Question about HP Pavilion dv6000z Notebook

3 Answers

AVG Free dnload messed up IP protocol configuration...no internet

Okay so I tried to install the AVG Freesoftware basic package last night and now no matter what I try I cannot connect to the internet. Yes I unplugged everything, wireless router, modem, computer etc and restarted after uninstalling the software. No joy. I was on the phone to the Belkin guys... not really any help.. they did try though. No joy.. one guy told me to call a friend who was 'techy'... nice. The level 2 guy said to contact you guys. So here goes.. The error I get reads "The network adapter "Wireless Network Connection" is not correctly configured to use the IP protocol". Am guessing AVG messed up the mapping to the router, probably the firewall? But I uninstalled everything and I don't know my IP address... and I haven't got a scoobie as to how to find it without the internet... HELP!

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  • hellbikie Dec 29, 2008

    IP config brings up a whole lotta Media disconnected messages...

  • hellbikie Dec 29, 2008

    Nah not working. Just to be clear... I'm using another laptop to communicate with the net. It's able to connect through the same wireless router as I'm trying to connect my HP, with no probs. My one still won't connect.

  • hellbikie Dec 29, 2008

    Tried it. Didn't work. Any other thoughts?

  • hellbikie Dec 29, 2008

    Yip :(

  • hellbikie Dec 29, 2008

    Telecom NZ for Broadband. HP for Computer itself but its after hours. Will call them tomorrow if no joy tonight.

  • hellbikie Dec 29, 2008

    Yeah I know. Just gonna try not to let it get to that... that would ****! Thanx for the help much appreciated. Will post what happens if I get the chance... hate phoning tech support, takes ages! Thanx again. Night.

  • hellbikie Dec 29, 2008

    Anyone else have any ideas? Think I just need to find my IP address but I have no idea how...

  • hellbikie Jan 08, 2009

    Okay so I've tried downloading drivers to re-install on system...didn't work. Tried my IP address...didn't work. Tried HP Support guys, they suggested drivers and installing vista service package 1....didn't work. Still can't connect to internet with my computer! Still can't figure out what happened. I don't want to start again BUT I WILL IF THIS KEEPS UP! Figured I'd ask for help one last time before throwing it out the window...kidding.

  • hellbikie Jan 16, 2009

    Thankyou Thankyou Thankyou oldmillmicro you saved me! Found the AVG filter and removed it. That's all it took! I'm back in business... Thankyou Thankyou Thankyou!!! :)

  • Anonymous Jan 16, 2009

    AVG had a filter on my netwrok properties too! Thanks oldmillmicro, you're a life saver!  Just had to remove that it and now my internet works again!!

  • cotylight May 01, 2009

    I have installed free avg and I currently have windows vista. however, after installation I loose my internet connection. I uninstalled avg and internet is back. what should I do to be able to have avg and use the internet? Thanks

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Having experienced the same problem, and not having the luxury of reformatting the HD, the solution presented itself quite by chance. Having uninstalled both AVG 8.0 and Vista SP1 (which can also cause the problem), there was an entry for AVG Filter still in the network connection properties. Uninstalling that entry solved the connection issue. Re-installing both SP1 and AVG 8.0 did not cause the problem to reappear (nor did the AVG Filter entry come back). If you have uninstalled SP1, you may have to uninstall then re-install your wireless adapter from Device Manager (Search for Hardware Changes) - another minor snag experienced during the battle.

Posted on Jan 13, 2009

  • shelties1 Mar 12, 2011

    thanks so much, even though its over 2 years later, I had this same issue on a friends Vista machine, and was able to fix it by uninstalling AVG (it was a trial that expired). A coworker also had the same error messages previously on her Vista machine after deleting a bunch of things, and I ended up reinstalling the O/S. Should have just looked for AVG or other filters.

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Start,cmd,ipconfig

Posted on Dec 29, 2008

  • 3 more comments 
  • Tom Arsenault
    Tom Arsenault Dec 29, 2008

    try 193.168.1.1 in your browsers navagation window see if you can get in the settings there

  • Tom Arsenault
    Tom Arsenault Dec 29, 2008

    I had a similar problem and tried to delete all temp internet files on browser. this seemed to help. Hope it helps you

  • Tom Arsenault
    Tom Arsenault Dec 29, 2008

    so router and modem are working, problem is in computer? Did you try deleting all network places and starting from scratch?

  • Tom Arsenault
    Tom Arsenault Dec 29, 2008

    who is your service provider?

  • Tom Arsenault
    Tom Arsenault Dec 29, 2008

    sorry friend almost 3 am here. Would love to try to solve this one good luck anyway. If worse comes to worse just restore computer and start from scratch. sorry:(

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Hi,
HP Pavilion DV6000 Notebook main problem's are Power Problem, Vista Error etc..
For these problems you can visit a link by just Click Here .
For any other problems with this Notebook you can Click Here

Posted on Oct 08, 2010

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