Question about Intel Motherboard

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Usb malfunction The usb ports on the back of my computer are suddenly not working. I had a few things attached (usb hub, external drive, printer) and I have tried all these in a laptop and they're all working fine. Whenever I plug in a usb now, a message comes up saying that the usb has malfunctioned and is not recognised by windows. it implies that the usb I've connected is at fault, but it's not. The device manager says they're working fine and the troubleshooting section didn't help. Everything was working fine a few days ago, does anyone have any ideas for me to try?

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  • Intel Master
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The USB ports have gone bad. Just because they show up in device manager as being recognized does not mean they are working correctly. They are controlled by chips onthe motherboard and if one of those chips has gone bad, then they just won't work. The cheapest solution would be to purchase a USB card and install it, bypassing the onboard ports. Thanks and please take a moment to give this solution a rating of fixya. Thanks! :c)

Posted on Dec 29, 2008

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Posted on Jan 02, 2017

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Set-up won't recognize that the USB cable is connected to both printer and computer and therefore printer won't work. What's up with that??


1. Confirm the USB port on the computer you are connecting your printer to is being recognized by your computer. The easiest way to do this would be to plug a known good USB Memory stick into the USB port you want to use. If you can read the contents of the USB Memory stick then the port should work. Remove the Memory stick, start the printer installation program (Make sure you don't the printer connected), want until the setup program tells you to connect the printer before you attach the Printer's USB cable.
If the printer isn't recognized try a different USB port, when picking a new USB port to try select a higher priority port, for example in increasing priority from, an external USB hub, a powered external hub, a monitor based hub, USB ports on the front of the computer, up to the USB ports at the computer rear. For USB ports on the same circuit select an USB 2.0 before an USB 3.0 port

Aug 04, 2015 | HP OFFICEJET PRO 6830 E-ALL-IN-ONE PRINTER

2 Answers

Printer will not connect to computer


I devised these simple steps that tend to remedy quite a few issues with most USB portable / external hard drives and OTHER devices (though not always)

A few things to check but assumes USB and Windows for other interfaces / operating systems (mac/ Linux) similar steps may be adapted to suit.

1. Ensure it is connected directly to the computer to a USB 2.0 port not a USB 1.0 port as this can have effects on performance and reliability

2. Use only the cables that came with it NOT one that fits that may have been lying around or is longer. Not all USB cables are equal even though they should be)

3. Do not connect through an external USB HUB unless that hub is USB 2.0 AND has its own power supply.

4. Use ONLY the power supply that came with it if it has an external power supply Don’t use any other unless you know it has both the same voltage and current rating e.g. 12V 500mA anything rated below that would not work properly.

5. Always use the same port for connecting your devices. Some devices do not like being switched about. If switched they may want to install software / drivers again. This can be especially true if you move a HUB to another port

If you checked and fixed anything there and still have issues then check your hardware from CONTROL PANEL / SYSTEM / HARDWARE.
Any exclamation marks by hardware need fixing before you investigate any further

USB flash drives can fail for no apparent reason.
Sandisk Cruzers are especially bad for this.

USB hard drives should be treated with extreme care.
This is a real hard drive ! and knocks and bumps can quite literally kill them.

It is possible to remove drives from the enclosures in most cases and connect directly inside a PC to fully check it.

Note that if you hear a drive clicking or pinging this could be the worst thing you would hear.
Known as "The Click Of Death"

If none of the above steps help look at updating the drivers from the manufacturers web site in the support section.

Sep 17, 2009 | Office Equipment & Supplies

2 Answers

Cruzer Micro USB Flash Drive ReadyBoost not working


PLEASE TAKE NOTE OF ITEM 3

I devised these simple steps that tend to remedy quite a few issues with most USB portable / external hard drives and OTHER devices (though not always)

A few things to check but assumes USB and Windows for other interfaces / operating systems (mac/ Linux) similar steps may be adapted to suit.

1. Ensure it is connected directly to the computer to a USB 2.0 port not a USB 1.0 port as this can have effects on performance and reliability

2. Use only the cables that came with it NOT one that fits that may have been lying around or is longer. Not all USB cables are equal even though they should be)

3. Do not connect through an external USB HUB unless that hub is USB 2.0 AND has its own power supply.

4. Use ONLY the power supply that came with it if it has an external power supply Don’t use any other unless you know it has both the same voltage and current rating e.g. 12V 500mA anything rated below that would not work properly.

5. Always use the same port for connecting your devices. Some devices do not like being switched about. If switched they may want to install software / drivers again. This can be especially true if you move a HUB to another port

If you checked and fixed anything there and still have issues then check your hardware from CONTROL PANEL / SYSTEM / HARDWARE.
Any exclamation marks by hardware need fixing before you investigate any further

USB flash drives can fail for no apparent reason.
Sandisk Cruzers are especially bad for this.

USB hard drives should be treated with extreme care.
This is a real hard drive ! and knocks and bumps can quite literally kill them.

It is possible to remove drives from the enclosures in most cases and connect directly inside a PC to fully check it.

Note that if you hear a drive clicking or pinging this could be the worst thing you would hear.
Known as "The Click Of Death"

If none of the above steps help look at updating the drivers from the manufacturers web site in the support section.
 
 
 

Sep 16, 2009 | SanDisk 2GB Cruzer Micro SDCZ62048A10 Hard...

1 Answer

DOWNLOADED PRINTER STILL NOT PRINTING


I devised these simple steps that tend to remedy quite a few issues with most USB portable / external hard drives, printers, and devices (though not always)

A few things to check but assumes USB and Windows for other interfaces / operating systems similar steps may be adapted to suit.

1. Ensure it is connected directly to the computer to a USB 2.0 port not a USB 1.0 port as this can have effects on performance and reliability

2. Use only the cables that came with it NOT one that fits that may have been lying around or is longer. Not all USB cables are equal even though they should be)

3. Do not connect through an external USB HUB unless that hub is USB 2.0 AND has its own power supply.

4. Use ONLY the power supply that came with it if it has an external power supply Don’t use any other unless you know it has both the same voltage and current rating e.g. 12V 500mA anything rated below that would not work properly.

5. Always use the same port for connecting your devices. Some devices do not like being switched about. If switched they may want to install software / drivers again. This can be especialy true if you move a HUB to another port

If you checked and fixed anything there and still have issues then check your hardware from CONTROL PANEL / SYSTEM / HARDWARE.
Any exclamation marks by hardware need fixing before you investigate any further

Aug 30, 2009 | Epson Stylus DX6050 All-In-One InkJet...

1 Answer

PC does not recognize Ipod or external hard drive any more. Can plug both into my laptop and they do work. I keep getting a "One of the USB devices attached to this computer has malfunctioned" message....


I devised these simple steps that tend to remedy quite a few issues with most USB portable / external hard drives and devices (though not always) most of it can also be uses on macs too.

A few things to check but assumes USB and Windows for other interfaces / operating systems similar steps may be adapted to suit.

1. Ensure it is connected directly to the computer to a USB 2.0 port not a USB 1.0 port as this can have effects on performance and reliability

2. Use only the cables that came with it NOT one that fits that may have been lying around or is longer. Not all USB cables are equal even though they should be)

3. Do not connect through an external USB HUB unless that hub is USB 2.0 AND has its own power supply.

4. Use ONLY the power supply that came with it if it has an external power supply Don’t use any other unless you know it has both the same voltage and current rating e.g. 12V 500mA anything rated below that would not work properly.

5. Always use the same port for connecting your devices. Some devices do not like being switched about. If switched they may want to install software / drivers again. This can be especialy true if you move a HUB to another port

If you checked and fixed anything there and still have issues then check your hardware from CONTROL PANEL / SYSTEM / HARDWARE.
Any exclamation marks by hardware need fixing before you investigate any further

If you can hear clicking then I am afraid there is a serious problem with the hard drive.

The noise you can hear is usually known as "the click of death" when referring to hard drives.

Most common causes are that the drive unit was dropped or mishandled or just plain old age

There is no known cure unless the data is mission critical

In which case you could sent it to a data recovery specialist but this is usually VERY expensive.

If you are advised to place it in a freezer or anything similar then that is up to you but my advise would be to run from the person who may give this advise.
This is very old fashioned advice and meant for very old types of drives that used to get very hot.

If it a drive that was / is from an external enclosure then you could still use the enclosure
and just place a new hard drive in there

Aug 27, 2009 | IO Magic Corporation GigaBank (I250HD35)...

1 Answer

Usb hub unsafely unplugged from notebook. now


do one thing boot ur vista without usb hub then go to device manager remove your usb drivers of the hub disconnect the hub from computer, restart notebook, then connect the hub back when windows boot let vista to install the driver of that hub, after that connect your devices one by one ok let me know what happen? :-)

Aug 21, 2009 | Belkin (F5U237) 7-Port USB Hub

1 Answer

Firelite usbflb40-c USB device exceeded power limits of hub port


I devised these simple steps that tend to remedy quite a few issues with most portable / external hard drives (though not always)
A few things to check but assumes USB and Windows for other interfaces / operating systems similar steps may be adapted to suit.

1. Ensure it is connected directly to the computer to a USB 2.0 port not a USB 1.0 port as this can have effects on performance and reliability
2. Use only the cables that came with it NOT one that fits that may have been lying around or is longer. Not all USB cables are equal even though they should be)
3. Do not connect through an external USB HUB unless that hub is USB 2.0 AND has its own power supply.
4. Use ONLY the power supply that came with it if it has an external power supply
Don’t use any other unless you know it has both the same voltage and current rating e.g. 12V 500mA anything rated below that would not work properly.
5. Always use the same port for connecting your devices. Some devices do not like being switched about. If switched they may want to install software / drivers again.
If you checked and fixed anything there and still have issues carry on reading.
Go to your control panel and then administrative tools, select Computer Management.
Now select Disk Management and expand the window.
Your drive should be listed here, if not then you need to check your computer hardware has not got any issues before proceeding.
If your drive is listed and says healthy then right click on it an select Properties, click Tools and then Error Checking, Check now, tick the two boxes and then Start.
This will attempt to fix most minor / common errors on the drive. It may also ask you to restart which is fine. Allow it to finish its work or you could corrupt the drive. If all went well you should be able to use it normally again.
If you drive was listed but did NOT say healthy then right click and select Format. Choose NTFS as the file system and do not tick any boxes you do NOT want quick format. Again start and let it do its thing. When it is done restart your computer and you should be good to go.
If you still have problems with the drive you might want to look at other areas.

Jul 31, 2009 | SmartDisk FireLite 20 GB Hard Drive

3 Answers

External HD not recognizing USB ports as being Hi-speed ports


I have the same issue. I have 4 Simpletech Signature 250GB drives. They all worked fine at first. After about six months two of them started connecting at USB 1 speeds. It occurs on 4 different computers!!! The post about it being the computer assumes is wrong. How can it work fine for six months and then suddenly change. Also it occurs on different computers. I have submitted a tech support request with simpletech and will post the results.

Jun 14, 2009 | SimpleTech Signature Mini 160GB External...

1 Answer

External Hard Drive -- too much power for my USB port on my computer


Hi mhjohn

First, this is actually a good thing in a way. The reason is, it is actually telling you right up front that your USB bus is underpowered for this device. That's a huge improvement over issues caused by underpowered USB buses in the previous model computers. In those, we were left to having to figure out what the problem was when a USB device inexplicably stopped or didn't work.

What is happening is, your new external hard disk drive (HDD) is trying to run off of power taken from your laptop's USB "bus" (circuitry). This is OK for devices needing low power. But in the case of external hard disks, it's "iffy" whether there'll be enough power on the USB bus to support them. Particularly on laptop computers.

You need only attach an A/C adapter to your external hard disk drive (HDD) and you should be OK. If that is not an option, connect a **powered** USB hub to your laptop and plug the external HDD to the hub instead.

By "powered" I mean a USB hub that comes w/ an A/C adapter. In either case, using a powered USB hub or attaching an A/C adapter to your hard disk drive will remove the external hard disk's power load from your laptop's USB bus and provide sufficient power for the HDD to run.

You can find USB hubs at Newegg.com and lots of other online high tech stores. I like Newegg because their prices are competitive, their customer service is excellent and there're customer reviews of most of their products there as well.

If you have any more questions, comments, observations - anything at all, just let us know. We're here to help.

Thank you,
BJ @:)

Apr 15, 2008 | Computers & Internet

3 Answers

USB port problems with hp printer


There are few things to remember using USB.
  • If your System is in hybernation mode, don't remove any attached USB device, because it will damage your USB driver. This is one of the known problem from microsoft.
  • If you have to remove any USB device use 'Safely Remove Hardware'.

To remove currepted USB drivers its not enough to remove your printer drivers.
  1. You should un-install the 'Universal Serial Bus Controllers' from Device Manager.
  2. Then re-boot to clean registry.
  3. Install the 'Universal Serial Bus Controllers' using XP Setup CD.
  4. Then check the Mass storage, PDA etc, it should recognized by XP.
  5. Then install printer driver (don't attach printer to system untill setup finish or setup says to connect).

I think it will fix.
Please let me know your feed-back.

Thanks
Iqbal

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