Question about D-Link DNS-323 (DNS323) Hard Drive Array

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Can not access Dlink DNS313

I have DLink DNS313, 1drive hard disk dns usb/network drive. At first it is OK, now I cant see the DNS313 in my network as netwrok drive. But i use to connect as usb drive, it is Ok. I tried reseting, using new ruoter/switch. It doesn't work. Somebody please help.

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  • bkanneh Feb 22, 2009

    can't log into D-Link DNS-323 Hard Drive

  • Anonymous Mar 14, 2009

    Yeah. Have the same here. Have you solved the problem?


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When you said you tried resetting, did you mean you clicked on the reset button inside the hardware or did you mean you just rebooted?

* If you clicked on the rest buttion, then you need to configure again from scratch. Not sure if your data will still be available though.

* If you just rebooted, then the problem may lie in your LAN configuration. Do the following:

1. Try to ping the device using a PC connected to the same network.
2. If you are using DHCP, your device may just have been assigned a different IP. Try to ping all devices in your network or use a network scanner (e.g. SoftPerfect) to find out the IP address given to it.
3. Once you get the IP address, assign a static IP address to your device that is beyond the DHCP scope. This will ensure that your IP does not change and you will not have a conflict with DHCP assigned IP's.

Posted on Jan 04, 2010

  • thebaios Apr 12, 2011

    Hello Everybody,

    I had the same problem here. I phoned D-Link customer care and a guy said, do the following
    (I have the A2 hardware version, but he could only make the appropriate firmware available to me when I told him my 313's serial number):
    1.: Download the latest software for your device (mine is here: - this for A2 hardware)
    This package also contains the Click n connect software
    2.: Turn off any Firewalls (he said easy search utility sends Boradcast packages witch are denied in almost all firewalls, including WinXP's firewall). That's why had I never found DNS-313 with easy search before... if you afraid of turning the firewall off then disconnect from the internet and use your cable to connect the NAS to your computer directly . I did so.
    3.: Turn on the device with HDD inside and run click n connect. Follow the on screen instructions.

    First time I made a mistake by choosing the wrong answer on that page when 3 possibilities are there. I had to format the HDD but since then it is working.

    A strange thing that the guy said: DNS-313 _do not_ store firmware in an onboard chip, it is stored on the HDD. Furthermore, if your device hasn't got a hardware failure and your HDD is supported than you can reach your data with an USB cable. So if you have firmware problems simply backup all your data from the disk then reformat with click n connect and a firmware will be installed by the program.

    I hope I could help someone solving their problem!


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