Question about HP Scanjet 4070 Flatbed Scanner

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Reloading from the original CD and HP Director does not

The HP Director is not in the HP software folder, thus is not being recognized by the scanner. The CD and the computer thinks everything is good to go. I can find HP Image Zone from the Add/Remove in the Control Panel but it does not appear in the Program File folder or the HP folder.

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  • donald_bryan Dec 30, 2008

    the computer thinks the software is loaded and in the correct folder but the scanner doesn't pick it up and it is not in the HP folder where it should be.

  • Mohammed Rizwan
    Mohammed Rizwan May 11, 2010

    hi

    May i know, what exactly are you trying to say??




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I have not had time to address the issue yet. Please transfer all communications to my home e-mail address. dbryant0007@windstream.net

I will let you know at the next change in the issue.

Thanks.

Posted on Dec 30, 2008

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Sir, I have hp scanjet 2400 scanner. I formatted my system. Unfortunately I missed the installation CD. However I installed it from downloaded/installation CD (from my friend). The HP Director and HP...


The drivers of the scanner is not correct one, you need to un-install it and download drivers from HP web site by clicking HERE and then re-install drivers along with software.
Hope this will solve your issue. good luck

Mar 03, 2011 | HP ScanJet 2400 Flatbed Scanner

1 Answer

Want msi file for hp 5590


The MSI files are located at the following locations:
  1. Browse the CD. Go to the Setup folder. Go to the DocProc folder. Double-click Docproc.msi to install.
  2. Browse the CD. Go to the Setup folder. Go to Qfolder . Double-click Qfolder.msi to install.

  1. If you do not have the software CD, download the HP Scanjet full feature software and driver from the HP Scanjet Full Feature Software and Driver web page. Click here to go to the "HP Scanjet Full Feature Software and Driver" web page

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=15179&prodSeriesId=377689&prodNameId=377691&swEnvOID=2093&swLang=8&mode=2&taskId=135&swItem=sj-49436-1
  1. After downloading the software, right-click the downloaded file, and extract the files to a new folder.
  2. Go to the Setup folder. Go to the DocProc folder. Double-click Docproc.msi to install.
  3. Go to the Setup folder. Go to Qfolder . Double-click Qfolder.msi to install.

Hope this help

Feb 17, 2011 | HP Scanjet 5590 Flatbed Scanner

1 Answer

HP DIRECTOR NOT WORKING


the director will appear to not be working if the scanner is not installed and recognized by Windows. A scanner icon will appear on the desktop if it is recognized by Windows.
One likely reason it isn't being recognized is the power supply isn't putting out enough current, 1.25A, to force the correct signal level through the USB port. If the power supply is old, not plugged directly into the wall, or a substitute with the wrong current rating, the scanner will not send enough power through the USB port.

Jun 09, 2009 | HP ScanJet 2400 Flatbed Scanner

1 Answer

Scanjet 3690 problem


I reformatted my computer with Windows XP home addition and re install all programs except IE 7.
I then re install the scanner driver and HP director that was distributed with the scanner, and after that Director was working fine
Thanks
Dirk












Jan 14, 2009 | HP ScanJet 3690 Flatbed Scanner

1 Answer

HP Director missing from desktop


It may happen if you have version 7.0 of Internet Explorer. 
Install the below patch on your system it will make the HP Director to work.
http://h30318.www3.hp.com/pub/softlib/software8/COL17377/oj-46104-1/CIT207355-HPCOM-PATCH-v8.exe


I hope it will work.

Sep 10, 2008 | HP Scanjet 5590 Flatbed Scanner

3 Answers

Hp director


uninstall and remove all the icons from your PC first than reinstall the driver from CD and run complete setup it works.

Feb 18, 2008 | HP 5590 ScanJet Flatbed Scanner

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