Question about HP Officejet 6310 All-In-One InkJet Printer

1 Answer

All in one 6310 -- reset power with lights

It keeps giving me "reset power" I turn it off, unplug cables, restart computer and it starts again. All lighths flashings. It tells me first it needs to realign paper and cartridges. thats when it stops and lights start.

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  • sgaumont13 Jan 08, 2009

    I am having same problem. Help!!! It will be in the middle of printing and stops and then lights start flashing with "reset power" message flashing

  • acastaline Jan 10, 2009

    I was on the HP chat line for more than one hour and they could not provide a solution.

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Normal 0 This doesn’t help fix all printers because each situation is different and in most cases we don’t have enough information to determine the fix. So hope this will provide some help.

Could have a corrupt driver.
Disconnect the printer or at least be sure it is turned off. I'd do both and when the CD software program asks you to connect the printer to the USB port, do so and it should again work properly.
Hope this helps. Bud

Posted on Jan 30, 2009

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1 Answer

I have a HPOfficejet 6310 All in One - I get the "No Scan Optiions Refer to device documentation when I hit the scan buttom...how do I set up the scan process?


Hi,

You may need to uninstall and reinstall the software as per below procedure.

UNINSTALL THE SOFTWARE:

  • Unplug the USB cable. {caution - Do not reconnect the cable untill the onscreen prompt to connect while reinstalling}
  • Click Start > Control Panel and double click "Add or Remove programs".
  • In the list of installed programs, Click HP products and click "Remove".
  • Follow the onscreen instructions to remove the software.
  • After its done, restart the computer.

REINSTALL THE SOFTWARE:

  • After restart, insert the Software CD and follow the instruction to install.
  • At, one particular step you will be prompted to connect the USB Cable; turn the printer ON and then connect it.
  • Allow the installation to continue and then restart the computer and try scanning.

Regards
Rizwan



Feb 13, 2010 | HP Officejet 6310 All-In-One InkJet...

3 Answers

Doesn't start


Try doing this steps to your printer:
1. Verify that the unit is switched on. Unplug the all-in-one from power.
2. Wait 30 seconds.
3. Plug in the power cable only.
4. Repeat steps 1-3 two more times.
5. On the third time after plugging the unit into power and check the functionality.

Hope that helps.........

Sep 28, 2008 | HP Officejet 6310 All-In-One InkJet...

1 Answer

HP 1700n laser printer. Won't reset.


Hi, first; lets’ start from scratch. Turn off your (Computer), turn off the (Printer), unplug the printer from the power outlet; do not make any changes to the computer. Disconnect (all) the printer cables from the computer; reconnect the cables to the computer, and plug in to power outlet. Turn on the computer (first), turn on the printer. Go to; Control Panel, (Hardware and Sound), click Printer; if the Printer is present; click to open, Properties, click (Drivers): Update Drivers. Restart computer. Thanks paul7of9

Jan 12, 2010 | Dell 1700n Laser Printer

1 Answer

HP 6310 Reset Power error


if you are using any surge proctector to connect the printer to power source remove and connect directly.reinsert the catridges properly and unplug the printer from all source of power supply.wait for some minutes then power back,try it twice again if the problem persists unplug the power cable from the printer when the printer is powered on
  • wait for some seconds then power back

Dec 22, 2009 | HP Deskjet 6940 InkJet Printer

1 Answer

All the lights are flashing and it says to Reset power. I disconnect the power cord and reconnect. The system looks like it is resetting and then the same flashing lights appear and it again says to Reset...


Hi Joe,

Lets try 2 steps:

1st approach:
1. With the printer “ON” unplug the power cord form the printer.
2. With the printer now unplugged, press and hold “# and 6′ keys in the printer..
3. While still holding these keys down, plug the power cord back.
4. Wait until the screen goes blank before you release those keys.
5. Follow on printer screen instructions.

2nd approach:
1. Unplug the power cord
2. Wait for 30 seconds.
3. Plug the power cable back in the printer and turn it on.
(repeat 3 times)

If none of these to approaches work, I’m afraid the failure is “fatal” as the main circuit board might be fried L

Regards,
Ed

Nov 25, 2009 | HP Officejet 6310 All-In-One InkJet...

1 Answer

MY 6310 just stopped on me. I have to unplug and plug it back in but stops again. All lights are blinking and it said to RESET POWER.


HP 6310 Reset

There are 3 types of resets in the printer
1.Partial Reset
2.Semi full Reset
3.Full Reset


To do partial Reset.

1. Unplug the power cable and turn off the the unit.
2. Press and hold # & 3 at the same time with out connecting the power cable.
3. While holding the button, connect the power cable and do not the release button for 5 sec.
4.Then turn ON the unit



To do Semi full Reset.

1. Unplug the power cable and turn off the the unit.
2. Press and hold # & 6 at the same time with out connecting the power cable.
3. While holding the button, connect the power cable and do not the release button for 5 sec.
4.Then turn ON the unit.



To do full Reset.

1. Unplug the power cable and turn off the the unit.
2. Press and hold # & 9 at the same time with out connecting the power cable.
3. While holding the button, connect the power cable and do not the release button for 5 sec.
4.Then turn ON the unit


If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
Thanks, Joe

Jul 29, 2009 | HP Officejet 6310 All-In-One InkJet...

1 Answer

Reset power


To do partial Reset.

1.Unplug the power cable and turn off the the unit.
2. Press and hold # & 3 at the same time with out connecting the power cable.
3.While holding the button,connect the power cable and do not the release button for 5 sec.
4.Then turn ON the unit.

To do Semi full Reset.

1.Unplug the power cable and turn off the the unit.
2. Press and hold # & 6 at the same time with out connecting the power cable.
3.While holding the button,connect the power cable and do not the release button for 5 sec.
4.Then turn ON the unit.

To do full Reset.

1.Unplug the power cable and turn off the the unit.
2. Press and hold # & 9 at the same time with out connecting the power cable.
3.While holding the button,connect the power cable and do not the release button for 5 sec.
4.Then turn ON the unit.

If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
Thanks, Joe

May 30, 2009 | HP Officejet 6310 All-In-One InkJet...

1 Answer

Unable to print on my computer


Hello sir,

you go on HP Officejet 6310 All-in-One printer, double click on it, a small window will appear, delete all recent commands
if problem not solve then turn off your pc and printer both and unplug the U.S.B cable, now turn on the pc and delete HP Officejet 6310 All-in-One driver and restart pc then install the driver manually again and print your documents again.

thanks

Jan 14, 2009 | HP OfficeJet 7310 All-In-One InkJet...

1 Answer

Hp all in one 6310


If align cartridges never goes away, you must replace all ink cartridges for a sucessful alignment..

I'm afraid i;ve never heard of align PAPER

Dec 29, 2008 | HP Officejet 6310 All-In-One InkJet...

1 Answer

HP deskjet 6310 won't stay on.


hi dear

try this

> unplug the power chord while the printer is turned on
> press and hold the # and 3 button on the printer at the same time.
> while holding it, plug the power chord. wait for 5 seconds and release your hands.
> once the reset is finished, check whether you are having the same problem.

thanks

Mar 23, 2008 | HP OfficeJet 6310 All-in-One Printer...

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