Question about Toshiba SD R6012 (SDR6012-TA) DVD-RW Burner

1 Answer

Dvd-rom not playing/recognizing dvds but plays cds

Hi there!! well after researching my problem on the net all morning, it seems like the problem i have is a very common one but no1 has any definite answers for it! anyway the title pretty much explains my problem, last night i popped in a dvd (that i've watched several times on this laptop) and around the first minute it froze and so i restarted the computer and tried to put in another dvd but even though the computer still recognizes the dvd drive, nothing happens. i tried this with lots of other clean, non-scratched dvds, some copied and some original, all with the same result. i've had this laptop since the beginning of the year and have used it heavily in the last 2-3 months. i tried editing the registry (nothing happened) and i'm too scared to update the firmware yet since i'm a bit of a novice computer user and i've read lots of warnings about how it should be used as a last resort. something else i've noticed, when i go into 'my computer' and click on "DVD-RW" drive (e, it says on the left hand side under 'details' that it is a 'CD drive' when it isn't. i read a post on another website where a person suggested that i may have turned off the service which recognizes the dvd-rom and so it may be recognizing it as a generic cd-rom (which is what i'm thinking now) and theres a way where you can edit the drive specifications so that it reads it as a dvd-rom not a cd drive. does anyone know wot he would be taking about? oh yes, and i'm on windows xp and i haven't experienced any other problems with this computer, it's very random and sudden that this happened! also, i normally use powerDVD but i tried playing dvds on windows media and it hasn't worked so it's not a decoder problem. i'm not really sure if this is a hardware or software issue. i've also put in lots of cds and they work fine. if someone could enlighten me as to how i can fix this problem it would be greatly greatly appreciated!! thanks so much!! cheers! nanci

Posted by on

  • Nancy Dason Apr 28, 2007

    thank u so much for ur prompt reply, i appreciate it!!! yes i have tried uninstalling and reinstalling the dvd drive but sadly nothing happened, ok what i'll do now is try to update the firmware and let's see if that helps!! :)

×

Ad

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    President:

    An expert whose answer got voted for 500 times.

  • Master
  • 2,961 Answers

Yes your quite right, the solution to the problem is a new writer, although you have to get the same one if it's fitted internally to a notebook. You can update the firmware, thats not a problem, you may be getting confused with bios updates which are a knightmare. I assume you have tried the usual, uninstal and re install of the dvd drive, by uninstalling it in device manager on the cd/dvd drive line and click '+' sign, right click and uninstal, then restart pc to automatically install again. The cd recognition says that the drive capability to read and write dvd has corrupted andfailed, so really the only solution would be a new drive

Posted on Apr 28, 2007

Ad

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Posted on Jan 02, 2017

Ad

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

2 Answers

My Lenovo g550 model slimtype dvd ads8a4s is playing CD's only not DVD's, it does not recognize them. What can I do?


Please double check your drive. GOTO My computer and there you will see disk partitions and optical drive type.. I mean your DVD drive does it says DVD or CDROM? Now if thats DVD then you need to check software you are using.. Its better if you can download VLC
Player thats the best software I have tried.. and no region issue.

Jan 09, 2015 | Lenovo Computers & Internet

1 Answer

I have bought a Super slim external USB portable 24x CD-ROM for my Dell notebook. I can't get DVD's to play on it. The laptop recognises the removable device but there is no option to play the disc. Can...


CD ROM drive will play only 700 mb CD disks(normal CDs)...and not play DVD disks...u need DVD ROM drive to play DVDs....there is a big difference among both in it's function.
a DVD drive "may" play both DVDs and CDs....
but
a CD drive will "only" play CDs

Feb 18, 2010 | Computers & Internet

1 Answer

My dvd rom cannot play dvds,but plays and writes cds.


your ouestion is not complete. are dvd rom is played cd's.
if yes plz clean the lence of dvd's rom & adjest lence via scroo.

Jun 03, 2009 | LG (GCC4522BK) CD-RW/DVD-ROM Combo Drive

1 Answer

After I reinstalled my pc, the toshiba dvd-rom (sd-c2502) only plays cds, not dvds.


Try re-installing your the driver for your dvd rom. Then try to put different dvds and check if it can read from your drive. If problem remains, I suspected it's your dvd rom is faulty

Jun 02, 2009 | Dell Computers & Internet

1 Answer

I purchased a CD-Rom advertised on Amazon as compatible with Asuseeepc and I wanted it for use with the DVD support disc. It works fine with cds but does not recognize dvds when inserted. I have been


A CD-Rom will only recognize CD's. It must be a DVD-ROM to recognize DVD's. DVD-ROM will recognize CD's ,but not the other way around. No drivers needed for thes, they are plug and play.

Char S.

May 20, 2009 | Teac PortaCD 224PE External 24x CD-ROM...

1 Answer

DVD drive plays dvds but does not recognize audio cds.


Common problem. If it's not of the software or dusty optics of the drive, it's because the lasers used to read DVDs and CDs are different. Sometimes fails only one of them. Take it to your local repair center or warranty service or... buy in addition CD-ROM/CD-RW drive

Jan 18, 2009 | CyberLink Power DVD 5.0 (cd-powerdvd5) for...

1 Answer

The cd drive does not recognize any discs


That is not a DVD drive, it is a CD-ROM drive. It can not play DVDs.

Jan 20, 2008 | Panasonic CD FOR TOUGHBOOK (cf-vcd721w)...

2 Answers

DVD ROM


Have you tried using a lense cleaner disk?

Can you hear the disk spinning at all?

Is the problem with both cd and dvds?

What kid of disk are you trying to play? Some dvd roms will not read dvdrw disks.

Dec 28, 2007 | Dell Inspiron 2200 PC Notebook

1 Answer

Dvd rom


not necessrilly some dvd rom drives play only dvds an cds but don't burn them. it may burn cds but there is a 90% chance your drive can't burn dvd's

Nov 17, 2007 | Dell (1G055) CD-RW/DVD-ROM (Combo) Burner

Not finding what you are looking for?
Toshiba SD R6012 (SDR6012-TA) DVD-RW Burner Logo

411 people viewed this question

Ask a Question

Usually answered in minutes!

Top Toshiba Computers & Internet Experts

Les Dickinson
Les Dickinson

Level 3 Expert

18424 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17130 Answers

pankaj rautela
pankaj rautela

Level 3 Expert

1252 Answers

Are you a Toshiba Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...