Question about HP Designjet 4500 Pass-Through Scanner

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Error code 93:11

Solution for the error code 93:11 for HP design jet 4500

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  • Anonymous Jan 16, 2009

    same problem

  • Kendall Williams
    Kendall Williams Feb 08, 2018

    Okay boys and girls.. here is the answer for this dreaded problem. Over time, the housing for the ink cartridges expands as you pull them out and put them back in. Hp has metal tips at the end of their cartridges that create a better seal than some of the third party producers. If you take a rubber glove, and clip the fingers off and insert them inside the housing, or purchase rubber tubing that surrounds the cartridge nipple you will improve the seal. Check the system pressurization before and after and happy printing!!

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System Error: 93:11

Description: Unable to pressurize the IDS.
Corrective Action: Try the following:
Remove ALL the Ink Cartridges and reinstall them one by one in to the Printer.
Replace the Ink Cartridges.
Replace the APS Assembly.
If the System Error continues, replace the Ink Supply Tubes and Trailing Cable.

Posted on Mar 10, 2009

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Posted on Jan 02, 2017

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