Question about Element Electronics Zr-Element Digital Media Player

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Windows vista os conflict with element gc-920/940

I have tried so many ways to try to make these things work. i bought 3 for my kids for christmas and the only thing i can understand is the vista os is not recognized by the product this has been very common with vista. unless you can help me here these things are going back.

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After hours of messing with the dumb thing. the mini disc kept jumping around in my cd rom so placed a very small piece of tape on it (highly not recomended) to help hold it in place while the cd rom read the disk. then i copied the disk into a file and clicked on the install app mp3 player utilities 4.18 and it began to install. then after looking it over. i shut down my computer. while it was shut down i plugged in the mp3 player and started up my computer. after i ;ogged on, windows asked if i wanted to search and install the driver i clicked install. when it couldn't find the driver in updates it asked if i had a diskor do i want to browse my computer. i clicked on browse searched for the mp3 player utilities 4.18 highlted it and clicked ok and it began to install and stopped half way through. and said there was an error and a part was missing. although i noticed a new drive with an asian name and there it was. i right clicked then clicked properties and gave it a new name. it worked! what a stupid process. i don't know for sure but i think it would work with any older version of windows just not vista.
thanks dennis

Posted on Dec 30, 2008

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I have the GC-1020 Element mp3 player..i have had it for 3 months.All of a sudden i can only hear the music out of one ear of my ear buds,i have tried my earbuds on something else and they work fine..why...


I have the GC-1020 Element mp3 player..i have had it for 2 months.All of a sudden i can only hear the music out of one ear of my ear buds,i have tried my earbuds on something else and they work fine..why won't sound come through both ears anymore?

Aug 22, 2010 | Sears GC-1020 MP3 Player

1 Answer

I need the firmware of the gc-822


You should be able to download the driver here: http://www.elementelectronics.com/support_downloads.html

Just select "GC-820" on the dropdown menu after "MP3 Players"
Then, click "Get Driver"
It should start downloading it to your computer.

(FYI: GC-820, GC-821, GC-822 and GC-823 are all the same model of MP3 player, they're just different colors)


Since you posted this under "Mac Laptops", though, I'm not sure the driver will help you out. According to Element Electronics' website (http://www.elementelectronics.com/products/mp3_players/2g-gc-800/2g-gc-800.html), it looks like the MP3 player is only compatible with Windows machines.
If you *are* on a Mac, try just plugging your MP3 player into the computer and see if your computer recognizes it.

Hope this helps!
I'm not sure if this MP3 player will work on a Mac though. Plug it in and see if it shows up in Finder.


May 27, 2010 | Element Electronics GC823 MP3 Player

1 Answer

Song starts to play and then stops and says format error


Try reformatting the drive first. If this doesn't work then you will need to reset.

To Reset, put the slider into the locked position and then press a pin into the reset button on the back of the player.

If none of this works, return it to the store you bought it from.

Mar 27, 2009 | Element Electronics Zr-Element Digital...

2 Answers

I got my GC-1020 by itself, i have windows media player and it donloads the music but it wont let me put videos on it.


well...there isent much that you can do about well im going to go threw a couple of things becuase im not exactly sure what your talking about... this issue may depend on how many gigabytes (GB) it has videos are usually alot of memory... if you are trying to rip movies on to windows media player you have to rip them than go to your library to see if it worked than go to sync on the top andclick on it hihg light the thing you want to sync then press sync.. down here i have found a little tip that might help...


(The Player can sync most audio and video files, and pictures in .jpg format that are stored on your computer. Not all devices support all file types, however, so you should refer to the documentation that comes with your device for information about the file types it supports. Note that you can't sync streamed files.)

if none of this has helped you which i hope it has.. go under the button sync at the top click on the options ans press help with sync..

hope that helps. :)

Mar 04, 2009 | Sears GC-1020 MP3 Player

1 Answer

Software disc that came with GC-922 Music/Video player thrown out


I did find a customer service number is you want to try to call them.
Hopefully, they have more useful information for you.

Element Customer Service
1-866-823-1671

Good Luck!!

Jan 04, 2009 | Element Electronics Zr-Element Digital...

4 Answers

Bought a element mp3 player model number is GC-922 and when i download songs and went play them back all it did was give me a sample of the song


this happened to me all you do is go to the m then go to repeat and click m and then go to repeat all and click m and it plays the whole song

Dec 26, 2008 | Sears GC-922 MP3 Player

1 Answer

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take the mp3 player off hold and re-sync your music. i bought 2 of these players for my mom and dad for christmas and loaded them up before giving it to them. i had the same problem where it said it had music on it but it wouldnt play and played around with it for a bit. i fixed it by taking it off hold and re-syncing everything and it worked.... good luck.
t

Dec 25, 2008 | Sears GC-922 MP3 Player

3 Answers

Downloading Free Music to Nextar Element 2GB MP3 Player.


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http://www.rhapsody.com/-software

there i just downloaded the software from the site... enjoy :D

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