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Gateway, Inc. 7565 Irvine Center Drive Irvine, California 92618
E-Mail Technical Support Click here to fill out your request for technical assistance via e-mail. Be sure to include the model number of your eMachines product. The more specific you can be with the details of your concern and the information supplied, the better your results!
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Sony Error Code 62.10 indicates power problem and could be the battery, internal memory battery or AC adapter. Try checking aforementioned items and/or try a manual reset. 1. Turn off the camera. 2. Ensure the camera is not connected to an AC power adapter. 3. Remove the battery from the camera for 15 seconds. 4. Reinsert the battery. 5. Turn on the camera.
Hope this be of initial help/idea. Pls post back how things turned up or should you need additional information.
You need to re initialise your camera.
You will find this function in the menu under set up.
If you can initialise, you will not lose your pictures that are already on the camera.
If you cannot get past the error to initialise, go to live chat at Sony esupport:
Hi afzalshv, Did you mean Creative Web Cam Vista Webcam VF0330? or Creative Live! Cam Chat VF0330 ? Here I provide you the download page for both of them (CREATIVE SITE). Pick one that match to your type:
Hi, Here is a link to Sony. There is a place where you can do a live chat and get the answer you need. Also if you don't want to do the live chat there is an option to send an email. I would go right to the company about your problem since it is a Sony part that is missing. It isn't something that you can find generic for. Hope this helps you....