Question about HP OfficeJet 6110 All-In-One InkJet Printer

1 Answer

Can't see scanner

Printer 6300 all in one series. the scanner will not connect this morning.

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  • Mohammed Rizwan
    Mohammed Rizwan May 11, 2010

    Hi there,

    Is there any error messages when you try to scan??Please lemme know so that we can proceed further.

    Thanks
    Riz


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1 Answer

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  • Master
  • 731 Answers

Hi

Try this

1.Right click on MY computer ->Properties->Hardware->Device manager.

2.You will get Device manager window popping out.

3.Scroll down to "Universal Serial BUS controllers".Click on the (+) sign.

4.Check for the "USB Composite Device" and right click on it, click Uninstall.(IMPORTANT NOTE:wE HAVE TO UNINSTALL THE PRINTER'S USB COMPOSITE DEVICE, TO KNOW WHETHER IS THE PRINTER'S USB COMPOSITE DEVICE, RIGHT CLICK ON USB COMPOSITE DEVICE AND PROPERTIES,look for wat location says, Eg -LOCATION : HP DESKJET F2100

5.Disconnect the USB and reboot the PC.

6.Connect the USB after reboot, you will get popup "Found new hardware".Then the Drivers will be installed Automatically.

Thanks
Riz

Posted on Jan 08, 2009

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