Question about Microsoft Xbox 360 Console

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3 red lights on console

I bought my Xbox 360 2 Christmas's ago. I have the three lights error indicating general hardware failure. I just read that Microsoft has extended the warranty 3 years for this particular failure. I need information on what I need to get this console fixed and where to take it in the Erie, PA area.

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Try looking around support.xbox.com

Posted on Dec 29, 2008

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Picture freeze and pinstrip on the screen


When a Microsoft Xbox 360 console experiences a "general hardware" failure or "core digital" failure, three flashing red lights appear (known as the "Red Ring of Death") around the power button, in lieu of the four green lights indicating normal operation. Warning signs may include freeze-ups, in which the screen has strange, spontaneous graphical problems in the middle of gameplay, such as checkerboard or pinstripe patterns on the screen, the sound is frozen and changed to a strange, static-like sound, and the console only responds to pressing the power button to turn it off. These events may happen once or several times until the general hardware failure occurs, when the user attempts to turn the console on, and the three red lights are seen and the console will not function.

this sounds like it will error e74 which will need a reflow
but dont overheat with a towel as this will cause more problems

Mar 07, 2011 | Microsoft Xbox 360 Console

2 Answers

3 red rings


The three flashing red lights indicates general hardware failure. You have three year warranty for your device, you might as well have it replaced as no particular solution is out yet for the infamous red rings of death...

Dec 09, 2007 | Microsoft Xbox 360 Console

1 Answer

My xbox is got a e74 system error what is it an can i repair it


It's a known failure on the XBOX 360 and Microsoft will cover it even after the device has gone out of warranty.

Excerpt from About the E74 Error:

...the E74 error message can indicate the general hardware failure that is associated with three flashing red lights error on the console. As a result, we have decided to cover repairs related to the E74 error message under our three-year warranty program for certain general hardware failures that was announced in July 2007. We have already made improvements to the console that will reduce the likelihood of an occurrence of this issue. Detailed information related to the Xbox 360 warranty and resources for those who require repair can be found at http://www.xbox.com/support (http://www.xbox.com/support) .

Apr 29, 2010 | Microsoft Xbox 360 Console

2 Answers

3 red lights


3 red lights on the Xbox 360 is the most common error and it means "General Hardware failure. To fix this you need to stop the amount of heat that the GPU and the CPU is taking.

To do this you can use the recommended guide that has been on the market for 3 years or you can send it in.

Jan 08, 2010 | Microsoft Xbox 360 Console

1 Answer

Xbox 360


E74 error message can indicate the general hardware failure that is associated with three flashing red lights error on the console. As a result, we have decided to cover repairs related to the E74 error message under our three-year warranty program for certain general hardware failures that was announced in July 2007. We have already made improvements to the console that will reduce the likelihood of an occurrence of this issue. Detailed information related to the Xbox 360 warranty and resources for those who require repair can be found at www.xbox.com/support (www.xbox.com/support) .

Microsoft will refund to customers the amount paid for an Out of Warranty repair due to a general hardware failure associated with the E74 error message. Those customers should automatically receive the refund within 4-12 weeks, and no additional action by customers should be necessary. Customers can choose to receive either a refund to their credit card or a check refund. Checks should be received no later than the end of July. If you have any question regarding refund status, contact Xbox Customer Support at: http://www.xbox.com/support/contact .
you can submit a console-repair request online by using the links in the "Additional support" section. To confirm your console is displaying the E74 error message, follow these steps:
  1. Turn off the console.
  2. Turn on the console.
  3. Verify that your console displays the E74 error message.
uparrow.gifBack to the top Additional support loadTOCNode(2, 'moreinformation'); If your console continues to display the E74 error message, it requires a repair. For more information about how to start the online repair process, please visit the appropriate Web site: Inside the United States

http://support.xbox.com/support/en/us/nxe/registerdevice.aspx?step=repair (http://support.xbox.com/support/en/us/nxe/LiveIDSignIn.aspx? redirectUrl=http://support.xbox.com/support/en/us/nxe/registerdevice.aspx? step=repair)

Outside the United States http://www.xbox.com/support/ (http://www.xbox.com/support/) Note Online console repair service is currently not available in all countries and regions.For more information about how to contact Xbox Customer Support directly, please visit the following Microsoft Web site: http://www.xbox.com/support/contact

Sep 29, 2009 | Computers & Internet

1 Answer

Well when I turn on my xbox 360 the third part flashes red.


hello.
CAUSE The three flashing red lights may indicate that your Xbox 360 console has experienced a hardware failure. Please read the letter that discusses warranty changes for three flashing red light hardware failures. 

MORE INFORMATION 

If you suspect that you are experiencing this issue, you can submit a console-repair request online. However, before you submit your request, we ask that you first try the following two steps to verify that you are indeed experiencing this issue: 

1. When you turn on the console, examine the light on the power supply. The power supply light should illuminate green even if the three lights on the Ring of Light flash red. If the power supply light is not green, please follow the steps that are listed in the following Microsoft Knowledge Base articles: 

906101 Xbox 360: The power supply light is red 906102 Xbox 360: The power supply light is orange 906103 Xbox 360: The power supply light is not illuminated 

2. Turn off the console. Wait 10 seconds, and then turn on the console again to see whether the symptom occurs again. If your console continues to display the three flashing red lights, your console may have to be repaired. For information about how to start the repair process online, please visit http://www.xbox.com/support, and then click Console Repair in the upper-right section of the Web page. 

Note: The online console repair service is currently not available in all countries or regions. 

If you would rather contact Xbox Customer Support directly, please visit http://www.xbox.com/support/contact for information about how to do this. 

APPLIES TO 

* Microsoft XBox 360 Video Game System 
* Microsoft Xbox 360 Hard Drive (20 GB) 
* Microsoft Xbox

Apr 27, 2009 | Microsoft Xbox 360 Console

1 Answer

Xbox 360 2 rings


One red light signifies a major hardware failure or system error[4] , depending on which hardware failure or system error it is depends on how the problem can be fixed but in some cases there is no easy recovery and the console must be repaired or replaced. Two means the console is overheating and must be switched off and left to cool. Three, the infamous 'Red Ring of Death', means a general hardware failure and the console must be sent to Microsoft for repairs. All four red lights simply means that the console cannot detect its AV cable.

Nov 23, 2008 | Microsoft Xbox 360 Console

1 Answer

Flashing red ring on x box 360 console


3 Blinking red lights often means that your Xbox 360 has suffered from hardware failure.

4 Blinking red lights means that your Audio / Video cable is not correctly connected (it's the colorful one; Red, white, yellow; green, blue, red if Component)

If it IS just three lights, and you bought your xbox 360 under three years ago, call 1-800-4MY-XBOX

Jul 18, 2008 | Video Game Consoles & Games

1 Answer

I get red rings when i turn on my xbox 360


3 Blinking red lights often means that your Xbox 360 has suffered from hardware failure.

4 Blinking red lights means that your Audio / Video cable is not correctly connected (it's the colorful one; Red, white, yellow; green, blue, red if Component)

If it IS just three lights, and you bought your xbox 360 under three years ago, call 1-800-4MY-XBOX

Jul 18, 2008 | Video Game Consoles & Games

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