Question about Microsoft Wireless Notebook Optical Mouse VSBX300008

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Hello did u get assistence about your prablem? The mouse is fine, the receiver just doesn't seem to be getting any power. The green light won't go on and my computer doesn't recognize the device.

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I assume you put new batteries in you mouse. You may already know this, but give it a try. On the back of the mouse is a small reset/connect button. Press it and see if the mouse starts working. If it doesn't, then press the button on the receiver and then the button on the back of the mouse. When ever batteries are replaced or the mouse fails, this is the procedure to try. Hope this is of some help. Bud

Posted on Jan 11, 2009


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Bought a MS wireless laser 7000, but cannot get it to work.


Basically, first thing you need to do is to connect the receiver and or charger to the computer, in some cases you might have a external power adapter that you have to plug in.

After that, turn on the mouse, if noting happens, place it on the charger and let it charge for a while.

you should have a green light on the mouse when it is charged.

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1 Answer

Optical light on Mouse not working


maybe the battery?
follow the steps below to troubleshoot the mouse
Wireless mouse does not respond (generic instructions)

Try to Resynchronize your device with the receiver(connector)
Follow these steps.:
Note When you synchronize the mouse or the keyboard with the receiver, put the device near the receiver and put other wireless keyboards and mouse at least 6 feet away.
1. Press the button on the receiver, and then verify that the light on the receiver starts to blink.
2. If a dialog box appears on the screen in several seconds, follow the instructions that appear on the screen. Otherwise, go to the next step.
2. Press and release the Connect Channel button on the bottom of the mouse or the keyboard.
3. Check the green light on the receiver. A steady green light means the synchronization was successful. If the problem persists, try steps 1 through 3 again.
For the Wireless Notebook mouse: This issue can occur if the micro-switch on the bottom of the mouse is not released. Use a pin or a pen to try to release the button if it is depressed.
Try different port and restart your computer.
Reinsert the batteries or install fresh batteries
If you have the possibility check whether the problem is because of your computer or the device, try the mouse or the keyboard on a different computer.

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My ex110 combo came without any instructions, how do I at least get started?

Did you put batteries in both units before connecting the Receiver to a USB port?
Then did you use the CD software program that came with the keyboard and mouse and install the program?
After doing the install the following info will help to make them operational.
Normal 0 Press the Receiver button (and the lights will start flashing.
Then if the Keyboard isn't working, press the small RESET/CONNECT button on the back of the board to connect the keyboard to the receiver.

If the MOUSE isn’t working, push the small RESET/CONNECT button on the back of the mouse to connect to the receiver. Then they should work okay.
Hope this helps. Bud

Nov 05, 2007 | Computers & Internet

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