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I assume you are using a version of Windows. If so, you will need to go to the control panel and reset the type of keyboard you are trying to use. This will most likely require loading a new driver for the keyboard. If you got a CD with the keyboard, there should be a driver for it on the CD. If not, you may find a driver on the internet ... try a google search for the name & model of your keyboard.
You can try the following. If this does not work for you, please post an update and we will continue to work on this for you. If this resolves your issue, feedback is much appreciated.
1. Right click on My Computer and choose the Manage option.
2. In the Computer Management window that opens, select Device Manager.
3. Scroll down in the right side of the window until you see Keyboards.
4. Click the plus sign (+) next to Keyboards to view all installed keyboards.
5. Right click on any entries under Keyboards and choose the Uninstall option.
6. Once the keyboard has been uninstalled, unplug it from the computer. Wait about 5 seconds and then plugit back in. Windows should recognize the hardware as new and reinstall any device drivers for it.
Try using a USB or PS2 external keyboard to see if that works. If it does, then there is a problem with the keyboard on the laptop. I would then try reinstalling the driver for the keyboard to see if that helps. You would go into Device Manager to reinstall the driver. Let me know if this helps you.
These keyboards only seem to work with a certain type of battery. I found the best results with a plain ALKALINE battery. I'm specifically using an Energizer, but I would guess most any Alkaline would work.
My original battery went dead after 6 months, and I replaced with a rechargeable Nickel-metal hydride (NiMh). My keyboard started behaving sluggish less than 24 hours later. I thought there was no way it was the battery, because these are the batteries that last forever in a digital camera (when Alkaline's get drained in about 1 hour in a digital camera). I tried ever fix possible, even blaming it on a new wireless router I had put in. I changed the router's wireless channels, removed cordless phones, and about everything else.
Finally I put another set of rechargeable batteries in, and everything worked great for about another 24 hours. I then decided to go back to a plain Alkaline battery, and all has been well for over a week now.
I'm sure that's not the issue for everyone, but maybe it will help some. So many of the batteries today are made for digital devices, and we had to look specifically for the Alkaline, making sure not to get a NiMh or Lithium Ion battery.
If you want to check the drivers just type Device Manager in the start box. Once in Device Manager find your keyboard and click on the "+" sign, then right-click on your keyboard model. You should see update driver, also one of the tabs will tell if it is working properly and if not there is a Troubleshooting box. Also try going into the Control Panel and clicking on your keyboard/mouse. There are settings there alsol
this is a comen problem with key boards what you could try is dissconnecting your keyboard from your PC and restarting you PC when you hear a bleep and a messidge on the screen follow the instructions and replug your keyboard back in another thing you could try is setting your keyboard to the UK setting this might help to