

Posted on May 19, 2009

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Posted on Jan 02, 2017

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