Question about HP Pavilion dv6000z Notebook

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AVG Free dnload messed up IP protocol internet

Okay so I tried to install the AVG Freesoftware basic package last night and now no matter what I try I cannot connect to the internet. Yes I unplugged everything, wireless router, modem, computer etc and restarted after uninstalling the software. No joy. I was on the phone to the Belkin guys... not really any help.. they did try though. No joy.. one guy told me to call a friend who was 'techy'... nice. The level 2 guy said to contact you guys. So here goes.. The error I get reads "The network adapter "Wireless Network Connection" is not correctly configured to use the IP protocol". Am guessing AVG messed up the mapping to the router, probably the firewall? But I uninstalled everything and I don't know my IP address... and I haven't got a scoobie as to how to find it without the internet... HELP!

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  • hellbikie Dec 29, 2008

    IP config brings up a whole lotta Media disconnected messages...

  • hellbikie Dec 29, 2008

    Nah not working. Just to be clear... I'm using another laptop to communicate with the net. It's able to connect through the same wireless router as I'm trying to connect my HP, with no probs. My one still won't connect.

  • hellbikie Dec 29, 2008

    Tried it. Didn't work. Any other thoughts?

  • hellbikie Dec 29, 2008

    Yip :(

  • hellbikie Dec 29, 2008

    Telecom NZ for Broadband. HP for Computer itself but its after hours. Will call them tomorrow if no joy tonight.

  • hellbikie Dec 29, 2008

    Yeah I know. Just gonna try not to let it get to that... that would ****! Thanx for the help much appreciated. Will post what happens if I get the chance... hate phoning tech support, takes ages! Thanx again. Night.

  • hellbikie Dec 29, 2008

    Anyone else have any ideas? Think I just need to find my IP address but I have no idea how...

  • hellbikie Jan 08, 2009

    Okay so I've tried downloading drivers to re-install on system...didn't work. Tried my IP address...didn't work. Tried HP Support guys, they suggested drivers and installing vista service package 1....didn't work. Still can't connect to internet with my computer! Still can't figure out what happened. I don't want to start again BUT I WILL IF THIS KEEPS UP! Figured I'd ask for help one last time before throwing it out the window...kidding.

  • hellbikie Jan 16, 2009

    Thankyou Thankyou Thankyou oldmillmicro you saved me! Found the AVG filter and removed it. That's all it took! I'm back in business... Thankyou Thankyou Thankyou!!! :)

  • Anonymous Jan 16, 2009

    AVG had a filter on my netwrok properties too! Thanks oldmillmicro, you're a life saver!  Just had to remove that it and now my internet works again!!

  • cotylight May 01, 2009

    I have installed free avg and I currently have windows vista. however, after installation I loose my internet connection. I uninstalled avg and internet is back. what should I do to be able to have avg and use the internet? Thanks


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Having experienced the same problem, and not having the luxury of reformatting the HD, the solution presented itself quite by chance. Having uninstalled both AVG 8.0 and Vista SP1 (which can also cause the problem), there was an entry for AVG Filter still in the network connection properties. Uninstalling that entry solved the connection issue. Re-installing both SP1 and AVG 8.0 did not cause the problem to reappear (nor did the AVG Filter entry come back). If you have uninstalled SP1, you may have to uninstall then re-install your wireless adapter from Device Manager (Search for Hardware Changes) - another minor snag experienced during the battle.

Posted on Jan 13, 2009

  • shelties1 Mar 12, 2011

    thanks so much, even though its over 2 years later, I had this same issue on a friends Vista machine, and was able to fix it by uninstalling AVG (it was a trial that expired). A coworker also had the same error messages previously on her Vista machine after deleting a bunch of things, and I ended up reinstalling the O/S. Should have just looked for AVG or other filters.


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Posted on Dec 29, 2008

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  • Tom Arsenault
    Tom Arsenault Dec 29, 2008

    try in your browsers navagation window see if you can get in the settings there

  • Tom Arsenault
    Tom Arsenault Dec 29, 2008

    I had a similar problem and tried to delete all temp internet files on browser. this seemed to help. Hope it helps you

  • Tom Arsenault
    Tom Arsenault Dec 29, 2008

    so router and modem are working, problem is in computer? Did you try deleting all network places and starting from scratch?

  • Tom Arsenault
    Tom Arsenault Dec 29, 2008

    who is your service provider?

  • Tom Arsenault
    Tom Arsenault Dec 29, 2008

    sorry friend almost 3 am here. Would love to try to solve this one good luck anyway. If worse comes to worse just restore computer and start from scratch. sorry:(


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HP Pavilion DV6000 Notebook main problem's are Power Problem, Vista Error etc..
For these problems you can visit a link by just Click Here .
For any other problems with this Notebook you can Click Here

Posted on Oct 08, 2010

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1 Answer

How to fix Local Area Connection doesn't have a valid IP configuration

first try rebooting your laptop. many times this resets whatever is having an issue.

is your laptop set for a static IP or DHCP? Go into the properties for your connection, click on Internet Protocol v4 and click on properties again. Make sure you select "Obtain IP Address Automatically" and Obtain DNS server address automatically.

If you're using a static IP, you'll need to verify that your address is correct with your network administrator.

Lastly, you could open a command prompt (click start and type cmd). enter the following commands one at a time:
ipconfig /release
ipconfig /renew

Sep 28, 2014 | PC Laptops

1 Answer

Find proxy server address

Changing TCP/IP settings Win 7 TCP/IP defines how your computer communicates with other computers.
To make it easier to manage TCP/IP settings, we recommend using automated Dynamic Host Configuration Protocol (DHCP). DHCP automatically assigns Internet Protocol (IP) addresses to the computers on your network, if your network supports it. If you use DHCP, then you don't have to change your TCP/IP settings if you move your computer to another location, and DHCP doesn't require you to manually configure TCP/IP settings, such as Domain Name System (DNS) and Windows Internet Name Service (WINS). To enable DHCP or change other TCP/IP settings, follow these steps:
  1. Open Network Connections by clicking the Start button 4f6cbd09-148c-4dd8-b1f2-48f232a2fd33_818.jpg, and then clicking Control Panel. In the search box, typeadapter, and then, under Network and Sharing Center, click View network connections.
  2. Right-click the connection that you want to change, and then click Properties. 18abb370-ac1e-4b6b-b663-e028a75bf05b_48.jpg If you're prompted for an administrator password or confirmation, type the password or provide confirmation.
  3. Click the Networking tab. Under This connection uses the following items, click either Internet Protocol Version 4 (TCP/IPv4) or Internet Protocol Version 6 (TCP/IPv6), and then click Properties. 25e7e385-9327-4f7d-aab0-afa5aaf952ba_49.jpgThe Network Connection Properties dialog box
  4. To specify IPv4 IP address settings, do one of the following:
    • To get IP settings automatically using DHCP, click Obtain an IP address automatically, and then click OK.
    • To specify an IP address, click Use the following IP address, and then, in the IP address, Subnet mask, and Default gateway boxes, type the IP address settings.
  5. To specify IPv6 IP address settings, do one of the following:
    • To get IP settings automatically using DHCP, click Obtain an IPv6 address automatically, and then click OK.
    • To specify an IP address, click Use the following IPv6 address, and then, in the IPv6 address, Subnet prefix length, and Default gateway boxes, type the IP address settings.
  6. To specify DNS server address settings, do one of the following:
    • To get a DNS server address automatically using DHCP, click Obtain DNS server address automatically, and then click OK.
    • To specify a DNS server address, click Use the following DNS server addresses, and then, in the Preferred DNS server and Alternate DNS server boxes, type the addresses of the primary and secondary DNS servers.
    f598cd96-6bf9-47be-942d-7d0b0afdbd88_47.jpgThe Internet Protocol Version 4 (TCP/IPv4)Properties dialog box
  7. To change advanced DNS, WINS, and IP settings, click Advanced.

Mar 10, 2014 | Dell Latitude D600 Notebook

1 Answer

I cannot get on to the internet. Even though my

Click Start...Settings...Control Panel.
Double click on Network Connections.You will be able to see a list of network connections. Right click and hit properties.
You should see a listing of installed Clients and protocols.
Internet Protocol (TCP/IP) is installed by default and may be there already. Make sure that the box is checked.
If Internet Protocol is not listed, click on Install and Select Protocol and click Add. On the left, make sure Microsoft is selected. On the right, select Internet Protocol (TCP/IP) and click OK. The necessary Client will install automatically.
If Internet Protocol is present, click on it (do not uncheck the box). Then click on Properties. On the General Tab, you should have Obtain an IP address automatically and Obtain DNS server address automatially selected. If not, select them.
Click OK a few times to close everything out.

Jan 20, 2010 | Compaq Presario R3000 Notebook

1 Answer

No ip address

when you say ip/config you mean wifi properties and internet protocol properties right ?
if so select obtain ip address auto and select obtain dns auto.
if thats not what you mean...goto control panel network on ur network connection the list at left select change settings for this network properties scroll to internet protocol..double click to obtain ip auto and obtain dns auto.
there are other ways to fill in fields but you need relevant info..
there are programs which can show u ip's but most require a special driver.
incidently if you choose ip and dns auto you will not see ip address but when connecting to network you will see aquiring ip address please wait.
if for some reason you still cant connect go to a place where you know have free internet access and connect there then net connection will be configured

Jan 25, 2009 | PC Laptops

1 Answer

Uninstall of software

Sounds like you did not do things in the correct order or you did not reboot between the AVG uninstall and the Kapersky install, so that it looked like AVG was still loaded.

Since Kapersky is not installed, the best way to proceed is to start from a fresh reboot, download and re-install the AVG free edition to get the registry entries corrected. Don't bother with updates as it is coming back out again. Reboot and uninstall AVG. Reboot again and verify AVG is gone before attempting to install the Kapersky.

AVG free can be downloaded from assuming you mean the 8.0 version, not 7.5, otherwise try downloading from and select the older version.

Jan 01, 2009 | Compaq Presario Notebook

2 Answers

Internet hookup

This is not the manufacturer's site, but i will try to help.
Is it your own network?
You need to make sure that the network is not protected, or you'll need the password.
Go to Start>Control Panel on your computer
Then go to Network Connections
There should be an icon for your wireless connection.
Right-click -> select Properties
In the selectbox select 'Internet Protocol (TCP/IP)'
Click Properties
Check if 'Obtain an IP-address automatically' and 'Obtain DNS-server' are selected
If they were not, Press <Ok> two times and try to connect to the wireless network again.

Can you also tell what IP-address you get?
Find it by going to Start > Run
Type 'cmd' without the quotation marks and press <Ok>
you get a black command box
type 'ipconfig', again without the quotation marks and press <Enter>
Please tell me the IP-address it tells you...

Mar 27, 2008 | Averatec 3200 Notebook

1 Answer

Laptop (Averatec Model #3150

I am try to take a stab at answering your query.

Internet Protocol (IP) Address preceeding with "169" means your PC is not receiving IP Address "generally" from your Boradband Modem or Internet Service Provider (ISP). The PC through Automatic Private Internet Protocol Addressing (APIPA) is assigning itself a temporal IP address.
This conditions means either
1. Dynamic Host Configuration Protocol (DHCP) Client service is not running properly on your PC (Unlikely)
2. There is no connection between your PC and Broadband Device or ISP wired or wirelessly (very likely)
3. DHCP Server Service is not configured or not running on Boardband device (likely) or ISP (unlikely)
4. Some firewall software when improperly configured are known to block all ports and services. This can block TCP Ports 67 and 68 used by DHCP Client/Server communication (quite likely)
Some pointers for more info;
1. Your query suggest your issues are limited to Wireless connection. Can you access Internet through wired connection? If so;
a) What Wired connection is in use? USB or Ethernet?
b) Is wired connection through same Broadband device?
c) What IP is assigned to your PC in wired connection?
d) If wired connection works, is IP assignment static or by DHCP?
e) What Boardband device is in use? In which mode is the device set to? Router/Bridge
2. If you can't connect both wired and wireless, then it is unlikely your PC hardware is at fault. Call your Broadband Provider for further help and configuration. Try entily disabling your firwall software (if installed) and test conection.
3. If you can connect through wired connection and your IP Address does not proceed with "192.168" or "172.16" then your boadband device is likely in a bridge mode. In bridge mode, the DHCP Server Service on your boardband device is disabled. Most ISPs will only assign only one IP address to a user. If an IP address has been assigned to your PC on the wired connection, then the wireless connection will not receive an IP address and therefore your PC will assign itself an IP in the range "169.254"


Mar 27, 2008 | Averatec 3150H Notebook

1 Answer

Livebox internet connection

Hi, the IP protocol is installed and configured when the network adapter (your wifi card) is installed. try re intalling the driver by right clicking on My Compter, go to properties then device manager. right click on your wireless adapter in the list and choose uninstall. reboot and then run the process again to re-install. it will be in the list with a yellow question mark. right click and install driver. you need to download the driver first from packard bell's website.

Feb 19, 2008 | Packard Bell Easy One Silver 2120 Notebook

1 Answer

Changin ip address

you can change your ip adress, but that will not stop the criminals. most likely you get your ip dynamicly. The system will tell your computer what the ip is. best bet, do not mess with the ip, will save you the pain in the future.

my advice, get better security. Get a firewall, there are free ones on the internet. Don't trust the microsoft firewall, not that good.

If you have broadband, get a router. There are nice routers with some good software firewalls installed, but you don't need to spend the money for those. Any good basic router will provide a basic firewall protection.

Get a router, and install a firewall on your computer.

stay away from norton, I don't like there products, slow down your system too much.

zone alarm is good.

If you computer got hacked, most likely you caused it. You could have a trojan on your computer. Make sure you get a virus scanner. I use AVG.

here is a good website to help you learn about computer security. Just click the "links and download" section.

Feb 06, 2008 | HP Compaq Presario V2000 Notebook

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