I need to order a new pen for Leap Frog's Junior Explorer Globe

Genuine Leap Frog Green Leappad Ultra xdi Stylus And String Cord eBay

here are some links for places to try for parts

leapfrog parts

Common Spare Parts for Leap Frog 48 96 and Solution series Powered by...

LeapFrog Parts

Amazon com Leapster Replacement Parts

Look at the goodwill for a used 1 that works

look on ebay they are quite cheap to replace

Hello,

If you are in the US, you can call their Consumer Services number at:

1-800-701-5327

They will be able to help you get a new one.

Thanks for using Fixya.

Hi, I just ordered 2 pens - the price was $5 per pen including S+H. I was told that the globe that we have ( smart globe, purchased in 2003 or so ) is a discontinued model so I just ordered an extra one just in case. The pens should arrive within 10-15 business days according to the costumer rep. Good luck!

Either the wire is broken inside the insulation, or the batteries are dead.

The leapfrog webpage gives this info for getting replacement pens:
"If the pen was physically damaged (your dog chewed it, your child ripped the cord, etc.) the replacement cost is $5 to cover shipping and handling. There is no need to send the damaged pen back in this case. Simply call our Consumer Services center at 1-800-701-5327 to order a new pen."
http://leapfrog.custhelp.com/cgi-bin/leapfrog.cfg/php/enduser/std_adp.php?p_faqid=23&p_created=996471052&p_sid=mNlXPJDj&p_accessibility=0&p_redirect=&p_lva=&p_sp=cF9zcmNoPTEmcF9zb3J0X2J5PSZwX2dyaWRzb3J0PSZwX3Jvd19jbnQ9MTAsMTAmcF9wcm9kcz0wJnBfY2F0cz0mcF9wdj0mcF9jdj0mcF9wYWdlPTEmcF9zZWFyY2hfdGV4dD1nbG9iZQ**&p_li=&p_topview=1

I called this number they can send a replacement pen for £5
LeapFrog UK`s free customer helpline.0800 169 5435

Call their Consumer Services number at:

1-800-701-5327

They will be able to help you get a new one.