Question about Microsoft Wireless Notebook Optical Mouse VSBX300008

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Hello did u get assistence about your prablem? The mouse is fine, the receiver just doesn't seem to be getting any power. The green light won't go on and my computer doesn't recognize the device. http://www.fixya.com/support/t273334-microsoft_wireless_notebook_optical

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I assume you put new batteries in you mouse. You may already know this, but give it a try. On the back of the mouse is a small reset/connect button. Press it and see if the mouse starts working. If it doesn't, then press the button on the receiver and then the button on the back of the mouse. When ever batteries are replaced or the mouse fails, this is the procedure to try. Hope this is of some help. Bud

Posted on Jan 11, 2009

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My mouse keeps on skipping clicks, I don't know why. The wireless connection seems to be in order and everything else seems fine.


Did you try changing the batteries? If so, try unplugging the mouse receiver and plugging it back in. If that doesn't do anything, how long have you used the mouse? My mouse skips clicks because of my normal use over the years. Might just be the wear and tear to the little clicker button, but try changing batteries.

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Wireless Logitech mouse with NO connect button on it. Only buttons on it are Power and Reset (and one to open battery case). Cannot figure out how to connect to receiver. Was previously connected, but I...


Ok, try this in the steps ordered
1 remove the receiver from the USB port
2 remove the battery from the mouse
3 turn on the pc
4 after everything is loaded on the pc, plug the mouse receiver into the USB port
5 put the battery back in to the mouse and let it "find" the receiver.
If these steps don't work, try doing the steps and use a different USB port. If that doesn't work try a different battery in the mouse.
If none of this works and the receiver hasn't been bent (happens allot in laptops), then it sounds like your mouse took a dump.

Mar 18, 2010 | Logitech Cordless Mouse

1 Answer

My cursor on the screen will not respond to the movements of my mouse. 1) the green light on the USB receiver is green and not flashing 2) there is red light on the bottom of my mouse, indicating power


Still change the batteries even tho you have a light on. These things get funky when power is low.

if that doesn't do it, un plug the adapter and re place it,then reconnect devices.

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Turn off all other "wireless" devices (cell-phones, wireless telephones, iPhone) in your home, and see if the light on the receiver is "solid" on.

Sep 13, 2009 | Microsoft Wireless Notebook Optical Mouse...

1 Answer

Optical light on Mouse not working


Hello,

maybe the battery?
follow the steps below to troubleshoot the mouse
Wireless mouse does not respond (generic instructions)

Try to Resynchronize your device with the receiver(connector)
Follow these steps.:
Note When you synchronize the mouse or the keyboard with the receiver, put the device near the receiver and put other wireless keyboards and mouse at least 6 feet away.
1. Press the button on the receiver, and then verify that the light on the receiver starts to blink.
2. If a dialog box appears on the screen in several seconds, follow the instructions that appear on the screen. Otherwise, go to the next step.
2. Press and release the Connect Channel button on the bottom of the mouse or the keyboard.
3. Check the green light on the receiver. A steady green light means the synchronization was successful. If the problem persists, try steps 1 through 3 again.
For the Wireless Notebook mouse: This issue can occur if the micro-switch on the bottom of the mouse is not released. Use a pin or a pen to try to release the button if it is depressed.
or
Try different port and restart your computer.
or
Reinsert the batteries or install fresh batteries
If you have the possibility check whether the problem is because of your computer or the device, try the mouse or the keyboard on a different computer.

Sep 06, 2009 | Microsoft Wireless Notebook Optical Mouse...

1 Answer

Receiver not recognized by computer


The green LED on this reciever is also a button. Press the LED on the reciever with a small blunt object (pencil will work) and then press the "connect" button on the bottom of the mouse. The green LED should come on, and restore the connection between the reciever and the mouse.

Apr 14, 2009 | Microsoft Wireless Notebook Optical Mouse...

1 Answer

MS wireless notebook optical mouse 4000


Normal 0 Try disconnecting the Mouse Receiver from the USB port and reinstall the CD software program. When the program asks you to connect the Mouse Receiver to the USB port, do so and it should work.
Hope this helps. Bud

Jan 20, 2009 | Keyboards & Mice

2 Answers

Mouse doesn't turn on


This wireless mouse should have a transmitter that is plugged into the computer. Try replugging that in, and if there is a connect button on it, try pressing that as well.

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16 Answers

Microsoft Wireless Notebook Optical Mouse Model 1023


My green light on the receiver is ON. The mouse battery is new. The red LASER switches with movement. I read all of the posts, than I pulled apart the receiver and the wires were OK. There is a micro-switch in the receiver, so I pushed it when plugged in to the computer. The green light flashes, then I pushed the button on the bottom of the mouse, it connects. To make short of this, do not open the receiver case, just use a pen and push the green "connect" light (must be in USB port), it will activate reset switch and blink. Next, push "connect" on the bottom of mouse.

Nov 27, 2007 | Microsoft Wireless Notebook Optical Mouse...

2 Answers

My ex110 combo came without any instructions, how do I at least get started?


Did you put batteries in both units before connecting the Receiver to a USB port?
Then did you use the CD software program that came with the keyboard and mouse and install the program?
After doing the install the following info will help to make them operational.
Normal 0 Press the Receiver button (and the lights will start flashing.
Then if the Keyboard isn't working, press the small RESET/CONNECT button on the back of the board to connect the keyboard to the receiver.

If the MOUSE isn’t working, push the small RESET/CONNECT button on the back of the mouse to connect to the receiver. Then they should work okay.
Hope this helps. Bud

Nov 05, 2007 | Keyboards & Mice

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