Question about Samsung SGH-U600 Cellular Phone

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Cant get picture message from virgin mobile

Hi,
I have a samsung U600. It is picture messaging ready and usually the pictures/videos are automatically viewable on my phone.
The text said to go to virgin mobile/get message.
I put in my phone number and code and I still cant see it.
I have contacted virgn and they say I dont have the software to view this on my computer. That I need to contact the sender for the way they sent the picture/video and download the software. The problem is I dont know how sent it.
What can I do? Virgin know it is there and they can see it and all the details, but can not tell me or email me or re send it (the pic/video)
Any ideas?
Thanks
Tracyann

Posted by on

  • Anonymous Jan 07, 2009

    i put in the web address that they sent me to go on and the page will not now this isnt my internet because i try to retrieve this pic off many computers and virgin wont let me



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You should call the person who sent you the picture and see what format the picture was ? usually its .jpg. if its .GIF graphic or .swf then you might need flash lite player to view it, but i dont think your phone has the functionality to install it. so you can download it to PC using the phone software and the USB link that comes with it, then double click the picture, if the PC has the right software then it will open it with no problems. if it doesnt it will tell you to choose the right program to open this file or search the net for the right program. select search the internet for the right program and it will find the program that opens this picture.
download it and then you'll be able to see the picture.

Posted on Dec 29, 2008

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Can get picture messages on my samsung u600 on virgin can anybody help

Posted on Aug 15, 2010

1 Suggested Answer

SOURCE: Text message problem

Hello

You will need to contact the service provider for further assistance. There is nothing personally that you can do to the phone to make it work. Sounds like they will need to program the phone or your plan to include text messaging.

Try contacting Virgin Mobile 1-888-322-1122 . Post back if you need any further assistance Thank you for choosing Fixya!

Posted on Aug 24, 2009

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