Question about HP Officejet 6310 All-In-One InkJet Printer

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Hp all in one 6310

First it says it needs to align paper, then cartridges
all lights flashing and says to reset power. ONce you reset it starts the same thing again.
Have reset--just processes again
unpluged cables-- same messages
restarted computer--same messages
tried starting with no paper-same message
Have put cartridges in-same message

Posted by on

  • steve307 Jan 14, 2009

    Had the same problem with reset power on the 6310 printer.

    Unplugged printer, reset printer with power button, restarted computer, and still having the power reset flash in the printer window.

    Any suggestions out there?



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If align cartridges never goes away, you must replace all ink cartridges for a sucessful alignment..

I'm afraid i;ve never heard of align PAPER

Posted on Jan 07, 2009


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1 Answer

How can i fix this problem

Re: OfficeJet 6310 Tricolor (93/95) Cartridge Stops Working After Replacing B/W (92) CartridgeOptions

04-26-201210:27 PM
1. Remove all cartridges and turn off printer
2. Unplug printer and wait one minute
3. hold down # and 9 while plugging power cord back in.
4. Wait a few seconds, then press the power button.
5. Display should read "Full Null Reset"
6 Only install color cartridge. Close cover
7. Wait for machine to ask for black cartridge, then open cover and install black cartridge.
8. Close cover
9. Alignment page should be printed automatically.

Apr 24, 2012 | HP Officejet 6310 All-In-One InkJet...

1 Answer

We are getting a error message on my HP Office Jet 6310xi All in One printer saying: Cartridge error, Cartridfe on left must be repplaced. but we already replaced it...

pull the cartridge out and check the bottom, if it has a gob of ink it will do this. get a paper towel

and some alcohol, preferably denatured alcohol, put some of the alcohol on the paper towel.

get the cartridge and press down on the alcohol towel , press lightly several times until the bottom of

the cartridge is clean, don,t rub across it. the area is very delicate. once clean set the cartridge aside

and let it dry off for at least ten minutes. once dry, re-insert the cartridge, your printer will reset

itself and go back to normal. good luck!

Apr 02, 2011 | HP Officejet 6310 All-In-One InkJet...

2 Answers

A test page keeps on printing everytime the printer is switch on


The printer is printing alignment page. This will be printed if the printer was reset or if you have changed the ink cartridges. We need to complete the alignment process.

1. Place the printed page on the scanner correctly.
2. Press scan button on the printer.
3. The ON light will start blinking, wait until the ON/OFF light stops blinking.
4. Now the alignment is completed and it should not print anymore untill next cartridge change

Thank you

Feb 17, 2010 | HP PSC 1410 All-In-One InkJet Printer

2 Answers

Replaced ink cartlidge and now wont print

After replacing the ink cartridge you should print the alignment page to work product perfectly.
Follow the below instructions to print alignment page:

  1. Turn on the HP PSC 1200 or 1300 series product.
  2. Disconnect the USB cable from the all-in-one.
  3. Press the sequence of front panel buttons below to start the print cartridge alignment process. The button-press sequence must be completed within ten seconds. It might take several tries to complete the sequence within ten seconds.
    1. Press and hold Cancel .
    2. While holding Cancel , press On .
    3. When the Check Paper and Check Print Cartridge lights begin to blink simultaneously, release both buttons.
    4. Press Cancel again.
    5. Press Copies .
    6. Press Paper Type .
    7. Press Color Start Copy . The alignment page will begin printing. If the alignment page does not print, repeat the button-press sequence in this step.
  4. When the alignment page has printed, place the page face down on the scanner glass and press Scan . The alignment is complete when the On light stops blinking.
  5. Reconnect the USB cable.

If the issue still persists, perform semifull reset by following the below instructions

  1. Unplug the power cord from the wall outlet.
  2. Unplug the power cord from the back of the all-in-one.
  3. Wait 30 seconds and plug the power cord back into the wall outlet.
  4. Plug the power cord to the back of the all-in-one.
  5. When the lights begin to flash, press and hold the On/Resume and Number of Copies Buttons.
  6. When only the On/Resume light is flashing, release the buttons.
  7. When the On/Resume light is steady, the reset is complete.

Oct 12, 2009 | HP PSC 1350 All-In-One Thermal Printer

1 Answer

After cleaning out a paper jam, the printing seems to need to be aligned. How can I do that? HP 6310

Go to your menu and scan down to align ink cartridges. You can do this on the printer your under your printer icon on your computer. If for some reason that gives you trouble just take out an ink cartridge and reinstall like a new one and do the alignment.

Jul 12, 2009 | HP OfficeJet 6110 All-In-One InkJet...

1 Answer

After printer verifies HP cartridge, I get "Reset Power" message

First try to get a factory reset on this machine, it usually helps. If it is has a scanner on it then it is a possibility that the scanner bulb is faulty.

Jul 08, 2009 | HP Officejet 6310 All-In-One InkJet...

1 Answer

Aligning cartridges, please wait

Pressed ok more than once to start alignment??
Have you worked through this page already? And you tried the "Bypassing the print cartridge alignment" solution? See HP's solution here. Make sure you don't have photo paper or colored paper in the input tray when aligning...
When you perform the reset, did you unplug the data cable (usb) as well as the power, and wait a few minutes? Try leaving both data and power cables unplugged for 1/2 hour and then resetting, and make sure you complete the power cycle by pressing start copy color. Link here.
If none of these steps work, try removing and reinstalling the cartridges, and if that doesn't help, here's a last ditch fix that may work in your case.
Otherwise, I'm afraid service is the answer...

I hope this information allows you to resolve this issue. If you need further assistance, please post back with a comment to this thread.
If I've managed to answer your question or solve a problem, please take just a moment to rate this post....thanks!

May 23, 2009 | HP Officejet 5610 All-In-One InkJet...

1 Answer

All in one 6310 -- reset power with lights

Normal 0 This doesn’t help fix all printers because each situation is different and in most cases we don’t have enough information to determine the fix. So hope this will provide some help.

Could have a corrupt driver.
Disconnect the printer or at least be sure it is turned off. I'd do both and when the CD software program asks you to connect the printer to the USB port, do so and it should again work properly.
Hope this helps. Bud

Dec 29, 2008 | HP Officejet 6310 All-In-One InkJet...

2 Answers

I have brought a replacement cartridge (black) for the Epson D92 stylus printer I folowed the usuel steps and sucsesfully printed 4 or 5 b&w pages now the printer does not seem to except the cartridge...

This may or may not work on your model

"Press and hold the paper feed, paper switch and the power switch.

Once the power light and paper light flashes twice and the other lights are flashing release the paper feed and paper switch "and then press the paper feed switch".

The power, paper and ink lights will flash twice. At this point the protection counter has been reset."

The Protection Counter referred to above prevents you from printing once the printed pages counter reaches a predetermined threshold.

If this doesn't work, let me know.


Nov 11, 2008 | Office Equipment & Supplies

1 Answer

Hp officejet 6310 all in one problem when I power up

You may need to copy and paste these links into your browser:
Here is a link relating to clearing the paper jam error message:

Here is a lik on how to do a power reset when all the lights are flashing.

Please remember to rate Techs who assist you for free :)

Oct 07, 2008 | HP Officejet 6310 All-In-One InkJet...

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