I just bought the e260 and when I go into my computer and click on sansa e260 it brings up the folders of movies, photos, tmp, and record. Along with some other files. When I try to create a new folder of MUSIC it says one is already taken. Im not sure if im looking in the wrong spot or what.
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Download the software after you run the link below ....Put check next to converter/firmware update/Manual download...run the programs follow instructions.......(http://mp3support.sandisk.com/sansa/Installer/1082/SansaUpdaterInstall.exe) here is the link
After installation connect your sansa...... Also make sure you are connected to a 2.0 usb the back of the computer is best (the motherboard)....
mode located on the sansa if asked to change to MSC goto menu press
enter scroll to settings press enter scroll to usb mode press enter
scroll to msc press enter press menu.....Connect should auto start sansa
Updates firmware follow instructions
MSC will allow you to see the expansion card ( 2Gig E200 series 4gig Fuze) mtp won't.....MTP shows you your music folder in the media folder thats where you put your music plus expansion..... make sure your usb 2.0 driver is installed..Syncing to wmplayer puts music in the mtp music folder. change usb modes again and use the explorer to see the sansa msc lets you sync any Q/A IM or email me @ Schmead01@yahoo.com
"Connect your player, of course. Go to "My Computer" > "Sansa e260".
There are hidden files. To unhide go to "Tools" (located on the menu
bar) > "Folder Options..." > hit the "View" tab > select "Show
hidden files and folders". You will see more folders to appear in a
faded color. Click on the "MUSIC" folder. Click on the artist, then
album then select the song, right click and down to delete." --Yahoo Answers
Try connecting it to another computer and see if it will recognize it as sansa or removable drive. if it does then download the sansa update software and install it. Make sure you disconnect the sansa and connect it when asked. This will update your sansa and add the Usb Mode. Try to connect it to your computer at home it should recognize.... link for update software (http://mp3support.sandisk.com/sansa/Installer/1082/SansaUpdaterInstall.exe) download to a flash drive much easier Make sure USB mode is MSC I use my computer to drag and drop my music from my music folder to the sansa media folder.... Open my computer click on folder what ever folder has your music in it and drag to media folder and drop (click on the (+)where it say's sansa ) easier not to sync
Connect Sansa to computer
Double-click "My Computer" icon
Double-click Sansa icon (shows up as "Removable Drive" on some computers)
Select Tools --> Folder Options --> View --> check "Show Hidden Files and Folders"
Double-click Music folder
You should see your music files
Right-click your desktop and create a New Folder - name it some useful name
Drag a music file from the Sansam usic folder to this new folder you have created no your desktop --> it should copy the file to this new folder you have created
go to settings on your mp3 then usb mode then click msc then reconnnect to computer go to my computer then tools folder option, then view tab, then hidden folders then click show hidden folders! HOPE THIS HELPS!! bigman14