Last Wed. my son was using his phone and it shut off. When trying to turn it on it will only display a M on the screen. I do not want to go through the painful work of sending it for repair through USCellular. Does anyone have any advice? This phone is only @ 6 months old.
[I have a motorokr z6m] OMG! I have the same story! I purchased this phone 6-7 months ago and about 2 weeks ago I was in the car and then all of the sudden it just turned off and I hit the power button to turn it on, and it got stuck on the M screen! I tried taking the battery out for a few mins and then tried and nothing happened! I put it on the charger when I got home and then tried again. I took it to an altell stand in the mall, [they also cell the motorokr] and the guy tried a new battery.. but it didn't work! I paid almost 300 dollars for the phone with my own money I saved up! [only 13 years old] I will never spend that kind of money on a phone ever again =/ I have the phone sitting in front of me right now with the black background screen and a blueish/purple M symbol! =0 Is there like a button you can hold down to reset the phone or somthing? any solutions?? I want to try to fix it b4 my dad goes and blows 200 dollars on the Samsung Messanger for metro pcs! PLEASE nd THANKS~ -Sandra
Hello everyone, I also have the same phone, and the same is happening to me, I've changed the phone 4 times in less than 3 months (Metro PCS carrier). My 16-year-old brother had almost the same problem with his RAZR 2 years ago, but he knew ho to fix it, so I gave him my phone everytime it freezed up. It seems the only way to fix this is:
take out memory card (if applicable) take out the battery and put it on constantly. If it doesn't work leave it charging for at least 1 hr. Then do all over again
you have to be real patient, it will take a while till it actually comes on.
UPDATE: I just fix my 4 and last phone, as of yesterday, while my cell was broken I switched to Sprint, and got me the new Samgsung Instinct S30
a 6ya expert can help you resolve that issue over the phone in a minute or two.
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There are lot of ways to UNLOCK THE phone from NETWORK lock,But Unlock code is best in that,Specify the Network and Country it locked now? Get the NETWORK unlock code from here Mobileunlocksolutions.com and follow the instructions below and Unlock it step by step!!!!
Warning : Do not enter any wrong unlock
codes on your Motorola E6 mobile phones. If you enter over a certain
amount of wrong unlock codes on your Motorola E6 mobile phone, your
phone may get hard locked and sometimes become unusable. 1 - Switch ON your Motorola E6 with a NOT ACCEPTED SIM Card,
2 - Phone will display "Enter Special Code",
3 - You can now enter the Unlock Code.
NOT ACCEPTED: We mean, to use a sim card from a network other than the network your Motorola E6 is locked to.
WARNING: If one of theses messages appear :
- "Contact Service Provider"
- "Tampert Alter"
- "Wait before enter special Code"
- "Contact Service'
Tounlock cell phone Password:Instructions
Enter the last four digits of your phone number on yourcell phone PIN screen.
Enter 9999, and if that doesn't work try 1111, and ifthat doesn't work try other 4 digit numbers you may have entered.
Shut off your cell phone, take off the back of your phoneand pull out the battery. Record the IMEI number which is under the battery.Re-insert the battery and power on the phone. Enter the last 4 digits of theIMEI number on the PIN entry screen.
Callyour service provider and request the unlock PIN. You will have to prove youare a customer by stating your cell phone number, addressand social security number.
Turn off your phone. Hold thekeys "3," "*" and "Call" and switch the phone on.Hold the three buttons down until the word "Formatting..." appears onthe screen. This should reset the phone lock code.
Read more: How to Unlock a Cell Phone Password ' eHow.comhttp://www.ehow.com/how_4810931_unlock-cell-phone-password.html#ixzz19YU6TIa2
get a usb cord for the phone and type in motorola phone unlocker free download in google NOTE: all data on phone will be eraced as for the program to have enough space to run on the phone it will format the phones multimedia
Okay, now this goes for if you can't see your pictures as well.
You need to make sure that there are not files for each song. Go onto the memory card and if there are folders for each song, move the songs onto the card 1 by 1 and delete the folders. It seems as though the folders are tricking the phone and making it shut down. The phone cannot process that many folders.
Once this is accomplished, you should be able to opperate like it should be.
Folders are created when you sink your media player to the phone, don't do this!
Move the songs over 1 by 1 to the music folder preinstalled on the memory card once formatted by the phone.
HI, i got a new motorolla rokr z6m from metro-pcs (bad customer service) and as i drove away i found out the internet
did not work drove all the way back the dumb emploee admited
about the flaw and said that it was a software issue long story
short i protested and finally got my refund.
2 months later i foond out there was recall and issue fixed
well i got another new rokr z6m correct BIG MISTAKE folks
any how after use of a few days i discovered multiple issues
with freeze up , lock up, failures during calls, all the problems
mentioned in the previous articles in short it purely sucks
dont waste ur money buy something else stay away from
the motorolla rokr z6m model for metro pcs