Question about Brother MFC-5840CN All-In-One InkJet Printer

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Unable to clean message

Brither mfc5840cn

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I needed to physically unplug the printer from power before I could clear this message (unable to print 34). For many problems with this printer, I could simply turn the printer off with the on/off switch but it wouldn't work this time. I needed to disconnect the printer from the ups/electrical power to clear the message. (BTW, the printer had NO paper jam that I could see and seems to work fine now)

Posted on Dec 30, 2008

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When trying to use your Brother machine you get the message "Unable to _____". The blank may be the word Change, Print, Scan or Clean and these words may vary from model to model.
This message is a general message and will appear for different reasons. It often indicates a paper jam or a mechanical issue. Complete the following to determine the possible issue.

1.
Check for foreign objects, such as a clip or ripped paper, inside the machine.
Open the scanner cover by pulling up on the lower right corner of the cover. Look inside the machine and remove any foreign objects. If you see jammed paper or another item inside this area, gently pull it out and then close the scanner cover securely.

2. If the error continues to appear, the machine may have a mechanical problem.
If the error message continues to appear, the machine will need to be reset. Resetting the machine will erase all faxes in memory and the Fax Journal Report. However, there is a way to transfer faxes in memory and the Fax Journal Report to another fax machine to print them out. Do the following to transfer the data and reset the machine...


Thanks.

Posted on Dec 29, 2008

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Unable to clean 5a


Sir/Madam
If one of the following messages is displayed on Your Printer,I suggest You Go To Below Official Brother Website For Troubleshooting,

  • Unable to Clean (Clean Unable)
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  • Unable to Scan (Scan Unable)

http://welcome.solutions.brother.com/BSC/public/as/sg/en/faq/faq/000000/000500/000065/faq000565_012.html?reg=as&c=sg&lang=en&prod=mfc290c_all

Or If You FaceProble Then Follows Us On For Online
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