HP OfficeJet 6110 All-In-One InkJet Printer
Problem for HP OfficeJet 6110 All-In-One InkJet Printer

Can't see scanner




By j_skelton on Dec 29, 2008

" "
Printer 6300 all in one series. the scanner will not connect this morning.

Clarification Request

Posted by Riztech on Dec 29, 2008

Hi there,

Is there any error messages when you try to scan??Please lemme know so that we can proceed further.

Thanks
Riz

Solution #1

posted on Jan 08, 2009
Not Rated)

Riztech

Rank: Guru  HP StaffHP Staff
Rating: 87%, 223 votes
Hi

Try this

1.Right click on MY computer ->Properties->Hardware->Device manager.

2.You will get Device manager window popping out.

3.Scroll down to "Universal Serial BUS controllers".Click on the (+) sign.

4.Check for the "USB Composite Device" and right click on it, click Uninstall.(IMPORTANT NOTE:wE HAVE TO UNINSTALL THE PRINTER'S USB COMPOSITE DEVICE, TO KNOW WHETHER IS THE PRINTER'S USB COMPOSITE DEVICE, RIGHT CLICK ON USB COMPOSITE DEVICE AND PROPERTIES,look for wat location says, Eg -LOCATION : HP DESKJET F2100

5.Disconnect the USB and reboot the PC.

6.Connect the USB after reboot, you will get popup "Found new hardware".Then the Drivers will be installed Automatically.

Thanks
Riz

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