Question about Canon ZR500 Mini DV Digital Camcorder

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My canon ZR500 won't be recognized by my laptop.

I HAVE WINDOWS VISTA AND I BOUGHT A DV CABLE THAT CONNECTS TO THE DV PORT ON MY CAMERA AND USES USB TO CONNECT TO MY LAPTOP.
WINDOWS VISTA WILL NOT RECOGNIZE IT!!!! =[
ALL IT SAYS IS THAT IT'S AN UNKNOWN DEVICE AND THAT I NEED A CD TO DOWNLOAD THE SOFTWARE. BUT IT CAME WITH NO CD.
UGH.
ANY HELP PLEASE?

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  • scott1000 Jan 19, 2009

    I am having a similar problem. I have Win XP. I have tried attaching to 5 different model of laptops.

    XP (no service pack) - recoginzes the devices but cannot capture video to PC

    XP sp1 - will not recognize the camera

    XP sp2 - will not recognize the camera

    XP sp3 - will not recognize the camera



    I am beating my head against the wall. I have tried different pcmcia cards and new firewire cables but no progress. It appears my problem has to do with Win XP.

×

5 Suggested Answers

  • 3 Answers

SOURCE: Incompatability with Vista

get rid of vista and get mac osx.

Posted on Mar 20, 2008


Bubbabear64
  • 2794 Answers

SOURCE: Camcorder not recognized

You need software to recognize it. Do you have video editing software in your computer?

Posted on Jun 30, 2008

gcrcomputers
  • 170 Answers

SOURCE: vista doea not recognize connection to canon zr70

ooks like MS requires some special download to be compatiable...
http://www.microsoft.com/windows/compatibility/Details.aspx?type=Hardware&p=ZR70MC&v=Canon&uid=ZR70MC&pf=2&pi=5&c=cameras%20%26%20photo&sc=camcorders&os=32-bit

Hope this helps..
Thanks,
David

Posted on Mar 17, 2009

SOURCE: Computer not recognizing my camera when connected

Most of the issues can be solved by either reinstalling the software or by disconnecting and reconnecting the device.
In this case we can close in on three solutions
1) The USB drive in the system is not functioning. Try connecting any other USB devices to the same USB port and check whether it works or not. If the other device works well then it could be a problem with the data cable or with the port in the camera (usually firewire)

2) The data cable used to transfer data might have become faulty.Try using another data cable if possible and still the same issue continues then try connecting another camera to the system and if the other camera gets detected then the problem must be with the camera.

3) Try connecting the same camera to another system and see whether the camera gets detected. If no, then the port in the camera is defective.

After this we can close in on which could be faulty. data cable / Computer / Camera.

Posted on May 29, 2009

aroostookb
  • 98 Answers

SOURCE: my computer is not recognizing my printer

You may need an updated driver....

If you have updated the Vista ......Canon may have a patch to solve your issue.

Did you completely erase the drivers before reinstalling them?

Try going to a safe restore point back before this issue occurred..... it could be a solution.

Posted on Jun 23, 2009

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03022d6.jpg

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