Question about D-Link DI 713p (DI-713P) Wireless Router
I can connect to the internet with my cable modem just fine. I hook up the router & it will not connect. The network diagnostic said to contact isp or router manufacturer. When I connect the router I am disconcerting the modem and leaving it sit for a moment before turning everything on.
Is there a start up disk or something that is missing that I should have when installing this router ?
I have Windows xp, cable modem & a D-LINK DI-713P router.
Thank you for any assistance you can offer me !
Please call dlink tech support at 877-453-5465. just an advise on how to handle the call when you reach dlink tech support (agent); do not agree to call back after you troubleshoot with them (they'll be giving you a case id reference# and be advising you to check your pc or call "who" and call them back to continue the troubleshooting). insist to the agent that he need to resolve the problem asap (by the way, agents are not allowed to drop the call or they'll be dead-history!). and if the agent still insisted you to call back, ask for a "senior level technician" to finish the job (escalate the problem).
fyi: dlink tech support handling time to resolve a call is 15 to 18 minutes only. if you reach that 15-18 minutes (max) time the agent will think of a way for you to call back (advising you to check with your pc manufacturer, check with your ISP, call microsoft to update your software, etc... non-sense!) they need to do this in order to reach their handling time (agents need to reach 21 to 25 billable calls, and billable calls are "solution provided", "resolved", and "dropped call"). ---- believe me, i was one of them and repented.
Posted on Mar 14, 2009
A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Oct 23, 2013 | Belkin Wireless G Plus MIMO (F5D9230-4)...
To connect a router and multiple computers to the
Contact an Internet service provider (ISP) and have them configure
an Internet connection to your home. If possible, have the ISP place the modem
in the room with your primary computer.
Connect your router to your modem in one of the two following
If you currently have a computer connected directly to your
modem: Unplug the network cable from the back of your computer, and
plug it into the port labeled Internet, WAN,
or WLAN on the back of your router.
If you don't currently have your computer connected to the
Internet: Plug one end of a network cable (included with your router)
into your modem, and the other end of the network cable into the
Internet, WAN, or WLAN port
on your router.
Plug in your router. After a minute or two, the Internet, WAN, or WLAN light
on your router should light up, indicating that it has successfully connected to
Determine whether your computer has a network adapter, and add one if
necessary. Instructions to determine if you have a network adaptor or to install
a Network adaptor can be found at http://www.microsoft.com/windowsxp/using/networking/setup/netadapter.mspx
Shut down your computer by clicking Start and then clicking
Turn Off Computer. Then click Turn Off.
Connect the network cable to your computer's network adapter.
Connect the other end of the network cable to your network equipment.
Start your computer and log on to Windows. Windows automatically detects that
you are connected to the Internet.
Repeat steps 6, 7, and 8 for each one of your computers. If you have a
computer in a different room you can find instructions at http://www.microsoft.com/windowsxp/using/networking/setup/wired.m
Feb 15, 2011 | Zonet ZSR4154WE 80211N Wireless Broadband...
Dec 20, 2010 | Computers & Internet
NOTE: The image may vary depending on the computer and modem you're using.
Connecting the Devices Together
After confirming the Internet connection through the modem, connect the modem to the Internet port of the router; connect the computer to any of the four Ethernet ports at the back of the router. For instructions, click here.
Checking the Router's LEDs
After connecting the devices together, check the lights on the front panel of the router. Ensure that the Internet light, as well as numbered light corresponding to the Ethernet port where the computer is connected, is lit. For further instructions, click here.
Setting Up a Linksys Router for Cable Internet Connection
Access the router's web-based setup page. For instructions, click here.
NOTE: If you are using a Mac computer to access the router's web-based setup page, click here.
On the Setup tab, click the MAC Address Clone sub-tab.
Select Enabled then click Clone My PC's MAC.
Click Save Settings.
Click the Status tab.
Check the Internet IP Address. If the Internet IP Address has numbers, this means the router has been properly configured. You should now be able to access the Internet. If you're still unable to access the Internet, powercycle the modem, the router and then restart the computer.
NOTE: If the IP address is still 0.0.0.0, click IP Address Release then, click IP Address Renew. If this does not change the IP Address, powercycle the modem, the router and then restart the computer.
Nov 14, 2010 | Linksys WRT54GX2 Wireless-G Broadband...
Sep 20, 2010 | Linksys Wireless-G WRT54G Router
May 24, 2009 | D-Link Xtreme N DIR-655 Wireless Router
Jan 05, 2009 | Siemens SpeedStream 4200 (13A4200001)...
Nov 19, 2008 | Computers & Internet
Dec 20, 2007 | Ramp Networks WebRamp 700s Router
Apr 27, 2018 | Cisco Computers & Internet
211 people viewed this question
Usually answered in minutes!
Step 2: Please assign your manual to a product: