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Scanjet G3010 somehow I have disabled the start buttons on the front of the scanner

Posted on Mar 29, 2009

  • brinova Mar 29, 2009

    somehow I have disabled the start buttons on the front of my scanjet G3010


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Do not have software for scanwit 2740s can you help

If you have a computer that is compatible the drivers are freely available for download.

Oct 19, 2013 | Acer ScanWit 2720S Film Scanner

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Scanner runs loud not smooth

I have many years experience with Canon scanners and I do have some suggestions for you.

The only time I really experienced a loud scanner in that model was if if the rollers the smaller black ones were not spinning freely causing the paper to drag to the machine. That usually was caused by a gunked up bronze bushing the rollers sit in. When you open up the top half of the scanner by raising it up and with the power to the scanner turned completely off. You should be able to spin the small black rollers freely by hand by just passing your hand over each one. They are mounted on a shaft and and each set of 4 or 5 black rollers are mounted to a single shaft.Try spinning them if they all spin freely then your problem is with the lower rollers.

Again with power completely off try pushing on the black rollers on the bottom by hand. You will feel some resistance with these rollers because there are gears mounted to the end of these shafts and they are belt driven. They wont spin as freely but should spin with some resistance and if it is the problem your having with loudness you should here sort of a metal on metal sound that is telling you one of the bushings is worn out. If you dont hear any sounds then your problem is probably with the main drive motor that propels these rollers. To get at that motor you will need to remove the back cover first and then the right hand side cover because the motor is on the right hand side as you are facing the machine as if you were going to use it. The fix can be as simple as readjusting the tension on the main drive belt by loosing the screws on the main drive motor pulling the motor back until you have more tension on the belt and then tightening the screws back on the motor. Or it can be the motor itself. You will have to remove the screws that hold it in place and then slide remove the belt and slide the motor out towards you. You will recognize this motor because its towards the back of the machine, silver in color, with one small electrical connector mounted to it and its round about 3 to 4 inches in diameter. Once the motor is out try spinning it by hand to see if it is binding. Also once it is out now try spinning the bottom rollers by hand to see if you get a metal on metal sound because they will spin much more freely now. Once you determine which one of the items is causing your loud noise then contact your local canon dealer for the replacement part or you can even try looking on Ebay there are many parts for sale for your scanner its a popular model still today.

I hope this helped you out and if not let me know.

Mar 30, 2011 | Canon DR9050C

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It is asking for me to unlock the lock switch - it is unlocked and still asking

I have many years repairing Canon scanners and here is my suggestion to you.

If you are positive the lock switch is unlocked then I think what happened is the scanner inside the scanner is off its track an can not move. I would remove the glass on the top of your flat bed scanner to gain access to the scanner lens then I would try and move the scanner lens manually with the power off to the scanner. If it does move freely then I would think you have a bad scanner lens. If it doesnt move freely try and reposition the lens back on to its track. They some times jump off there track from shipping.

I hope this helps you out.

Mar 22, 2011 | Canon CanoScan 5000F Flatbed Scanner

1 Answer

Cannon dr-2580c it was not feeding without a push so i put in new rollers and it never helped . any ideas?

I have many years experience repairing Canon scanners so here is my suggestion for you.

Can you see if the small grey roller on the top is turning when your trying to feed in a sheet of paper? If so then your problem is with one of the rollers in the back of the machine. If its not turning then you have either a belt tension problem or a bad pick up motor.

If the small grey roller is turning then lift up the top half of the scanner, another words open it up like there was a peice of paper jammed in it. With the power turned off to your scanner run your hand over the black rollers on the top they should all spin freely. The small black rollers are mounted on shaft and each row is on one shaft so those 4 or 5 shafts need to spin freely or the paper will not pass through the machine. If one of them is dragging or binding then there probably is gunk in one of the bronze rollers at the end of the shaft. If you can locate the bad shaft then you need to remove the silver plate that covers those shafts there are 2 or 3 phillips screws on each side of that silver plate (both sides) that need to be removed so you can have access to the bad bushing. Once you locate the bad roller and bushing to remove the bushing you push up on the spring clip that holds it in. There is a tab to push up on and then rock the bushing until it slides out of the machine. Once you have it in your hand clean out the gunk and use some white grease and then reinstall it back on the shaft and then reinstall the silver cover back on the machine the roller should spin freely now and your problem is corrected.

If its one of the lower rollers you probably will hear a metal on metal sound. If you try to spin these rollers by hand you will feel resistance since they are belt driven. If you push hard and they do all spin and you dont hear a metal sound like metal on metal or a squeeking sound your ok. If you do hear a metal on metal sound or a squeeking sound I would recommend you call your local Canon dealer for the repair only because taking the scanner apart is easy putting it back together again is a little tricky. I can explain how to do it to you but its time consuming on the reassembly.

I hope this helps you out with your problem.

Feb 21, 2011 | Canon DR-2580C Path-Through Scanner

2 Answers

5800usb says there is a lock on the bottom of the scanner. to click OK after you have unlocked the scanner. I do not find a lock anywhere on the scanner

There is no lock on the Visioneer 5800 USB scanner. I had the same problem with my 5800 and finally noticed that the scanner lamp was going bad. I replaced it with a good lamp out of an old Acer parallel port scanner that even had the same plug, noticed that an older HP that I have sitting around would have interchanged as well. My 5800 now works great and has been tried on both 98SE and XP with SP2.

Dec 04, 2009 | Visioneer OneTouch 5800 Flatbed Scanner

1 Answer

I'm not sure if this is a transformer problem but my computer will just shut off on it's own then it takes forever to get it running again. We've tested the power supply and it is fine so I'm looking for...

When a computer shuts down and won't boot up straight away, then this is most likely a CPU overheating problem (ie thermal overlaod).
If this is not rectified then the CPU will eventually fail.
The fault could be a faulty CPU fan, or the heat and fan assembly is clogged with dust.
Check the CPU fan to see if it spins freely, if not it has a faulty bearing and needs to be replaced. If the fan os OK but the fan and heat-sink is clogged with dust then loosen the dust and vacuum the dust off these components.

Oct 25, 2009 | Xerox One Touch 2400 Flatbed Scanner

1 Answer

6130 will scan first time I press, but will not on second; must turn off and start again

Open the front cover and make sure the feed switch actuator swings freely.

Sep 03, 2009 | Fujitsu fi-6130 Flatbed Scanner

1 Answer


From the chat we had recently on the or craigslist I hope you will be able to find your part using these two URL's. Since there is no OEM original equipment manufacture for a thrid party piece I was unable to find a specific URL for your piece, However for giving it a shot could you rate this solution and the chat solution please? Thank You for allowing me to assit you @


Apr 25, 2009 | Konica Minolta Dimage Scan Elite 5400 II...

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