Question about Dyson DC14 Animal Bagless Upright Cyclonic Vacuum

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Brushes only engage after pushing way past the carpet selection.

I own a Dyson DC14 Animal, and while carrying the vacuum the hose fell out and the vacuum dropped on the floor. Now when I vacuum the brushes only engage when I push the carpet selector way past the carpet selection. Is there anything I can do to fix this, change parts, etc?

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I have the EXACT same problem. Did you ever get it fixed? What did you do?

Posted on Apr 12, 2012

4 Suggested Answers

  • 3 Answers

SOURCE: DC14 Dyson vacuum, not vacuuming carpets, beater

possible bad roller or bad clutch assy

Posted on Mar 07, 2009

  • 61 Answers

SOURCE: Dyson Animal DC14 brush will not rotate. Removed

If this model takes a clutch then it is stripped and needs to be replaced.

Posted on Apr 15, 2009

Vac Belts
  • 701 Answers

SOURCE: brush not turning

The belt doesn't have to be broken to be non-functioning. If the belt is intact but stretched it won't turn the brush. You can get belts here:

Dyson DC14 Belts

Posted on Feb 16, 2010

  • 101 Answers

SOURCE: Dyson dc14 Animal motor brush replacement

By the time the brushes are shot, so is the armature. You need a motor.

Posted on Nov 30, 2010

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1 Answer

How do I replace the forward lock on Dyson DC14 animal it fell out somehow


Hi Donald,

I'm sorry to hear about this - it's probably best if you get in touch with us directly, as we can't provide directions on how to carry out this type of repair. You can call us free on 08002980298 (UK), or 1866MYDYSON (US). We'll look forward to hearing from you.

Kind regards,

Jack
Dyson Online Customer Service

Oct 26, 2011 | Dyson DC14 Animal Bagless Upright Cyclonic...

1 Answer

Bought a brand new dyson animal and it is impossible to push thru our new carpeting. I set to the highest pile but still can't push it. Seems fine on lesser pile carpeting.


Hi there,

I'm sorry to hear you're having difficulties using your DC14 Animal on this particular carpet. It might help to check you have your brush control adjusted to the correct setting - you can find out how to do this in the user guide supplied with your cleaner. In case you don't have this to hand, you can download a copy here:

http://media.dyson.com/downloads/us/floorcare/manuals/dc14_opmanual_usa2007.pdf

You may also want to contact your carpet manufacturer to check it's suitable for cleaning with a vacuum cleaner equipped with a revolving brush. Manufacturers sometimes recommend cleaning certain types of carpeting using suction only.

If you have any further queries about using or maintaining your Dyson vacuum cleaner, please get in touch with us directly. One of our experts will be happy to provide the information and assistance you need. You can call us free on 08002980298 (UK), or 1866MYDYSON (US).

Kind regards,

Jack
Dyson Online Customer Support

Sep 21, 2011 | Dyson DC14 Animal Bagless Upright Cyclonic...

1 Answer

Just purchased a new Dyson animal vacuum and cannot push it thru the carpeting. I have it set to the highest pile carpeting but it is impossible to push. Seems to work fine on less thick carpeting.


Hi there,

I'm sorry to hear you're having difficulties using your Dyson cleaner on this particular carpet. You may want to contact your carpet manufacturer to check it's suitable for cleaning with a vacuum cleaner equipped with a revolving brush. Manufacturers sometimes recommend cleaning certain types of carpeting using suction only.

If you have any further queries about using or maintaining your Dyson vacuum cleaner, please get in touch with us directly. One of our experts will be happy to provide the information and assistance you need. You can call us free on 08002980298 (UK), or 1866MYDYSON (US).

Kind regards,

Jack
Dyson Online Customer Support

Sep 21, 2011 | Dyson DC14 Animal Bagless Upright Cyclonic...

2 Answers

Where can I access a user, parts and accessories guide? Am looking to see if we have a "groomer" attachment to clean carpets - Chris


To access the DC14 Animal information on Dyson's site, select Uprights, then DC14 Telescope Reach. You can then choose the DC14 Animal from the various DC14 models.

Download the pdf manual here: http://media.dyson.com/downloads/us/floorcare/manuals/dc14_opmanual_usa2007.pdf

The manual lists some accessories, but the current list of compatible accessories is here:
http://www.dyson.com/store/accessorieslist.asp?product=DC14-ANIMAL_US

The carpet grooming tool (designed for use with Zorb maintenance powder) can be purchased on its own, or in a couple of kits.

Jul 17, 2011 | Dyson DC14 Animal Bagless Upright Cyclonic...

1 Answer

DC 17 Animal No suction on hand held hose


There is likely a blockage in the pipe. Try pushing something through taking care not to perforate the pipe.

Jun 21, 2009 | Dyson DC14 All floors Bagless Upright...

4 Answers

Dyson suddenly hard to push on carpet


I know this sounds silly, but it works. Turn it over and wipe all the black residue off the bottom of it (off the plastic on the bottom that rubs on the carpet as you push and pull it). I thought my husband was out of his mind when he told me that was the solution, but it really works.

Jun 02, 2008 | Dyson DC14 Animal Bagless Upright Cyclonic...

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