Question about Compaq Presario Notebook

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Installation problem Dear Sir, While i installing windows XP to COMPAQ Laptop it is not installing, it says your harddrive is not installing in your computer. i wanted to know what is the reason.Laptop having Windows vista operating system.

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It means the install cannot see or detect the hard disk and is caused by :-
Incorrect BIOS setting for the hard drive.
or
A faulty hard drive.
or
The hard drive is not seated correctly on the hard drive connector.

Test the hard drive in another laptop or attach the hard drive to an USB hard drive adapter and plug it into a working computer's USB port, if it see the drive as an external drive and you can copy and delete files to this drive then it is OK and the fault is with the laptop.

Posted on Jan 01, 2009

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Dear Madame/Sir, Recently my computer (a compaq laptop from hp) crashed. I tried to open the recovery program, but it won't start. I think the program can't find my driver (c or d?). What should...


Use the Restoration Disk.

1) If you want to save your personal information perform a repair.
(Non-Destructive Installation)

2) If you wish to bring the laptop back to Day 1, (As it came from the factory), perform a Full Installation.
(Destructive Installation)

This method will wipe off all of your personal information.
Photos, videos, documents you have created, or downloaded, programs you have installed, or downloaded.

If you do not have the Restoration Disk (CD) contact HP Support.
Have the Serial Number ready to give to the representative.
It to the right of S/N on the bottom of the laptop, in the white Service Tag.

In the USA the disk is free. The shipping and handling is not.
$17 for a 5 to 7 day ship, $24 for a 2 to 3 day ship.
Call the toll free number 1-800-474-6836
{24 hrs a day, 7 days a week}

For other countries contact HP Worldwide Support,

http://www8.hp.com/us/en/hp-information/summary/ww-support.html


Drivers are small pieces of software. A Driver is used for the operating system to 'communicate' with the device.

(Windows XP, and Windows 7 are two examples of an O/S. Operating System.

Some examples of a device are, CD or DVD optical drive, Harddrive, graphics card, printer, mouse, keyboard, and so on.

C: drive is the Harddrive.

D: drive is a drive letter generally reserved for one of two items.

1) A recovery drive on the Harddrive. (Harddrive is partitioned into two spaces. The D: portion is smaller. Just enough room for the basic Windows files generally, and a little extra space.

2) An optical drive.

Drivers are located in the C: drive, with a copy in the D: drive.

(Provided IF, there is a partitioned D: drive on the harddrive, and the drive letter D: has not been assigned to an optical drive)

For additional questions please post in a Comment.
Regards,
joecoolvette

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1 Answer

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