Question about SanDisk Sansa Clip MP3 Player

1 Answer

It wont come on

My sansa clip worked perfectly until it died and now after i charged it for hours it will not come on ive tried resetting and everything

Posted by on

  • 4 more comments 
  • thirdtimeach Dec 29, 2008

    it was charged now it does not turn on also when plugged into computer via usb nothing happens

  • mceder1 Dec 30, 2008

    My Snasa clip went dead and I have pluged it in to my computer and the computer doesnt reconize the devie and the Sansa clip doent light up.

  • Anonymous Dec 30, 2008

    it only comes on when charging

  • Anonymous Dec 30, 2008

    same here

  • Anonymous Dec 31, 2008

    I have the same problem. It is just dead. Was working just fine, I turned it off and set it aside for a while now dead. Even when I use the phone charger that fits it, nothing. ????? Hey just found the answer !!! Go to:

    It tells you to hold the sliding on switch up for 15 seconds to reset. Try that !!! Of course I lost all my stuff but they can be quickly added back if you keep your playlist in sync with it.

  • DVilla12 Dec 31, 2008

    I was using my clip when the battery went dead. I connected to the PC to charge. While charging I downloaded some music I had ripped from a CD. The clip showed full power however when I disconnected it I couldn't turn it on. I have tried adding firmware, I have tried to reset it. I think it may be a battery issue. I have a long run to do in 3 days can anyone help?



1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points


    An expert that got 20 achievements.


    An expert that got 10 achievements.


    An expert that got 5 achievements.

  • Master
  • 8,596 Answers

These are the most common methods for recovering Sandisk's Sansa Mp3 Players. I have been almost universally successful in recovering Sansa players using one or a combination of these methods. These methods do not work if you are having synchronization or music format issues - they are for recovering a player that will not power up, freezes, flashes, is not recognized by the computer, and a host of other issues.

Reset the Sansa Player first. On most models, restart is done by holding the power button in for 15 seconds or longer. Check your specific manual to be sure. The manuals are available from the Sansa website if they have been misplaced.
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out:
If these fail, then:
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
If you get the problem where MTP Device keeps popping up continuously, uninstall the “MTP Device” by going to Start à Control Panel àSystem à Hardware à Device Manager (you computer may vary slightly, depending on Windows Version).
You may have to restart your computer after each of these methods to get them to work properly. Disconnect your Sansa player BEFORE shutting down your computer.
-Tha Mp3 Doctor

Posted on Jan 01, 2009


1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Good luck!

Posted on Jan 02, 2017


Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

2 Answers

My sansa clip randomly shut off and now wont turn back on. ive tried to charge it and stuff like that but still nothing. what should i do?

Try this.
Hold down the Power/Reset button for about 15 seconds to perform a normal reset.

If you would like to reset the device to it's original factory settings, you can do so by selecting Settings from the Main Menu, and selecting Reset All.

Dec 02, 2010 | SanDisk Sansa Clip MP3 Player

1 Answer

My sansa clip will not turn on. When I connect it to my computer it shows it to be charging.


Did you try to have it charged for a few hours? Also please try to do a factory reset. But this will delete all files on the player and it will reset it into factory defaults.

Sep 14, 2010 | SanDisk Sansa Clip MP3 Player

2 Answers

Sansa clip sandisk 2gb won't charge. Thought it was low and after plugging it in to computer overnight it wasn't fully charged but worked the next morning but suddenly died. Now it won't charge. Sansa...

I had the same problem this morning, albeit with my 8G Clip. Nothing worked -- the thing seemed dead as roadkill -- until I found a link about "forcing MSC mode." Basically, it told me to hold down the center button while plugging my Clip into my computer using my USB cable. Suddenly, boom! It's awake and alive and happy again. I'm unsure how that works, but that did it for me.

Nov 03, 2009 | SanDisk Sansa Clip MP3 Player

1 Answer

It wont turn on ive tried to reset it and it only turns on on the computer or when i charge it

thats a generic problem with SANSA Clip....the battery wire must have come off....if you're confident at soldering,u need to open the unit and solder the wires in the right place....generally the red wire comes off.... the body is held together by clips rather than screws so u need to pry the body with some thin tool.... TRY OPENING AT YOUR OWN RISK

Aug 24, 2009 | SanDisk Sansa Clip MP3 Player

1 Answer

Sansa clip wont turn on and wont reset

i have the exactly same problem with my 4 GB sansa clip

Jun 25, 2009 | SanDisk Sansa Clip MP3 Player

1 Answer

My sansa fuze wont turn on and ive checked to see it has enough power (its been charging for 2 hours) and it still wont turn on it is just a plain black screen.

i had the same problem try resetting it by slideing the power switch to the on position and hold it there for 10 to 30 seconds until it turns on then let go. that should sove you'r problem

Jan 15, 2009 | SanDisk Sansa Fuze MP3 Player

1 Answer

Sansa clip mp3 player wont charge

Try to charge it on another computer to determine if it's your computer. If the other computer works, then the problem is with your computer. (If your computer has multiple USB ports, you could also try another one.)

If the other computer does not work, then the problem is likey your cable. If you have another friend with the same device, borrow their cable and try it. If it works, then you need a new cable. If it doesn't work, then your Clip has issues. You could try doing a complete reset on it by sliding the power button up and holding it for 15 seconds (as described in the manual at

Jan 05, 2009 | SanDisk Sansa Clip MP3 Player

Not finding what you are looking for?
SanDisk Sansa Clip MP3 Player Logo

133 people viewed this question

Ask a Question

Usually answered in minutes!

Top SanDisk Audio Players & Recorders Experts


Level 3 Expert

102366 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17130 Answers

Gyula Lacz

Level 3 Expert

484 Answers

Are you a SanDisk Audio Player and Recorder Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides