Question about Garmin nuvi 350 GPS Receiver

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Keys will not function properly

I just purchased a NEW Garmin Nuvi 350 system on line through Century_depot. Upon trying to set up the system my husband found that the keys do not function. You cannot add and address and delete back. It may type another number instead of the one pressed. When I emailed Century_depot, they asked that I contact the manufacturer and speak with Technical Support first.

I am not familiar with GPS systems and need all the help I can get.

I did however, have a co-worker look at the system and he said there is a problem with the system.

Could you possibly help me?

Sue Blackburn

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Sue,
If the buttons on your GPS aren't working at all, your unit is likely defective (obviously). The best course of action is to either get a refund and return the unit to "Century_depot", or see if Garmin can provide you with a replacement. Best of luck.

Posted on Dec 29, 2008

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Hi, My Garmin nuvi displays 'gps is off' which means i am unable to de directed correctly as its saying im in the middle of no where. Please can you help? Thank you Laura


There are two possibilities as to why your GPS is not responding.

The first is to check your System Settings. Although it should not affect your GPS signal, check to see if the WAAS / EGNOS setting was turned off. If so, try turning it back on.

The other possibility is that the Garmin device is not reporting the status of your antenna properly. When the Antenna is closed on the nuvi 350, it disables the GPS functionality. Simply open the antenna to re-enable GPS. If the antenna IS open, there could be a hardware malfunction. This would require contacting Garmin for additional assistance.

Contact details for Garmin can be located at http://www.garmin.com/garmin/cms/site/us/support/supportcontact

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I can help you fix your Garmin Nuvi 200W.

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