Question about Sony Grand WEGA KF42WE610 42" Rear Projection HDTV-Ready Television
Bottom aprox 1/6 th of screen has increasing permanent blue color (that is now spreading from the bottom edge up the mid-left side of the screen). Is this some sort of burn-in of a fairly constant image on frequented viewed channels such as the rolling breaking news along the bottom of CNN or a stock market ticker at the bottom of the screen? When we purchased our HD TV we didn't think LCD had this burn-in problem like the Plasma TV did. Is there any fairly inexpensive solution to this color problem? This HD was pretty expensive, but a repair tech is quoting $900 for some sort of "mirror" repair...Thanks for any advice or information offered.
I have the exact same problem with my 42" LCD HDTV. When I called Sony "customer support" they told me NOTHING. However, I began researching this issue and found out that Sony knows all about this problem. It's a part called the "Optical Block" and THEY are supposed to reimburse you for the repair! The claim form is on the Sony Website. Here's the link: http://esupport.sony.com/US/perl/model-home.pl?mdl=KF42WE610&LOC=3 Look inside the yellow box on the right and click on: Additional service coverage information for your TV (scribble / line pattern on screen) Hope this helps you!!
Posted on Aug 16, 2007
A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Jun 03, 2010 | Sony Grand WEGA KDF-42WE655 42" Rear...
Dec 05, 2009 | Sony Grand WEGA KDF-42WE655 42" Rear...
Nov 15, 2009 | Sony Grand WEGA KDF-42WE655 42" Rear...
Mar 19, 2009 | Sony Grand WEGA KDF-42WE655 42" Rear...
Feb 24, 2009 | Sony Grand WEGA KDF-42WE655 42" Rear...
May 08, 2014 | Sony Grand WEGA KF42WE610 42" Rear...
212 people viewed this question
Usually answered in minutes!
Step 2: Please assign your manual to a product: