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Hello Jim Hyde - Try pressing the reset button on the plug, if you haven't so already. If the unit continues to not heat up, contact a professional that works with your manufacturer to move forward accurately. Keep in mind that for some air conditioners the heating option is simply a supplement to help heat up a room but in most cases it will not completely heat up the entire room.
what kind of heater is this a household unit or a window unit... could be numerous problems if the heat starts to work is the fan continuing to run? also may want to check for obstructions such as a dirty coil which would make the unit get to hot and a limit is shutting unit off... what kind of unit and brand?
i work on heating /air and all major appliances for over 17 years let me know
I assume that we are talking about a "window" unit. No, you cannot just place it in the room. The machine is actually two parts; one part delivers the cool air to you, the other part ejects the heat out of your house. If you just had the whole unit inside, the room wuold actually get warmer, not cooler. The reason for this is that the compressor and motor generate heat also. The "heat of compression" generated has to be ejected from the room in order for the air conditioner to work. Put it in the window.
Best regards, --W/D--
It sounds like the unit has lost its first stage of Heat (It uses the outside unit to bring heat in with freon) When the thermostat is put 3deg higher than room temp it uses Heat Pump and heat strips, this is probably the only time yours heats. Have it checked as you will pay a lot on next month's electric bill.
If you are looking for a "window" type of unit yes there are some 220 volt units on the market. Most are large like 18,000 btu or larger. Check Lowes, Home Depot or larger appliance retailers for availability. Also know when buying if you need a heat strip, or heat pump if indeed you want heat.