Question about Aqua Pentax Optio S12 Digital Camera

1 Answer

Can't install ACDsee software

I've just purchased a Pentax Optio S12 as a second camera (my first camera is a Pentax Optio S40).
I'm trying to install the ACDsee software that came with the camera.
I am familiar with this software as the 1st camera uses it (I already have a version on my computer)

When I try to install it, I get an error message saying "Epson Scan cannot be started - do you want to open the troubleshooting assistant"

If I say yes, the troubleshooting assistant opens (but there doesn't seem to be anything helpful there) along with the Copy Utility window.

This Copy Utility only seems to allow you to print from my Epson printer/scanner. I've tried it and it works fine - but that's all it does, I can't get past this to actually INSTALL the camera software.

With the old camera, all I had to do was install the software, and then plug the camera in via the camera/USB AV cable- and the photos would upload automatically.

The new camera isn't doing anything when I plug it in.

(PS I even though the old ACDsee software on my computer might be somehow causing problems - so I tried renaming the Epson folder containing the software to something else so the computer couldn't see it - didn't help either.)

I am actually very computer literate and this is driving me crazy. it shouldn't be this difficult! Can you please help me get past this annoying Copy Utility program (which doesn't seem to do anything other than print from my scanner), I just need to install the ACDsee software!


Posted by on

  • dkrosby Dec 29, 2008

    Hi, I'm using Windows XP



1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points


    An expert that got 10 achievements.


    An expert that got 5 achievements.


    An expert whose answer got voted for 500 times.

  • Master
  • 1,314 Answers

What version of windows are you using? Have you tried downloading the most up to date version of the software?

Posted on Dec 29, 2008


1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

a 6ya Expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to an Expert (only for users in the US for now) and get all the help you need.

Posted on Jan 02, 2017


Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

I have lost my PC installation CD for acdsee (Pentax Optio M50). Where can I download the driver for free?


Here is a tip that I wrote about how to find the manuals, drivers, downloads andsupport for Digital Cameras.

DigitalCamera Manuals, Drivers, Downloads, and Support

Aug 08, 2011 | Pentax Optio M50 Digital Camera

1 Answer

ACDSee no longer opens any Tiff files! I

You can go into "file", "preferences" and choose which files it will open.

Apr 27, 2011 | Pentax Optio E10 Digital Camera

1 Answer

Camera cannot display imageon pentax optio s12

The LCD screen could be broken, this is the most common problem. You can replace it yourself, or have a camera shop do it. Get an estimate first, if you decide to have it repaired, it's often better just to buy a new camera.

Mar 23, 2010 | Cameras

1 Answer

Can the date be printed on the photos?

Hi, I found this on the Pentax website.
It looks like you cannot print the date directly from the camera but you can do it using other options.
q.gif How can I print the date on my pictures? a.gif You can print the date on your picture using a DPOF compatible printer or at a printing service or by using the provided software ACDSee for PENTAX.

Feb 01, 2010 | Pentax Optio S50 Digital Camera

1 Answer

Got a Pentax Optio S12. Can't print pictures onto

Use a card reader to download your pictures.

Sep 02, 2009 | Cameras

1 Answer

ACDsee software

here is the Pentax Optio S12 software:

Dec 29, 2008 | Aqua Pentax Optio S12 Digital Camera

1 Answer

Pentax digital Optio S40 camera instruction manual.

you can try contact pentax customer service at that link

Oct 31, 2008 | Pentax Optio E10 Digital Camera

1 Answer

Software Installation

Pentax camera creates an own folder at each inserted SD card. So, try to find your image and video files in the folder named 100PENTX. For example, my camera saves the shot images into folder: SD card:\DCIM\100PENTX.

Sep 08, 2005 | Pentax Optio SV Digital Camera

Not finding what you are looking for?
Aqua Pentax Optio S12 Digital Camera Logo

Related Topics:

84 people viewed this question

Ask a Question

Usually answered in minutes!

Top Aqua Cameras Experts


Level 3 Expert

102366 Answers

Tony Parsons
Tony Parsons

Level 3 Expert

5364 Answers

Shmuli Adelman
Shmuli Adelman

Level 1 Expert

18 Answers

Are you an Aqua Camera Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides