Question about Washing Machines
It appears your timer/control board has failed in this instance.
For replacement parts - head on over to PartSelect.com or RepairClinic.com and enter in your full model number for a full parts listing.
I recommend both sites because ...
FixYa has no affiliation with either site - I have been using and recommending them for years - trouble free.
PartSelect has a great schematic database for locating the part on your unit and great "testimonials" for each part that often times includes HOW-TO information.
RepairClinic has pictures of each part they sell and also a great how-to and troubleshooting for basic repairs.
If your unit has never been serviced - there should still be an original service manual enclosed in plastic taped to the inside of the shell.
In the service manual are Error codes, maintenance procedures, and troubleshooting steps you can follow.
Anything too complicated or beyond your scope should be handled by a professional.
If you think you want to tackle the repair - and have gotten stuck on a step - reply to your question and I will be glad to help you out.
Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question
Posted on Sep 12, 2010
a 6ya expert can help you resolve that issue over the phone in a minute or two.
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click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
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May 01, 2015 | Washing Machines
wires out of plug and the wire from the connecter box of machine. With multi
tester test earth to live and earth to neutral. If there is a short circuit it
will show on which wire it is. Next disconnect live and neutral wires from
motor and run test on all wires. If no short the motor is faulty and test the
motor connectors. If the short is not found the motor is not the problem but
the control system. Disconnect all wires from controls and test everything
isolated and individually.
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