HP Officejet 6310 All-In-One InkJet Printer Logo
Posted on Dec 29, 2008
Answered by a Fixya Expert

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All in one 6310 -- reset power with lights

It keeps giving me "reset power" I turn it off, unplug cables, restart computer and it starts again. All lighths flashings. It tells me first it needs to realign paper and cartridges. thats when it stops and lights start.

  • sgaumont13 Jan 08, 2009

    I am having same problem. Help!!! It will be in the middle of printing and stops and then lights start flashing with "reset power" message flashing

  • acastaline Jan 10, 2009

    I was on the HP chat line for more than one hour and they could not provide a solution.

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1 Answer

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  • Expert 8,637 Answers
  • Posted on Jan 30, 2009
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Normal 0 This doesn’t help fix all printers because each situation is different and in most cases we don’t have enough information to determine the fix. So hope this will provide some help.

Could have a corrupt driver.
Disconnect the printer or at least be sure it is turned off. I'd do both and when the CD software program asks you to connect the printer to the USB port, do so and it should again work properly.
Hope this helps. Bud

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Doesn't start

Try doing this steps to your printer:
1. Verify that the unit is switched on. Unplug the all-in-one from power.
2. Wait 30 seconds.
3. Plug in the power cable only.
4. Repeat steps 1-3 two more times.
5. On the third time after plugging the unit into power and check the functionality.

Hope that helps.........
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HP 1700n laser printer. Won't reset.

Hi, first; lets’ start from scratch. Turn off your (Computer), turn off the (Printer), unplug the printer from the power outlet; do not make any changes to the computer. Disconnect (all) the printer cables from the computer; reconnect the cables to the computer, and plug in to power outlet. Turn on the computer (first), turn on the printer. Go to; Control Panel, (Hardware and Sound), click Printer; if the Printer is present; click to open, Properties, click (Drivers): Update Drivers. Restart computer. Thanks paul7of9
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HP 6310 Reset Power error

if you are using any surge proctector to connect the printer to power source remove and connect directly.reinsert the catridges properly and unplug the printer from all source of power supply.wait for some minutes then power back,try it twice again if the problem persists unplug the power cable from the printer when the printer is powered on
  • wait for some seconds then power back
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MY 6310 just stopped on me. I have to unplug and plug it back in but stops again. All lights are blinking and it said to RESET POWER.

HP 6310 Reset

There are 3 types of resets in the printer
1.Partial Reset
2.Semi full Reset
3.Full Reset


To do partial Reset.

1. Unplug the power cable and turn off the the unit.
2. Press and hold # & 3 at the same time with out connecting the power cable.
3. While holding the button, connect the power cable and do not the release button for 5 sec.
4.Then turn ON the unit



To do Semi full Reset.

1. Unplug the power cable and turn off the the unit.
2. Press and hold # & 6 at the same time with out connecting the power cable.
3. While holding the button, connect the power cable and do not the release button for 5 sec.
4.Then turn ON the unit.



To do full Reset.

1. Unplug the power cable and turn off the the unit.
2. Press and hold # & 9 at the same time with out connecting the power cable.
3. While holding the button, connect the power cable and do not the release button for 5 sec.
4.Then turn ON the unit


If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
Thanks, Joe



I’m happy to assist further over the phone at https://www.6ya.com/expert/joe_8b8c2cd6ce148309

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Reset power

To do partial Reset.

1.Unplug the power cable and turn off the the unit.
2. Press and hold # & 3 at the same time with out connecting the power cable.
3.While holding the button,connect the power cable and do not the release button for 5 sec.
4.Then turn ON the unit.

To do Semi full Reset.

1.Unplug the power cable and turn off the the unit.
2. Press and hold # & 6 at the same time with out connecting the power cable.
3.While holding the button,connect the power cable and do not the release button for 5 sec.
4.Then turn ON the unit.

To do full Reset.

1.Unplug the power cable and turn off the the unit.
2. Press and hold # & 9 at the same time with out connecting the power cable.
3.While holding the button,connect the power cable and do not the release button for 5 sec.
4.Then turn ON the unit.

If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
Thanks, Joe


I’m happy to assist further over the phone at https://www.6ya.com/expert/joe_8b8c2cd6ce148309

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Unable to print on my computer

Hello sir,

you go on HP Officejet 6310 All-in-One printer, double click on it, a small window will appear, delete all recent commands
if problem not solve then turn off your pc and printer both and unplug the U.S.B cable, now turn on the pc and delete HP Officejet 6310 All-in-One driver and restart pc then install the driver manually again and print your documents again.

thanks
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Hp all in one 6310

If align cartridges never goes away, you must replace all ink cartridges for a sucessful alignment..

I'm afraid i;ve never heard of align PAPER
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HP deskjet 6310 won't stay on.

hi dear

try this

> unplug the power chord while the printer is turned on
> press and hold the # and 3 button on the printer at the same time.
> while holding it, plug the power chord. wait for 5 seconds and release your hands.
> once the reset is finished, check whether you are having the same problem.

thanks
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