Question about Sony Grand WEGA KF42WE610 42" Rear Projection HDTV-Ready Television

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Sony KDF-42WE655 (LCD 42 inch)

Bottom aprox 1/6 th of screen has increasing permanent blue color (that is now spreading from the bottom edge up the mid-left side of the screen). Is this some sort of burn-in of a fairly constant image on frequented viewed channels such as the rolling breaking news along the bottom of CNN or a stock market ticker at the bottom of the screen? When we purchased our HD TV we didn't think LCD had this burn-in problem like the Plasma TV did. Is there any fairly inexpensive solution to this color problem? This HD was pretty expensive, but a repair tech is quoting $900 for some sort of "mirror" repair...Thanks for any advice or information offered.

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Re: Sony KDF-42WE655 (LCD 42 inch)

I have the exact same problem with my 42" LCD HDTV. When I called Sony "customer support" they told me NOTHING. However, I began researching this issue and found out that Sony knows all about this problem. It's a part called the "Optical Block" and THEY are supposed to reimburse you for the repair! The claim form is on the Sony Website. Here's the link: Look inside the yellow box on the right and click on: Additional service coverage information for your TV (scribble / line pattern on screen) Hope this helps you!!

Posted on Aug 16, 2007

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I have a sony wega kdf 42we655 there is a blue color in corner

this is a failure in your light engine
this can cost $500 and up
call sony customer service
tell them that you heard it needs a new light engine and is very expensive, they may decide to do something to help. they will want model #, serial #, and date of purchase. if you don't know date of purchase, make a good guess.

Jun 03, 2010 | Sony Grand WEGA KDF-42WE655 42" Rear...

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We have blue dots on our sony HDTV S master WEGA KDF-42WE655.. THE DOTS ARE SPREADING..

i do have a bue spot. on my sony 3 lcd wega rear projection .whats up plesae help me

Nov 15, 2009 | Sony Grand WEGA KDF-42WE655 42" Rear...

2 Answers

Bluing at bottom of picture.

take away if there was any speaker near the tv Unit. you need to demagnetize the screen using a magnet or demagnetizer.

Jun 13, 2009 | Sony Grand WEGA KDF-42WE655 42" Rear...

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Blue color flowing from side and bottom into picture

Sony tech support (no charge) said it was definitely not the lamp.
Their suggestion- By unplugging the TV for a minute then turning back on, the blue color was substantially but not toally reduced.
Perhaps there is an electrical charge building up distoring the color by having the TV in the ready mode for too long and by unplugging, the charge dissipates?
No other phone solution recommended other than calling for repairs.

Mar 19, 2009 | Sony Grand WEGA KDF-42WE655 42" Rear...

1 Answer

Blue edge from top to bottom

Its problem of blue LCD in light engine.
Sony will repair it with very little money or even free up to Dec 31, 2008

Click Sony Support for details...hurry up as time is running.

Good luck.

Dec 23, 2008 | Sony Grand WEGA KDF-42WE655 42" Rear...

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Blue dots on the screen

thats usually attributed to the light engine or the lens being defective. You may want to check with sony as I think there may be the possibility that they had an issue with certain models being eligible for a free repair on certain models. Check with sony support.

May 15, 2008 | Sony Grand WEGA KDF-42WE655 42" Rear...

1 Answer

Growing Blue Color

It's most likely the light engine. Sony has a service bulletin on these right now for one of the causes of this. Both causes result in the replacement of the light engine but they are only covering one type.

Apr 28, 2007 | Sony Grand WEGA KDF-42WE655 42" Rear...

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