Question about Sony Grand WEGA KF42WE610 42" Rear Projection HDTV-Ready Television
Bottom aprox 1/6 th of screen has increasing permanent blue color (that is now spreading from the bottom edge up the mid-left side of the screen). Is this some sort of burn-in of a fairly constant image on frequented viewed channels such as the rolling breaking news along the bottom of CNN or a stock market ticker at the bottom of the screen? When we purchased our HD TV we didn't think LCD had this burn-in problem like the Plasma TV did. Is there any fairly inexpensive solution to this color problem? This HD was pretty expensive, but a repair tech is quoting $900 for some sort of "mirror" repair...Thanks for any advice or information offered.
I have the exact same problem with my 42" LCD HDTV. When I called Sony "customer support" they told me NOTHING. However, I began researching this issue and found out that Sony knows all about this problem. It's a part called the "Optical Block" and THEY are supposed to reimburse you for the repair! The claim form is on the Sony Website. Here's the link: http://esupport.sony.com/US/perl/model-home.pl?mdl=KF42WE610&LOC=3 Look inside the yellow box on the right and click on: Additional service coverage information for your TV (scribble / line pattern on screen) Hope this helps you!!
Posted on Aug 16, 2007
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Posted on Jan 02, 2017
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