Question about Canon ZR500 Mini DV Digital Camcorder
I HAVE WINDOWS VISTA AND I BOUGHT A DV CABLE THAT CONNECTS TO THE DV PORT ON MY CAMERA AND USES USB TO CONNECT TO MY LAPTOP.
WINDOWS VISTA WILL NOT RECOGNIZE IT!!!! =[
ALL IT SAYS IS THAT IT'S AN UNKNOWN DEVICE AND THAT I NEED A CD TO DOWNLOAD THE SOFTWARE. BUT IT CAME WITH NO CD.
ANY HELP PLEASE?
ooks like MS requires some special download to be compatiable...
Hope this helps..
Posted on Mar 17, 2009
Most of the issues can be solved by either reinstalling the software or by disconnecting and reconnecting the device.
In this case we can close in on three solutions
1) The USB drive in the system is not functioning. Try connecting any other USB devices to the same USB port and check whether it works or not. If the other device works well then it could be a problem with the data cable or with the port in the camera (usually firewire)
2) The data cable used to transfer data might have become faulty.Try using another data cable if possible and still the same issue continues then try connecting another camera to the system and if the other camera gets detected then the problem must be with the camera.
3) Try connecting the same camera to another system and see whether the camera gets detected. If no, then the port in the camera is defective.
After this we can close in on which could be faulty. data cable / Computer / Camera.
Posted on May 29, 2009
You may need an updated driver....
If you have updated the Vista ......Canon may have a patch to solve your issue.
Did you completely erase the drivers before reinstalling them?
Try going to a safe restore point back before this issue occurred..... it could be a solution.
Posted on Jun 23, 2009
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