Question about Brother IntelliFAX 4100 Laser Fax

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Hi! the number one on the keypad of my brother fax machine keeps sticking. It is pushed in lower than the other keys. Is there a way I can fix this myself without calling a repair guy?

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Probably not a self repair. It most likely is the membrame under the actual button. Any liquids spilled on it? If liquid spilled it may dry out, and it may not. Check with the repair people about the cost of the repair and the price of the control panel before agreeing to a visit.
Dan

Posted on Jan 08, 2009

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I have a brother fax, model 525 DT. When you hit the number key for 7, it does not respond. In other words, that number does not appear in the window. As a result, the fax number is incomplete and fax...


Unfotunately you probably already know the solution here. The keypad needs to be replaced. There is a way to get into the pad and attempt to fix the individual key itself, but if you are here posting this, I'll simply assume that you don't have the technical skill required to fix that individual keypad.
If you purchased it recently, I would go to brother's website, find their support number and call them. It MAY still be under warranty. They can also advise you of any pricing and installation costs associated with replacing the keypad. I have over 20 years experience on office equipment, and I HIGHLY stand behind Brother and their services. Their support is very friendly and will help you... ;)
www.brother-usa.com

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1 Answer

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Jun 17, 2009 | Brother IntelliFAX 560 Plain Paper Fax

1 Answer

NEED THE MACHINE TO ANSWER WHEN THE PHONE SENDS THE SIGNAL.


After making my post, I went to the official Brothers website for the 4100 FAQs and "Operating Instructions." Here's what I found. Set your 4100 set to the "Fax/Tel" mode. Press "Menu", then the number 2 (Fax), then number 1(Set-up Receive), then number 1 again (Ring Delay). Use right arrow key to increase. Once increased, press the "Set" key. You'll see the message "Accepted." Now press the "Stop" key to exit "Menu." This will now give you up to 4 rings before the fax auto answers. Inorder to send a signal by phone to remote start the fax just follow the instructions I copied directly from Brothers instructions for the 4100: If you answer the call on an extension phone (this is any phone plug into a phone jack on the same line) and hear a beep every 3 seconds (automatic fax) or just silence (manual fax), press *51(remote activation code) on the telephone keypad, wait to hear the Brother machine turn on (chirping sounds) and then hang up. I don't have anyone that can send me a fax right now to test it out. I'll have to try it in the morning. Hope this works for you.
THEOH

Feb 23, 2009 | Brother IntelliFAX 4100 Laser Fax

1 Answer

FAX BROTHER mfc 885cw


This is obviously a phone company issue or a defect in GE fax machine keypad or circuitry. Last but not least turn off your machine at night. Turn it back on when you wake up.

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2 Answers

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This problem could be Phone line problem, or hardware failure or receiver's (the machine of the person whom you are sending the fax) machine problem and so on. First, let's check the line, if you have another Phone line, please dial from the number to your number, also, connect the currently connected line to a receiver and call a Land-line number, if the outgoing or incoming is ok, the proceed forward, otherwise, you telephone operator should check the line.


Sometimes, sending fax to a particular number doesn't work, to make sure, try sending a fax to another number.

If the line which is connected to the machine is extended from another machine such as Receiver, Switch, etc... unplug them and connect the fax machine directly to the Line.

It's also important to adjust the compatibility mode, to do this, follow the steps below:
  • Press Menu.
  • Press the up or down arrow key to select Fax.
  • Press OK.
  • Press the up or down arrow key to select Miscellaneous.
  • Press OK.
  • Press the up or down arrow key to select Compatibility.
  • Press the left or right arrow key to select Basic (for VoIP).
  • Press OK.
  • Press Stop/Exit.

If you place the scanning document/file on the auto-sheet feeder, you can help it pulling inside the passage or you can use the glass (flatbed) instead. Sometimes, this small mistakes with the sheet-feeder creates this problem. You can also clean the rollers inside the ADF (auto document feeder) passage.

If all of the above measure don't help, I would suggest you to call brother and seek their help. The rest is with mechanical or we can say hardware or firmware related issue. (use this form to contact Brother)

I wish you good luck.

Thanks for using FixYa.

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