Question about NorStar Meridian M7310 Phone

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Phone not operational

This morning one of our Norstar phones is displaying the message "Shifted." The telephone is not in operation. What can I do to fix thisproblem?

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II have Shifled message on my phone please how to solve this problem

Posted on Oct 11, 2016

There is a triangular button on the phone, there might be a light on it. That is the "shift" button for the "Speed dial buttons". They have 2 "positions on each, normal and "Shifted"

Posted on Jan 03, 2009

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Posted on Jan 02, 2017

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When I press memory buttons on one particular telephone in our office they all dial reception. How do I fix this?


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Do not disturb setting


  1. On the phone press FEATURE button
  2. press #85
  3. You should now see message on display Allowing Calls
  4. Press RELEASE button
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Norstar M7310 getting Not In Service message


This message means that the system does not see a telephone connected to that extension. Check the extension that you are calling to see if it is operational. Check the extension number by using Feature *0 and pressing the intercom button.

Apr 05, 2013 | NorStar Meridian M7310 Phone

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Show telephone's own ext. number


To find out what the extension is in the board room,on the board room phone press feature *0 then press one of the intercom keys. You could also call another extension from the board room phone and see what extension number is on the display of the phone being called.

May 26, 2010 | NorStar T7316 Corded Phone

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Do the Norstar M7208 and Aastra 9120 phones compatible on the same PBX? I have a M7208 that works fine on current PBX, but new Aastra 9120 doesn't work. Should they both operate on the same PBX?


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Dec 23, 2009 | NorStar M7208 Corded Phone

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How do i get to system programming on my norstar m7310 to get to auto relocate


Enter Administration Mode
  • Using you telephone set push feature * * 266344
  • Display will read Password
  • Using you telephone set enter password: 2 6 6 3 4 4

  • Display will read Configuration
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  • Press Show
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Jul 02, 2009 | NorStar M7310 Corded Phone

1 Answer

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When you dial Feature 981 is there anything displayed on the set... something like Inactive?

Sounds like the Call Pilot is failing...

Mar 03, 2009 | NorStar M7324 Telephone

1 Answer

Phone not working. "Shifted" is displayed. Buttons do not work.


There is a triangular button on the phone, there might be a light on it. That is the "shift" button for the "Speed dial buttons". They have 2 "positions on each, normal and "Shifted"

Dec 29, 2008 | NorStar M7310 Corded Phone

1 Answer

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This could be because you have several mailboxes/extensions set up. We've had the same problem in our office.

As a result, from the phone that reads "Messages for you" you can find out which mailbox is attached to the phone.

1. Press "Feature"
The display will read: "Set: ???"

The numbers shown in place of the question mark will be the numbers to the mailbox attached to the phone.

2. Press "Feature"
Enter 981 for voice mail access

The display will read "Login: "
Enter the numbers from the previous action, and if you don't know the password, attempt to use the default passwords of 0000 or 1234.

This worked at our office. I hope it works for you.

If not? We find the site http://nortstarsupport.com VERY helpful.

If you don't know the password, but have access to the system administrator login, you can reset the password for the set you are trying to retrieve messages.

Good luck

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CAN ANYONE TELL ME HOW TO CAHNGE THE GREETING ON MY M7310 NORSTAR PHONE

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