Question about Compaq S4 100 Flatbed Scanner

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Compaq S4 100 scanner won't work with new computer on MS Vista

Scanner worked great with XP but hard drive failed. New system has MS Vista OS now scanner icon appears when downloaded driver but icon has red line/circle and scanner has power/green light but will not function.

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I went to compaq's support site and got the XP drivers here: http://h10025.www1.hp.com/ewfrf/wc/softwareList?os=228&lc=en&dlc=en&cc=us&lang=en&product=217323

I installed the drivers first S4-100 Color USB Scanner Drivers for Windows XP

Then installed the application: Vistascan Support Software Module for the Compaq S4-100 Scanner

*be sure all your "Windows Updates" are up to date.

Once installed I had to go to the default directory C:\VistaScan to find the .exe file. The software booted right up! But, it said the device was not on. I simply pulled the USB out and put it back in and it worked perfectly.

I imagine you might have to start up vista scan and pull the USB cord in and out every time you reboot your machine, which is kinda a cheap work around. However, it is a way to "give it to the man"!! and I like that idea ;)

Posted on Mar 31, 2009

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May be your scanner is not supported by windows vista platform.
try this link
http://www.soft32.com/Download/Free/COMPAQ_S4_100/4-178169-1.html

Posted on Dec 29, 2008

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