I have a Whirlpool bottom mount freezer that is about 15 years old,the refrigrator stopped working (not blowing cold air) but the freezer is still working.I was wondering what kind of problems might cause this and if this thing is worth fixing.Thanks
An expert who has achieved level 2 by getting 100 points
An expert that got 5 achievements.
An expert whose answer got voted for 20 times.
An expert who has written 20 answers of more than 400 characters.
Re: refrigrator stopped working
Morning, This seems quite a easy problem to fix.! Check to see if the f/.freezer has to compressors (motors)? If so the you find that is more than likely to be that the fridge thermostat has broken. A very easy way of checking if you electrially minded is to remove the thermostat from the housing a connect the live and common wires together and switch on, It then should switch on if there is no other problems, Then just replace the stat.
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need. goodluck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
ok,when you open the freezer door do you hear the fan blowing?all that happens is the freezer gets cold,a fan in the back wall of the freezer turns on and blows cold air up into the fridge section,a thermostat tells it when it's cold enough or it's getting warm then it will blow more air up top,if the freezer is working correctly then either the fan isn't working or the bottom freezer door was left open,warm air got sucked up into the air vents causing water droplets to be formed,then they freeze blocking the air vents with ice and now the cold air can't go into the fridge section.is there any ice on the ceiling of the freezer or frozen water droplets on the bags in the freezer?if so the door was left open.unplug the maction,and with a hair dryer blow the hot air into the holes on the back panel,keep doing this until you don't see any more water draining through the holes,turn it back on and see if the cold air is blowing up into the fridge.if the evap fan motor is bad the part number is
W10128551 and it's around 25 to 30 dollars.you must of got the model number off of the book,it's not the full model number,check in the fridge section on the right hand wall near the ceiling and you should see a tag with the number on it.also down at the bottom kickplate,you can remove the kickplate and there should be a tech sheet tucked away in it,read it and it will tell you how to put the machine into defrost mode,if you can do this,instead of unplugging it if you have to melt it out with the hair dryer you can put it into defrost so the heater will come on and this will help you to defrost the vents quicker.let me know what you find and if you need any more help.good luck with your machine
Try to remove rear wall of freezer to check frost pattern. An even but light patter of frost on full coil is normal. Coils full of frost with aluminum almost fully hidden generally means defrost problem. Heavier frost on the bottom coils and gradually tapering off as you go up until the top coils have no frost usually means a leak of freon or a bad compressor.
The fridge gets its cold air from the freezer through a vent
between the freezer and fridge.The fan in the freezer blows air through
it.There is a flap you adjust with the
fridge temp. control. Make sure it's opening and closing when you adjust the
fridge temp .
If the evaporator coils behind the back panel of the freezer
are icing up because of auto defrost failure that will stop the circulation of
cold air and eventually affect the freezer too.
You said, freezer is fine the refrigerator is 50-65 does not get colder than
50.the evaporator fan is working but it seems to be blowing very little
Have a 1998 Hotpoint Model # CTX16CAZDRAD Serial # ZS738209. The
refrigerator is not cooling. Temp is at 66 degrees with setting at 5.
The Freezer is working, but it seems to be running all the time. Please
There are a few things that come to mind!
The Freezer is working, but it seems to be running all the time, you said!.
This could be a bad thermostat!
But lets try some simple maintenance first!
Is your freezer packed too the hilt with packages???????
Where the articles cover the air vents in the freezer?
The freezer and the fridge share the cold air and the passages must not
be blocking the cold air from moving out of the freezer!.Search your
Also your fridge is 10 years old!
Did you ever remove the plastic grille at the bottom of the fridge
along the front, and GENTLY run a refrigerator brush along the black
metal tubes running back and forth under the fridge?
( You can buy this brush at any hardware store $10.)
They must not be covered in ten years of lint and dust. These narrow
tubes carry the freon and run in this parallel fashion back and forth,
so they are cooled by the air being **** through them.
if not and they overheat your fridge will get warm.
If the tubes are found to be covered or submerged in dust sometimes I
have found them one to two inches thick in dust, and sometimes they
are even not visible until you clean the dust out.
Then it will take 10 to 24 hours for the system to get back to full
working temperature again. As long as the heat did not cause permanent
if these are not the answer, then you may need a hands on diagnoses!
BUT, most of the time these two things are what I find!
Let me know how it goes!!!!!!!!
Thank You for asking my advice!
Huuum Please remember to leave a rating for me!
You said, you got this whirlpool double door refrigerator for 4 years.
about 1.5k. the second year, right after warranty, the main brain is
down-the light panel in the refrigerator is off. whirlpool tech told me
to replace it will cost me 500, so you decide not to do it. Now you
bad frosting issue for 6 month. Inside the Refrigerator, the water keep
on dripping on side wall and glass drawer ceiling. In the freezer,
frosting all over each drawer, and the bottom drawer has too many
frosting and ice that i can hardly close the door. Last night, the
refrigerator section just don't get cold anymore, it shuts up by itself.
Help!! It is an very expensive refrigerator and ONLY 4 years old .
First,I think you need to have a new tech.
It sounds like you have either an air leak allowing out side air in and this causes the icing.
Or you may need some freon (coolant gas) .
If your freon pressure is low it can ice up.
Did that tech that was there check for a freon leak and also check the pressure of the freon in the lines???
You need to call a different tech and let him see what's happening.
Some company that is reliable!
Let me know what they do for you. God bless, Huuum please remember to leave a rating.
Thre is a fan inside the freezer which circulates the cold air around both the fridge and the freezer compartments.
You should be able to feel cold air blowing around the inside, particularly at the top of the freezer.
If the defrost thermostat fails open, the internal fan (depending on freezer) will stop and this can be the cause of the freezer being warm at the top and no ice.
You say the bottom of the freezer is blowing cold, but are you sure its blowing, as it can feel like a cold blow. Of course the fan could have failed or may be the defrost heater itself.
Have a look at this site for some useful trouble shooting
And a good site for troubleshooting and general info Refrigeration Help Section, Fridges, refrigerators, not cold enough, frost free problems and how to test, noisy fan motors, clicking on and off compressors, door gaskets
Sounds like a defrost problem. Check to see if
there is any frost buildup in the back wall of the freezer. If so, it is not
defrosting as it should.
bad defrost timer/control unit
bad defrost heater (in freezer)
bad thermo switch in freezer
you don’t know what these are then unplug the machine and let the ice melt in
the freezer overnight with the door open. Then try it the next day, if is
cooling fine then you need to have a service person replace one of the above
items. If it still has a problem then it might be the compressor and you should
probably replace the machine.