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My printer,scanner and copier started behaving funny when i installed Vista Business. it prints a countless number of pages when a command is given.

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  • Enow Mbi Dec 29, 2008

    I was using Vista ultimate before then we brought in computers that use vista business and then each time you give a command it executes it a countless number of times.

  • Enow Mbi Dec 29, 2008

    Canon PC-D320

  • Enow Mbi Dec 29, 2008

    Thanks for the assistance.I'll download and install and keep you posted. once more thanks for the assistance.


  • Enow Mbi Dec 29, 2008

    ok
    i'll do just that.

    thank you.


  • Enow Mbi Jan 06, 2009

    I downloaded the drivers and installed it. the problem is thesame.
    The first thing was that it kept complaining that it couldn't identify my usb port.
    i used and alternative method of installation which installed. But it does thesame.prints continously thesame page over and over.


  • Enow Mbi Jan 07, 2009

    it prints the proper page. For example if you give a command to print one test page , it keeps printing the same test page with all the remaining paper in the tray

  • Enow Mbi Jan 07, 2009

    ok
    thanks for the support and follow up
    i've been thinking about that.

    God bless you



  • Teis Thomsen
    Teis Thomsen May 11, 2010

    Then I need to know what model printer you have?
    /Teis

  • Teis Thomsen
    Teis Thomsen May 11, 2010

    Did you upgrade from Vista home or from winXP?
    or - was it a clean install?
    /Teis

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Many printer have a default "copy" count they print. Some of them are set via the printer its self. So if you have a little LCD screen on your printer chances are you have a menu setup or configeration setting where you can change the copies printed per print job.

Anothe option is you maybe able to change this setting under the properties tab on the printer.

On our HP 4250s at work someone went to stop a print job and managed to change this setting to 31,999 copies per print job. So like you if you ran print "test page" you would print that test page 31,999 times. I reset it back to 1, I don't know why HP would allow someone to print between 1 - 32,000 copies per print job, maybe their hoping someone would screw up (like they did) and use up all the ink so we have to buy more supplies from them. Considering almost all software products these days ask how many copies would you like to print to begin with I'm not sure of the point of this feature.

Hope this helps.

Posted on Jul 28, 2009

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Hi again,
I sugest that you download a new driver from here: - you have to join them in order to get the driver, but its free. NOTE, you problem might bee that you have installed a Vista32 driver on a Vista64 computer, please be sure to download and install the right one.
regards /Teis

Posted on Dec 29, 2008

  • 2 more comments 
  • Teis Thomsen
    Teis Thomsen Dec 29, 2008

    Before you start,
    - delete the driver you have installede:
    -> start -> settings -> printers and fax units -> delete the printer.
    - - - then restart your computer.


    /Teis

  • Teis Thomsen
    Teis Thomsen Jan 06, 2009

    Hi again,

    Not to good, ay?



    now I need to know if the pages it keep printing, is it the proper page, or is it a blank page with a few indescribably digest and letters at the top, and no more?

    - if that’s the case, then we need to find an "old" version driver,

    awaiting your respond.



    /Teis

  • Teis Thomsen
    Teis Thomsen Jan 07, 2009



    Hi again,
     
    It is with a heavy hart that I have to tell you that it must be a hardware fault.
    I´d suggest that you purchase a new one, as repair only get this problem fixed, it’s still an "old" printer.
    Old in the sense that “new” printers these days only are new for a month or two, the price taking in to consideration.
    The brand I lean to is Lexmark, it has had a bad reputation, but they have come back with better product and better service. I have used them to deliver printers for the Technical Educating Center I worked in before I got my retirement.
    The model, - Lexmark X9575 professional at $250 from here, this one will suit your needs.
     
    Regards
    /Teis



  • Teis Thomsen
    Teis Thomsen Jan 07, 2009

    plz. click the "FixYa", as someone else have done that, - it must be you, in order for the vote to count, - thank you.
    /Teis

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