Question about Seagate FreeAgent Go 250 GB USB 2.0 Hard Drive

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Urgent : 2.5" Seagate External HardDisk USB2.0 Problem

Device Manager detected driver but Window Explorer did not display drive I had to reformat my C drive and now Device Manager recognizes my seagate freeagent drive but I cannot access the drive. It doesn't show up in Windows Explorer. I have reformatted the C: drive in the past and had no problems with the FreeAgent then..... this is critical that i get the info that is on this drive.

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Hi there have you tried to boot to bios and selecting the device from there and save and reboot and see what happnes

Posted on Feb 16, 2009

  • Michael Thomas
    Michael Thomas Feb 16, 2009

    hi there again also make sure that under bios that the plug and play is enabled ok

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My hard drive freeagent desktop 500gb cannot be detected when connected to the system even when l take it to another computer, l opened the case to test seperately and discover that the HDD cannot be...


try other usb port, or other computer and see whether the hdd is detected. If still not, try to go to device manager ( http://www.computerhope.com/issues/ch000833.htm ), and then assign a drive letter to the hdd. After that, try to access it from Computer, if not able to access it, format it (use quick format) and then use this program to recover your files.
http://www.asoftech.com/adr/

May 23, 2011 | Seagate FreeAgent Pro - 500GB, 7200 RPM,...

Tip

Seagate External Drive Errors


It is always a good idea first to check the Disk Management before the Device Manager.
  1. Right-click on My Computer.
  2. Click on Manage.
  3. Choose Disk Management from the left column.
  4. Try to find the external drive in the lower window. It should be "Disk 1" or some other number (but not Disk 0).
  5. If it is displayed there, you can troubleshoot it inside the Disk Management (for XP/2000) (for Vista)(for Windows 7). If not, continue on.
  6. Then choose Device Manager from the left column.
  7. Choose Disk drives.
  8. If the drive is not seen there, check under Universal Serial Bus Controllers (if the drive is connected via USB). The drive should appear as a USB Mass Storage Device.
  9. If a yellow ! icon is displayed next to it, double-click on the drive.
  10. A Properties window will appear and will probably say "This device is not working properly" and will give either (Code 28) or (Code 10).
  11. If Code 10 appears, the drive has most probably failed. Verify by trying the drive with another USB cable or port, or on another computer.
    If the drive does not work on the 2nd computer, the drive is probably defective. You can begin a replacement request at our Warranty Services Page.
  12. If Code 28 appears, you will need to test the drive on another computer.
  13. If the drive functions correctly on another computer, the Windows USB drivers are corrupted or missing. You will need to try to reload the USB drivers for the operating system by inserting your Windows install CD, rebooting, and attempting a Repair/Restore.
    warning.gif This can be dangerous to your data and you should disconnect your external drive before attempting this.
    If the drive does not function correctly on the 2nd computer, it is probably defective. You can begin a warranty replacement at our Warranty Services Page.

    For Vista and Windows 7 Only: If the drive works fine on another computer, there are a few steps to follow while the drive is connected to the original computer:
    1. Right-click on Computer and choose Manage.
    2. Double-click on the Device Manager.
    3. The device will usually appear under "Other Devices" or "Unknown Devices"; right-click on it and choose Uninstall.
    4. Once it has disappeared from the Device Manager, disconnect the device.
    5. Open a Windows Explorer window (right-click on Start > Explore).
    6. In the address bar, type c:windowsinf and press Enter. For Windows 7 type c:windowssystem32driverstore and press Enter.
    7. Delete the file INFCACHE.1.
    8. note.gif If you get an error when trying to delete this file, try the following steps:
      1. Right-click on INFCACHE.1.
      2. Select Properties.
      3. Click on the Security tab.
      4. Click Edit to edit permissions.
      5. Click Add to add Group or User name.
      6. Click on the user name under which you are currently logged in.
      7. Click on the Full Control box in the lower permissions section, then click OK.
      8. Delete the file.
      9. Reboot and reconnect the drive. The file should be rebuilt, correcting the problem.
      10. If that fails, you will need to try to reload the USB drivers for the operating system by inserting your Vista install CD, rebooting, and attempting a Repair/Restore.
        warning.gif This can be dangerous to your data and you should disconnect your external drive before attempting this.

on Jan 22, 2011 | Seagate FreeAgent Pro - 500GB, 7200 RPM,...

1 Answer

I have a Assembled Computer with Processor Intel Dual Core (R) @ 270 GHz, 3 GB of RAM equipped with Microsoft Windows XP Professional Edition version 2005 service Pack 3 with Wi-Fi Netgear 108 Mbps Lan...


yah you must buy a Y-USB cable for your external hardisk. this is connection both ends are one is for hardisk and the other two cable is for USB slot of computer. why it two wires connection to usb because one wire is for Data and the other is for Power. If doesn't work..it might be a problem in your Operating system. i recommend to you to reinstall your Windows OS.. theres a 4 reasons why it happen appear the error... deffective USB cable..corrupted driver of USB device for seagate, virus infected of your systems..and maybe your hardive is deffective. Please rate if this is HELPFUL..thanks

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1 Answer

External 500gb hard drive not readable


Check the partition size in Disk Management (if running Win7 - download a free Partition Manager if not) and see if the system is seeing the partition correctly. Seagate has recovery software available on their website but you may just have to repartition and reformat.

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When i connect 500GB External USB hard disk on winXP machine .I get the display on my PC that new hardware found & asking for Drivers


Let the system to search for drivers automatically. Before proceeding that place any driver cd into the CD drive if came along with your ext. harddisk so that the drivers from CD will be automatically taken by the driver installer.
Thanks

Apr 12, 2010 | Seagate FreeAgent Pro 500GB External USB...

1 Answer

Recovered my pc,lost seagate manager somehow


Go to http://www.seagate.com/www/en-us/support/downloads/ and select your product then you can download any documentation and drivers that you need.

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1 Answer

Seagate Portable 250 GB External Hard detected for only 2 secs


u can try some hit and trial...
1 - keep ur USB HD off and switch on the PC then switch on the power on USB HD
2 - try another USB port
3 - try another USB cable connector
4 - check ur Device manager/usb root hub settings/power setting, uncheck the box that says" alow computer to switch off power....in Power Mgt tab

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Driver not detected - backup failed


I assume Seagate suggested you "reinstall" the drivers. If that's the case, you may still need to refresh your computer's device list to properly identify the drive.

If you're running Windows you may try opening "Device Manager" and uninstalling the device from the list, then "detect hardware changes". This may make your computer redetect the drive like it's a new device, but may not.

I suggest phoning Seagate back and ask to talk to a knowledgable tech, not the scripted phoners.

What operating system ARE you running anyways?

Mar 11, 2008 | Seagate FreeAgent Go 250 GB USB 2.0 Hard...

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