I've had the phillips mp3 player for little under a year and this is the first time i've encountered this problem. On turning the mp3 player on (either manually or via usb connection to my computer, i'm greeted with the message: DISK ERROR!, PLEASE DO FORMAT. then the player switches itself off. It is also not recognised by my computer anymore
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Re: cannot access the content inside the player
Unfortunately it sounds like the hard drive or flash drive in it has gone bad. You didn't specify if it was a hard drive or flash memory based player so I am assumong it is hard disk. A bad drive would cause that problem and unfortunately if the drive is bad the computer can't detect the drive in it and it is unaccessable. If it is still under warranty, send it in for repair or replacement before the warranty expires. If it is out of warranty, Phillips may have a reasonable repair charge, but in most cases I have seen, if the unit is out of warranty, manufacturers repair costs make it not really worth fixing and for a little more than the repair charge you can get a new player. If you have a friend or relative that is a computer or electronics whiz they could probably replace the hard drive, if it is a hard drive based player, for a reasonable cost. A 1.8 or 2.5 notebook drive is usually less than 100 USD for an 80 GB.
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Firstly, I'd suggest that you do a soft reset of your player. You will find the reset button next to the 'power on' button on the side of the player. Please hold the Reset button using a pen tip or other sharp object for 10 seconds. Now turn it on.
If that doesn't work, I'd suggest that you format your player or repair it using Philips device manager. Contents may be removed by using this function. So make sure to back up your contents.
Format: On your computer desktop, double-click "My computer". Double-click on the MP3 player's icon. Right-click on the Internal Storage icon and then select "Format".
Repair using Device manager: Launch Device Manager and click the Tool menu and select "Repair", then follow the instructions to perform the repair process. Make sure all other applications such as Philips Plug-in, Windows Media Player or Windows Explorer that access the device are closed or else Device Manager will not recognize the device.
Connect your player to your PC. Open Windows Media Player or Windows Explorer, and select the player on the left panel (the device will display as Player or GoGear, depending on the device you have). Once the contents of the player are listed, you can delete content you don't want.
hi! if you have a mp3 player and cd that you want to transfer check if your cd is an mp3 cd but if your cd is just an audio cd you must download a program called cd reaper, it's all you need to transfer..good luck
i held the volume+ button in while i plugged the usb cable. the computer recognized new hardware was found. i opened the phillips device manager and hit the repair tab. it automatically ran a repair through the mp3. then i installed new firmware through the phillips device manager. i lost all my contents but windows media 11 sync all my music back. THANKS ANYWAY!!!!
Connect your player to your PC. Open Windows Media Player or Windows
Explorer and select the player on the left panel (the device will show
up as Player or GoGear (depending on the device you have). Once the
contents of the player are listed, you can delete content that you
look just mark this as solved and heres why: inside theres a little hard drive and when that and the board it was connected to got wet it fried them both there is no way to fix that however you can look inside to see for your self with a small phillips screw driver At the top right theres a phillips head screw-remove that and pull it out just a little then turn it as theres a little catch in the middle of it,if you try to pull it straight out it may break so turn it while you do so it will come loose just have to kinda twist it or you can slide a credit card down the side til you feel it then it will open/ the little hard drive and curcuit board is alot like a pc and water would fry a pc just like it did that mp3