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hi hots2,
i ve been solving ur problem through live chat... when my power got cut.... pls respond to my omments to the chat.... u can go to ur "my profile" page and clik on the chat.... the entire transcript will be available.... though we might not be able to chat... we might still respond through comments...
thank you
I did not know which version of windows that you have. Follow this link to download weither the complete software or driver. If only driver is availble ,download it and save it to you computer. Install scanner using START-CONNTROL PANEL- PRINTERS AND SCANNERS. When the computer asked if it should go to the internet to find driver say no and tel it whwere you put the driver. internet control panel-printers and scanners. This should work for you.If any problems just say so here and i wil give you any more info that you may need. Thanks
While installing the software, I registered my purchase with HP. It was quite some time before the confirmation eMail appeared which allowed me to follow a simple chain of links to troubleshoot the problem. It turns out that this device does not like being connected through a non-powered USB hub. The full problem description can be seen at...
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